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“10/22
Finding my receipt in my wallet today reminded me I needed to thank so much to a lovley young lady that helped me TREMENDOUSLY!
Teagan(I believe the sp. is correct) I came in & thought I could find everything i needed; if course as I walked in the store I changed my mind & needed help hahaha!Teagan approached me & I showed her all my saved pictures on my phone of everything & she got it all for me, my own personal shopper!
Thank you!!”
“Searching for something I needed online and I found this store that I did not know was there. (I live about 30 minutes away.) The items I needed was half the price of the same item at Home Depot and Lowe's so I stopped in while I was in the area. I also found out that the employees were more helpful and friendlier then at the other 2 stores. I'll be returning next time I need an item.”
“Love the convenience of having a hardware store in our community. Prices are affordable and even when I have a difficult time explaining what am really looking for, they are always willing to help me out and find what I need. Very satisfied customer.”
“Wonderful place for a wide range of hardware and home goods. And they repair windows — even double-pane — for a reasonable price. Really friendly and helpful people as well. A million times better experience than the big orange or blue stores.”
“Direct contact with an employee, help me with the lumber that I needed and measurements. Fast customer service. Not like Home Depot and you have to wait around to find somebody. Definitely will be returning to Koopman for all my needs!”
“Very friendly and knowledgeable family run business. Quaint, enjoyable store layout. SO much better than going to a big box store, being ignored and not offered assistance. HIGHLY RECOMMEND!”
“This place is absolutely amazing. You have to go and see for yourself. If you need tools, power tools, and everything in between, they have them all. Also, prices from CHEAP to expensive to fit your specific needs. You can drop 40 on a cheap side grinder, or 150 on a better quality one. This place is a DIY persons heaven.”
“Love them ? ❤️ they are like family always so nice asking about my piggies ? ? wilburt love them ❤️ will nit go Amy where else for my pig ? stuff thank you guys so much Will Will says thank you for his grains and hay ? ❤️”
“Great store and excellent service! Before I went to Larry's, several other stores were visited. None of them had the shower cartridge I needed. Went to Larry's, was in and out in 15 minutes. Paid less than Amazon, over 50% less than Home Depot, both of which I would have needed to wait for.”
“I've been here a few times. A little pricier than the big box stores but the staff is attentive and very nice. Great store for when you don't want to deal with the huge stores (and who does? Not me!)Always glad to shop here when I can.”
“We shopped Lowe’s and Home for bathroom vanity cabinet combo. Their products are all poor quality materials (pressed particle board), pour surface finish with paint, and no service. And local cabinet businesses where their cabinets were more than 2x the cost for the same quality as Home Oulet. And they had limited designs that we liked. When we walked into Home Outlet, we spotted this beautiful 31” cabinet that was exactly what we were looking for and more! The cabinet was good quality with upscale design cues you would in thousands of dollars cabinets. Moreover, Brendan…store manager…was so courteous and helpful throughout our entire experience. And even went above and beyond after the purchase to make us very happy customers. We went back and bought a 2nd vanity cabinet for our half bath as a result. Highly recommend this business and location!!”
“Consistant staff that will remember you. Very knowledgeable of where to find things. Willing to go with you to insure that youfind what you're looking for. Hence, looking for chainsaws, tools, great work clothes, plumbing, wood stove supplies, great selection of paint and painting supplies, etc., etc., this is the place. So, to wrap this up... GOOD BEY Home Depot, hello Rocky's.”
“it was my first time buying bird seeds from them she was very friendly and very helpful they have black oil sunflower seeds 50 pounds for 30.00 very good price I prefer to support local business I will be returning again”
“Went to look for kitchen cabinets...Jon was awesome! Walked us through the options and we walked away completely satisfied with our selections. He couldn't have been more helpful! 5 stars!”
“Michael R was so very kind and helpful he brought us to the aisle where the product was and helped us find the proper size for what we are looking for. Best service I've had in along time..”
“I came looking to buy better screws for a small clamp I was assembling as it was too loose, and one of the staff ended up helping to assemble the whole mechanism for me! no extra charge, they were very patient, pro-active, and helpful.”
“I need a new faucet for our kitchen, and I need it now. People at Home Depot suggested this company. I was absolutely desperate to find what I needed in time to arrange the replacement this coming Friday. I didn't have an appointment (didn't know I needed one), but Michelle brought me in anyway. She bent over backwards to help me, even though my requirements and assumptions changed several times during the visit. What a patient, knowledgeable, and capable group. Thank you so much! I'll be using the services of this company from now on!”
“Today was the second time I drove from Keene I don’t like HOME DEPT the service at this store is AWESOME the same guy helped me with my project he cut everything and just great customer service definitely will keep driving down for all my needs.”
“I like Home depot in Wilbraham because they always have what I need. And most of all the customer service workers are very nice and respectful and they always find a solution to the problem specially IRIS she always finds the solution...”
“The 1 star review is from a gentlemen who doesn't know how to lock his windows thus allowing cold air to slip by the sash......Harvey windows are fantastic, the company is incredibly responsive to any issues. I've been selling and installing Harvey windows for better than 25 years. I'm proud to offer them to our customers.”
“The paint department is commendable, and I would like to express my appreciation for the exceptional service provided by your employee, Al A. His remarkable performance, amiable personality, and extensive knowledge have consistently exceeded expectations in assisting customers. He truly embodies the qualities of a valuable asset in the retail industry, and I believe he is deserving of significant recognition and compensation. It would be beneficial for the organization to have more employees emulate his exemplary conduct.”
“I visited this Home Depot for the purpose of seeing about replacement screens from windows I had purchased from there several years ago. I went to the Millwork department where I met Ian. After explaining my situation Ian was very helpful and got me a quote which was emailed to me a few days later. I then went back to the store on Saturday and again spoke with Ian who was able to place the order for me. Afterwards I roamed the store and bought a few others items. Overall the store was clean and well stocked. Other employees I came in contact with were friendly and helpful with the questions I asked. Plenty of free parking.”
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“I had received a $10 off certificate for my birthday. So I used that to get an electrical item that I needed. Staff was great got me to the right product. They beat out the big box stores.”