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“The elevator was out of order and I couldn’t shop. She came down to the entrance, asked me what I needed and went up and got it for me. When I told her that it was ok she then went up and second time and purchased it for me. She was sooo nice and accommodating. Thanks to everyone.”
9:30AM - 9:30PM
200B Bergen Town Center, Paramus
Department Stores
“My experience at home goods was overwhelming. My first time walking in there was. I was soo surprised to see that they have everything you need for your home.i was just overwhelm with everything.Homegoods is for everyone or anyone that starting life over.yes Homewood is the place.”
9:30AM - 9:30PM
651 NJ-17, Paramus
Department Stores
“They have a great selection of artwork, furnture as well as gourmet food. They also have a great selection of gadgets, pans etc. Also a great selection of pet items including treats.”
“I wanted to share that I’ve been here twice and the receptionists are so nice. I was there a couple of days ago and Scott helped me and was very friendly and helpful. Not only does this place have such quality clothes at reduced prices but When you get service like this, it makes you want to go back”
“Olivia was such a great sales associate and super helpful. Was able to order a pair of shoes for me online that were very hard to find. She made my day so much better.”
9:30AM - 9:30PM
404 NJ-17, Paramus
Department Stores
“HomeSense in Paramus is such a fun place to shop! They have a ton of holiday collections — from festive décor to gift ideas — and a wide variety of unique items you don’t usually find elsewhere. The store is well-organized, and it’s easy to spend hours browsing through all the seasonal and home sections. Definitely worth a visit if you’re decorating or looking for something different for your home!”
9:30AM - 9:30PM
545 NJ-17, Paramus
Department Stores
“Amazing experience I had here this Marshalls and Paramus New Jersey was so nice and very helpful. The employees here were so kind and sweet to me when I talk to them. Thank you so much for being as a southern grandma Denise loved here thank you so much ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️”
“I love this Macy's! It has everything you need period!They also have a backstage!!!!!!We have gotten all kinds if things from here over the years. Now we get whatever outfits for the kids that we don't get at Carter's lol! We actually got one of my daughters Christmas Outfits here! A beautiful dress!They have 3 floors here. Kids are upstairs! Elevators are to the far right. Escalators are in the middle.I love all the sales that Macy's runs throughout the year, so many amazing discounts! We just got 2 new earrings for my daughter here as well, 60% off!!!!!! You really cannot beat those prices.Store can get messy throughout the day, and things might not be in the exact spot that you are looking for, but the staff does an amazing job to try to keep it neat and organized after customers blow through lol!All in all. A wonderful Macy's! If you are in the mall, it is a great store to shop at for almost anything you need for your home!”
10AM - 9:30PM
500 Garden State Plaza Blvd, Paramus
Department Stores
“If you are looking for bargains in multiple product categories, this is a must-go place. Don't go if you are looking for new arrival styles or just current styles. It has become very disappointing to find something worth spending time looking for.”
9:30AM - 9:30PM
100 Bergen Town Center, Paramus
Department Stores
“Very good two levels of good products perfumes suitcases second level ladies first level gentlemen and the parking you can enter through the multilevel the first”
“Wonderful shopping experience when searching for a new suit. Ana was a pleasure to work with and helped me with selection, fitting, and all of the shopping logistics through final pickup. Highly recommend this store and go see Ana!”
“Still the best Burlington around. I miss the men’s formalwear department. Terribly. And the women’s plus is half of what it used to be. That said the staff is friendly and the store is clean. Can’t say the same for Ramsey and palisades center.”
9:30AM - 9:30PM
34 East Ridgewood Avenue, Paramus
Department Stores
“I had a fantastic experience at the TJ Maxx in Paramus thanks to the manager, Ilija. We ran into a bit of a snag while purchasing a rug, and Ilija handled the situation with incredible professionalism and kindness. What impressed me most was that he even personally offered to haul the heavy rug out to our car for us. It is rare to find a manager so hands-on and genuinely helpful. If you’re shopping here, know that you're in great hands with Ilija!”
“It was an absolute pleasure to shop today at Saks off 5th at Bergen mall.
Paulette went above and beyond and provided outstanding customer service.. thank you!”
“I’ve been a regular customer at this Tommy Hilfiger outlet location, and my experience has been largely positive thanks to one exceptional employee. This review focuses on both the standout service I’ve received and areas where the store could improve.
PARKING
Fair warning, parking here is consistently challenging regardless of when you visit. Whether it’s a holiday, weekend, or weekday, the area stays busy and finding a spot can be tricky. Plan accordingly and give yourself extra time.
CUSTOMER SERVICE
Rosa Garcia deserves every bit of praise for her outstanding customer service. She provides an experience that feels like having a personal shopper who genuinely cares about how you look. What sets Rosa apart is her honesty, she’ll tell you straight up if something looks good on you or not, and I’ve learned to trust her judgment completely. Even when I’m unsure about a piece, her approval gives me confidence because I know she wouldn’t mislead me. Despite English not being her first language, communication has never been an issue; her attentiveness and dedication to customer service shine through. She’s always well-dressed and professional, and I’ve noticed she gives the same level of attention to every customer who needs help.
Unfortunately, I can’t say the same about some of the other staff members. There’s an off-putting vibe from a few other employees that makes me feel somewhat judged, which is disappointing in contrast to Rosa’s welcoming approach.
I only keep coming back to shop here when Rosa is on shift, and I will continue to do so.
ATMOSPHERE
The store itself has a bright, inviting atmosphere that’s pleasant to walk into. I’ve been enjoying the quality pieces I’ve purchased here. The outlet pricing makes it much more affordable for good quality goods.
However, there’s one significant issue: the scented wall plug-ins in the dressing rooms.
These consistently cause me to sneeze and give me headaches where otherwise I have no problems. For an upscale store like this, I’d expect more consideration for customers as these scented plugins aren’t even safe for the general public and would recommend switching to something more natural or simply removing them altogether. If there is a scent issue, it should be dealt with accordingly and not masked with such items.
OVERALL
Rosa Garcia earns 5 stars! She’s the reason I keep coming back.
The store itself gets 3.5-4 stars due to the mixed staff experience and the scent issue in the dressing rooms. If you’re shopping here, definitely seek out Rosa for assistance, you won’t be disappointed.”
“We bought new furniture which was delivered exactly as plannedThe delivery people came and brought the furniture in and put it together all within 45 minutesMy front door screen was slightly messed up, but they fixed that tooVery happy with it all”
“I had an excellent experience at the Burlington in Bergen Town Center on Tuesday morning thanks to an employee named Tia. I came in needing help with a size so I could complete an even exchange, and she went above and beyond to assist me. She was patient, friendly, and immediately knew where to look. Her positive attitude made the whole process quick and stress‑free. Burlington needs more employees like Tia she truly made my day.”
“Very clean, well stocked. Work is being done to update the frozen, refrigerated, and produce areas.
CVS inside.
Employees are friendly and helpful.”
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“Let's start with if i can give a 10 STAR i would! Liliana from alterations here in the suit department was ASTONISHING! Not only did she tailor my suit pants to perfection BUT she walked me to the shirt section to help me choose the best shirts to go with my suit! Like WOW what an amazing help and person! THANK YOU SO MUCH Macy's for having such GREAT person to help us here!”