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“The service was great the the Latino manager with braids, it was great. I purchased the things that I need, and I was in and out in 10 minutes. He was training a new employee, a young that just started 3 days prior name Maria. If I'm not mistaken, and she is going to be a great access for your company. She's very polite. I'm not afraid to ask questions and very eager to help
Thank you so much. I've been a Verizon customer for almost 30 years. Because of the great service, I get, and I will continue being a Verizon. Customer, because you guys hire staff members like those. So thank you so much.And you deserve ten stars, not five”
“The gentleman that helped me was named Nathaniel. He was very comfortable and very helpful. I think he did a very good job and made me feel very comfortable, and we got it done! I would come to him and Jackson again.”
“Very helpful team, always available when I call; Dane was able to help me with an issue quickly, without too much explanation & Austin was eager to help me get my new laptop setup before the holiday. Thanks again.”
“This is my go to T-Mobile store. I've had the most knowledgeable, efficient, and overall helpful staff take care of me and my family each time we go. I never write reviews, but the staff here deserves a 5 star rating. Will always come back here!”
“Kaeleb assisted me with the selection & purchase of a new iphone. He is very knowledgeable & helpful with both the products & the mobile plans. The store is very clean & well appointed. If you're in need of someone to help sort through that sea of iphones, I recommend asking for Kaeleb!”
“Both times I was in the store all the representatives well very professional. Listened to my questions and concerns and got me what I needed. A very positive experience!”
“Recommend this store 100%, they carry a variety of accessories and dont get me started on the customer service. Alma received me with the biggest smile and was very kind. Happy with my purchase.”
“Much Credit and appreciation for Dominque Newsome, store manager for going above and beyond to help my wife and I.
She overheard a situation that needed to be corrected, and CORRECTED it!
She and her store 5 star! Thanks Dominque.”
“Matthew & Eric at the Bloomfield Hills, MI store were both super helpful, very professional, knowledgeable, and friendly! Awesome customer service helping me to navigate issues with my phone.”
“I’ve had some difficult experiences with Xfinity stores in the past, so I was pleasantly surprised by the outstanding service at this location after moving to the area. Despite how busy the store was and the fact that I was dealing with a phone emergency, every staff member was courteous, responsive, and efficient.
Ellis and Janai were especially helpful and went above and beyond to assist me, and the manager, Lena, was also very kind and professional. Overall, the team handled a high-pressure situation with great care and professionalism, and I truly appreciated their support.”
“Great service all around! We purchased 4 phones from Savio, and he was nothing but helpful, accommodating, and even stayed late to help us through the set up process of our new phones. We will definitely be back!”
“We recently went there for a phone upgrade. We received excellent, attentive service from Doren. He spent a lot of time with us and answered all of our questions. The wait time was a bit long but I am glad they were able to get us taken care of.”
Open 24 hours
1622 Perry St, Pontiac
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“Amazing experience with a excellent customer service my laptop and phone was fully operational within hours of me leaving them; 10 out of 10 and would definitely recommend…”
“The best Xfinity store around. The store manager is fantastic, he really knows his stuff! Usually busy in the morning when they open but not bad later in the day. Clean, friendly, the staff does their best to help, which is sometimes difficult with a corporation like Comcast.”
“Great staff and facility. Jeff took good care of me. He answered all of my questions and was very knowledgeable about the phone I wanted to upgrade to. Helpful and friendly staff members as well. This is my second phone I got from this location and both experiences have been great. Thank you very much to the Verizon staff in Rochester Hills!”
“Excellent service from Rahim! He helped me access my account (a business account) and fixed the problem with my phone in the last 15 minutes before the store closed for the night. Very grateful!”
“Excellent company, great customer service, and very easy to work with and get responses from. Would recommend anyone that isn't using them for service to give them a call.”
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“Our company had been talking about switching phone companies. Ilya just happen to stop in to introduce himself and the services that he provided. Once we had met with him it helped with our decision to change. Ilya was great at listening to our needs and explaining the options that we had to choose from. The implementation of the new system was smooth and Ilya made sure to keep contact throughout the process to make sure everything went well. We would highly recommend Ilya and InNetwork Telecom for anyone looking for phone and or internet service. Thank you Ilya.”