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“Came into the store today with 3 issues which gobbled up a lot of time. The manager, Camden was friendly, helpful, and super patient. He managed to handle my issues all while helping other customers. Excellent service!”
“I had a great experience with Orlando the last time I was at the store , very helpful and made sure to explain everything so that there was no confusion. Definitely would recommend coming here for phone help and upgrades”
“Clark is the best cellphone repair guy I have ever been too. He has excellent service and very efficient and professional!!!! Would highly recommend to anyone!!!!”
“My highest regards to this particular store because me not being a tech savvy person need help with my phone all the time . They never say no for any help asked thanks”
“Ronny was very competent. He was also very polite and accommodating. He did not suggest my husband and I purchase a lot of items we didn't need. What we bought we suggested except for one item. Great experience.”
“Absolutely great experience at this location. Staff is awesome…. The Manager is very knowledgeable friendly and I would recommend this location…In and out no problems”
“Buying new phones and service is very stressful for me. Ahlyssa at the Att&T store was so helpful.She was patient helping us and explaining everything. Enjoyed the time spent at this store.”
“Just now visited the store I don’t speak much English but the person who working there, he helped me a lot I just activated my four phones in that store also he gave me some gifts I like that person. Thank you metro.”
“Great service with friendly, professional staff. The process was quick and easy, and everything was explained clearly. Very satisfied with my experience at this location”
“Our experience with this location was so pleasant that it will be THE only AT&T location I will visit. The staffs knowledge and experience relieved our stress. This location is the solution.”
“This store is one of the best stores I have visited in Wilmington.Awesome staff and the deals are really great.loved the service. The guy and the lady helped me in every step thank you guys....?”
“The young woman, Aayudni that helped me this morning was EXCELLENT!!! She was AWESOME!! I will definitely return. Thank you, again & have a beautiful day. ?”
“Came here to express how great of an employee Minnie is. My Mom and I came in to transfer eSIM cards for multiple phones, and she was so extremely patient, despite various technical difficulties with multiple customers. She was BEYOND helpful. I genuinely am still in shock with what she was able to do to make sure all my data was successfully transferred from my old phone to new phone. No exaggeration, she saved me weeks of storage configuration work. Whatever she’s getting paid it’s not enough for all the work she’s doing!!! I watched as she went above and beyond at the very end of her shift, no less! Thank you for helping us, Minnie!
P.S. Metro, please fix the WiFi here so things can run more smoothly for everyone. Thank you :)”
10AM - 8PM
3616 Kirkwood Hwy, Wilmington
Mobile Phones
“The employees we're great helping all that they possibly could I got a great deal Isreal and Carla bent over backwards to help me Kudos to the team I'll tell all of my friends to come and see you Thank you Isreal and Carla”
“Switch my phone number to boost and I see a good internet with. Store was very good, the guy working there was very helpful, he helped me to create my Apple ID too .”
“Always so clean and organized. The owners are very nice and will help you figure out what you need. Sell and apply screen covers for you. They have cases for any phone, most tablets and laptops. Carry all cables, chargers and accessories. Even had a carry case for my ipod pros, Best prices around.”
“There was a spectacular employee working here that tried her best to be speedy although she was working alone, she tried to get everyone the best deals and showed she was knowledgeable about the products, but most impressively she showed amazing tact. See, I have a massive infection in my leg which can give off a TERRIBLE odor if not changed daily or sometimes twice daily. I hadn't changed them yet and I know it smelled bad. I think her name was Jesse. Anyway, she was extremely polite even though I know she was suffering. Metro should be proud to have an employee with such excellent customer service!”
“My experience at Metro was great! The staff was very patient and helpful. They took the time to answer all my questions and made me choose phone very easily. I really appreciate their great services and will definitely recommend this store.”
“This is my second time getting my screen fixed and I love this place!!!!! The owners are soooo generous great customer service!!!!! I will gladly spend money with them everytime !!!!”
“Service is really good sheen took care of me and took me through all the steps and explained me everything and suggested me the best device with the best price highly recommended ?”
“I have been a customer since 2013 He is 100% Authentic Brother! ❤️????❤️? Love him and his family. He is a Excellent exanple of what Comunity means. Goes beyond and at times takes on projects for new cellphone consumers accross the mall, because they lack the knowledge or skill. His products always work and I have never have been disappointed. This guy makes time and treats every custoer the same no matter your wealth. He is a awesome comunity leader and proud to say although he is not Black ,he is for the people and is 100 my Brother. Love u moon”
10AM - 8PM
1100 Maryland Ave, Wilmington
Mobile Phones
“Excellent customer service ! They repaired my phone screen in less then 30 min and they will take the Extra mile to help you. Especially sal, he’s a beast. Keep it up guys !!”
10AM - 8PM
1405 N Dupont Hwy, New Castle
Mobile Phones
“The guy behind the register was very nice and knowledgeable. He helped transfer all my info and my notes which are really important to me. the reason i had to take off a star is because they never seem to have the higher end samsung phones in store. ive gone three different times for the s25”
“She is so good. I first bought the phone here last year and now I broke and went to the same store because of her. She explains so clearly. I was so sad that I broke my phone but her words are so comforting that later I felt happy that I got the latest version. She is so good. I would always recommend this store”
“Man when I tell you I PRAYED I would get Vince when I got to the store because I had already read the great reviews on Google about him, and he did NOT disappoint!! I was having trouble transferring to my new device I got in the mail thru an insurance claim and customer service couldn't help me over the phone. He did it in 5 minutes tops. MetroPCS better be treating him good!!”
“The woman there helped me to get a great phone added to my plan for a surprise for my daughter she was very happy...it for a good price she helped with my budget I would recommend this”
“I want to give a huge thank you to Steve at T-Mobile for going above and beyond to help me transfer my number from Verizon. Verizon was having issues releasing the number, and Steve spent over three hours making sure everything was handled correctly. He was patient, helpful, and stayed on top of everything until my number was finally transferred. I’m so happy we made the switch to T-Mobile. Excellent customer service like this is hard to find!”
“Metro by T-Mobile at 3608 Kirkwood Highway. HayoInai very helpful in helping me upgrading 2 phones and getting the best deal for seniors. Explained everything clearly. Very Happy.”
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“I had a terrible time try to figure what was wrong with my phone. Evidently I had a virus.
Mark did his magic ( it looked like magic to me) and cleaned it up. Fantastic!
I would definitely put him on my top ten list.
Thank you Mark!”