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“Best store and service in year's! Extremely knowledgeable and well stocked with products needed! Jet was very patient, kind, and willing to answer any and all questions we had, thank you for your great customer service and making it fun!”
10AM - 7PM
12000 Gratiot Ave, Detroit
Mobile Phones
“Wonderful customer service!i was doubtful my phone could be fixed however I was reassured that I was in good hands… well guess what, my phone is like new!! Thankyou guys!!”
“Jermell is amazing! He’s patient and understanding. But he’s left alone working by himself and he definitely needs more help. Too long to wait for assistance. Jeremell is worth the wait, but waiting over an hour just for assistance shouldn’t happen every time. Give him a raise and more employee assistance!”
“I was having problems with my modem, and my usual Metro Store was closed. My next door neighbor also needed something. The person working the counter was quite knowledgeable, and was able to provide myself and my neighbor deals on our modems. On the sales receipt it gives the name "Benignity". I will probably start doing all the business with my Metro account at this location.”
“Great service from a great team of people. Blake, Brandis and Kevin were excellent. The advised us on our phones and plans, plus helped when we stopped in and had usage questions. The facility is clean, attractive and conveniently located.”
10AM - 8PM
1438 W Maple Rd, Troy
Mobile Phones
“We went in today to try and get our phones up and running. We had been to another store and online and on the phone. We went into the Troy site and George and his associate were knowledgeable and so helpful. We walked out happy, with working phones.”
6AM - 11PM
1350 W Maple Rd, Troy
Mobile Phones
“the new owners are amazing! they're really sweet & changed the layout & prices of the store, & i truly see an effort in trying to get this business back on its feet. thank you for the amazing customer service! will definitely be returning”
“They were so accommodating to my 3 boys when they were younger because they weren't left unsupervised and they were genuinely interested in purchasing the products. Today they are all diehard IPhone users even though our family has always been Android users. My husband even ended up purchasing an Apple desktop ! Just goes to show how much a positive customer experience and customer service can influence the shopping habits of an entire family!”
“Greg was exceptionally helpful, informative and kind. His positive attitude and customer-oriented professionalism is a valuable asset to this location. I would recommend him highly to anyone who might require phone assistance in any way.”
“Excellent service from Rahim! He helped me access my account (a business account) and fixed the problem with my phone in the last 15 minutes before the store closed for the night. Very grateful!”
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“Marcus was excellent!!! I was dreading turning in my phone and trading providers, but he made the experience seem less and very successful. I appreciate all his efforts!!”