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“Jaz was a pleasure to work, stellar customer service. Employees were friendly and personable! Wasted no time answering my questions and getting me the help I was looking for.”
“Pan Pan is the absolute best, he helped me set up a brand new phone when the motherboard to my old one got fried (10 minutes before he was supposed to close the shop. He stayed open just to help.) He got me a brand new phone with a fresh screen protector that was able to integrate with my current network, LIFE SAVER.
I came back because the customer service was excellent and they helped me integrate all my apps into a new computer for similar price. Helped me maintain internal parts of my job twice at last minutes notice. Hands down 11/10. I’d spend the time to come downtown anytime than waste it at Target or Walmart.”
“I had an excellent experience with
Turan who helped me today with securing a new screen protector for my new iPhone. He was very knowledgeable and did a great job. I am very happy and highly recommend working with Turan for excellent & friendly service.”
“Awesome, kind, and helpful gentleman replaced the Zagg glass I had Verizon install incorrectly a week ago on my new phone. I so appreciated his expertise !! It’s perfect ! Thank You!! Susan”
“Rye is such an amazing worker, she is very professional caring and respectful. This is such a great spot to get your phone fixed repaired or get a new phone. You definitely have to stop by.”
“Absolutely love my experience at this T-Mobile location! The staff are super friendly and really know their stuff, making the whole process smooth and enjoyable. Plus, I walked out with an amazing deal on a new phone!”
“I couldn’t be happier with the service and product I received today. Riccardo was phenomenal. There’s a lot that goes into these services, and Riccardo was patient with me and understood all of the intricacies involved. As far the product goes, I substantially improved the quality of the internet at a much lower price than I was paying.”
“My screen protector was shattered. I walked into Wilmington Verizon store where I got my iPhone 17 last year. The store technician walmly received me and promptly replaced the screen protector free of charge.”
10AM - 8PM
19 Austin St, Charlestown
Mobile Phones
“Amira was a great help! I thought the process would take FOREVER but she explained everything and transferred everything to my new phone and lowered my bill!!! Definitely sending my family to her”
“My teenage daughter accidentally dropped her iPhone 17 pro when getting out of the car. She cried and was so upset but thankfully at Malden phone repair they took care of it right away!!!”
“Shane was super helpful - answered my questions quickly and recommended the best product and solution.
He was also super patient when my phone died halfway through the transaction and I was using Apple Pay 😅.”
“Great experience today. My computer stops working, I went there they solved the problem and they were super kind and helpful . I would definitely return and recommend. Saved my day !”
“Absolutely amazing service! The staff was incredibly knowledgeable and helped me find the perfect phone plan without any pressure. I left feeling valued and excited about my new device!”
“Whent to this store this morning because I had a problem that metro could not fix This girl Fixed my phone less than ten minutes was totally amazed.My next purchase will be here customer service is amazing.”
“I came to Waltham to help my elderly uncle with his phone service and I have to say Kiki was amazing!! She was so thoughtful and patient with us. It’s great to see someone in customer service that actually knows how to treat customers. I highly recommend this company their products and definitely their service. Thank You KiKi for being so amazing”
“Both Katie and Jordy provided excellent customer service one day when I needed to buy a phone. Even though they were busy, Katie greeted me from her desk and estimated my wait time! Jordy was very helpful and pleasant transferring data to my new phone.”
10AM - 8PM
89 Seaport Blvd, Boston
Mobile Phones
“I had a fantastic experience at this AT&T store! The staff were super helpful and patient, answering all my questions and guiding me through the setup process. Definitely recommend stopping by if you need assistance with your phone or plan!”
“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”
“I was in the AT&T Store @ the Burlington Mall on Tuesday4-14-26
The person that waited on me was named Mingh & he was fabulous...totally patient & informative. I was in to see about my older phone & find out if I could change from my older provider (T Mobile) & change over to AT&T,...He showed me a newer model to concider... he never pressured me to get the new phone... I took a few minutes to think about the new phone & decided to go with the new phone. He was great, explained everthing I needed to know about the new phone. I'm sure anyone working at the Mall store is great, However I'm so glad I got Mingh...he's the best”
10AM - 7PM
316 Moody St, Waltham
Mobile Phones
“Excellent service. The technician was very professional, knowledgeable, and clearly experienced. The repair quality was top-notch and the pricing was fair and reasonable. Everything was explained clearly, with no hidden costs.
Highly recommend HFixPhones to anyone looking for reliable and professional phone repair. I would definitely come back again.”
“I just bought a new Ipad and internet access at this store. The store manager and the other young woman I dealt with were superb. It was quick and efficient and they saved me money. A 10/10 experience!”
“Anthony is professional and knowledgable and provided excellent service! He made sure we got the best deal and was very helpful throughout the trade in process.”
“Erick was an outstanding Representative! He urgently helped me set up my new S26 Ultra with precision. And he installed a privacy screen protector flawlessly! I am going to come here anytime I get a new phone!”
“I went to metro pcs on 372 Washington brighton mass.
This morning.The customer service rep I believe her name is MARIA.
SHE is a BLESSING. GOD BLESS HER FOR ALL HER
HELP”
10AM - 8PM
66 Harvard Ave, Boston
Mobile Phones
“I had just got a new phone and needed a phone case and screen protectors and the guy at the counter was super nice and polite! He even offered to put the protector on which he did with amazing precision and care! Very happy with their service. :)”
“Stefan went above and beyond to assist me. He spent the time to find the perfect option that suited my needs, not the easiest solution, but the right solution. No wait time, and the manager was equally amazing.”
10AM - 8PM
85 River St, Waltham
Mobile Phones
“Great people. Unable to fix the problem but spent 90 minutes with the problem. Metro PCS cooperate couldn't even fix the problem yet. Very family oriented and helpful”
“Such patience! I didn't just pick up a new phone, I got help transferring everything from the old phone to the new one, as well as answers to all my (dumb) questions!”
“There's no better place to go than this place. They really help you fix your phone. I'll tell me friends to come here for future business. Thanks Rosa for your help on fixing my Samsung.”
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“Shane was excellent! I never write reviews but he was exceptional. Shane took the time to listen and assist my daughter and I after a difficult day. I forgot my Apple ID and Shane calmly walked me through step by step.
It was refreshing to work with an experienced professional. We sincerely appreciate the time and guidance. Thank you Shane!! 6 STAR Service!”