11AM - 7PM
182B Smith St, Perth Amboy11AM - 6PM
32 Parsonage Rd, Edison“I bought my family to see what deals we have for our account, Brandon was there to greet us.I must say he is very patient, and gives great advice to help with our concerns.We will be coming back soon to upgrade 2 more phones.”
11AM - 6PM
299 US-1, Edison“Tony was fantastic in his customer service delivery was one in a million He knew the products, gave suggestions and was informative on all fronts. Thanks much Tony you are appreciated. You have a bright future ahead of you?”
11AM - 6PM
34 Barrett Ave, Staten Island“Mayra made my experience heavenly and hassle free. She helped get all of my pics, messages, and contacts onto my new phone with ease. Mayra explained everything I needed to know in a way that was easy to understand, and made me feel heard when addressing my concerns. Make sure to wait for Mayra on your next visit she's great. Thanks for the help!”
“Alfonso was such a great help. I give this place 5 stars just based on his customer service. I came in 30 min prior to closing. He took the time to help me with all my questions. To extreme detail with out concern for the time. Mean while another employee was huffing and and puffing about the amount of people in there.”
“Omar the owner is the best and sweetest person ever, he’s helped me a lot with my devices, every time I had a problem with my devices he’d do it for me in seconds. He’s a genius.”
“[2nd Visit, AUG 31, 2022](arrived an hour earlier and got a door right away)check-in & get a door at the office —->park & wait for unloading (just 20 minutes) —->paperwork at the truck by a worker*** nice & professional workers*** overnight parking available*** early check-in available*** quick unloading[1st Visit, JUN 15, 2022]check-in & get a door at the office —->park & wait for unloading (30 minutes) —->paperwork at the truck*** nice & professional workers*** quick loading*** flexible appointment time”
“The best store I have visited... The Manager Peter gave me an excellent customer service, solved all my doubts and helped me setting up my phone... there are definitely employees who do their job too well... thank you Peter!”
11AM - 6PM
1114A US-9, Old Bridge“My experience with Alina was absolutely phenomenal-she was so knowledgeable, professional and so willing to go above and beyond to be helpful in every way..I came back a couple of days later and was unable to connect my Bluetooth and she came out to my truck and kept trying until she got it..researching every step of the way..As a local business owner of nearly 40 years, I would be proud to have an employee such as Alina-she IS the face of T-Mobile in my eyes and because of my experience, I will refer friends, family and clients to her!”
“Went here to replace my cracked screen protector. The staff here was extremely courteous. I was helped immediately and they even offered me free products and services. Thank you! 10/10”
10AM - 5PM
109 N Ave W, Westfield“I purchased three phones along with corresponding lines approximately two weeks ago, and I must express my gratitude for the exceptional assistance provided by both Aldo and the manager (him). Not only are they incredibly courteous individuals, but they also demonstrate a high level of professionalism in carrying out their responsibilities. I wholeheartedly recommend their services.”
11AM - 5PM
56 Main St, South River“Metro PCS is another cell phone carrier in the area. They seem to be similar to Boost mobile and T-mobile in that they have a lot of prepaid plans and phones. Their coverage area is good in the New York Metropolitan area. There are no annual contracts and they are on the T-Mobile network.”
11AM - 6PM
2122 Richmond Ave, Staten Island“Tom and his crew are helpful and knowledgable. I had an issue with my account and they were able to fix most of my issues. The rest they guided me what to do. Awesome.”
“I must admit that as much as I hate shopping for electronics, Brittany, Christian and Ian have made my experience very pleasant. Not only was I greeted upon entering the store but their customer service skills were impeccable as they tried to get me the best possible deals. Brittany was such a pleasure to be around as she had an amazing personality and funny sense of humor. she took the time to answer any questions that I had. I did not feel rushed and was definitely treated with respect.”
11AM - 6PM
899 St Georges Ave Suite 13, Woodbridge“Honestly I walked in to try my last shot to fix the mess that I had over the phone with the outsourced agents before cancelling any service that I had with xfinity … I was expecting more from xfinity but unfortunately I had the worst experience, the agents were telling lies over the phone just to make the sale and convince me to get the so called promotion which at the end turned to be legit scam. the assistant manager did an awesome job and made everything right that day(Dec 27) (don’t recall the name I guess was Jouan). Many thanks & I appreciate your assistance.”
“On the evening of 1/27/24, I walked into the Verizon store on Richmond Ave to determine if I was going to pre-order the new Samsung Galaxy S24 Ultra. Without waiting too long, I was greeted by Jose, who was both knowledgeable and friendly.He patiently waited for me to express my wants and needs and answered all of my questions. Please continue to hire model employees like Jose, who go above and beyond to exceed customers' expectations. His professional skills and deep knowledge of the company will help to retain and attract customers.My experience was Five Stars, and I would definitely do business again. Thank you, Jose, from the Richmond Ave Verizon store.”
“The staff was great theybwere extremely patient setting up my new device and swrvice as I switch from T-Nightmare. I feel for them. They get slammed in the afternoon with Seniors. Some are not so kind and patient to the staff but they handle it all like professionals.”
“I recently had purchased an iphone and had activation issues. I had originally gone to a different T-mobile that immediately didn’t help me and insisted I go to apple instead. At Apple, they told me to go back to T-mobile as my issues were carrier related. Luckily I came across this T-mobile in the mall. I was met with great customer service and was quickly checked in. My original wait time was 26 minutes but turned out to be no more than a few minutes. Courtney helped me through the entire process of activating my phone and even went as far as to help me through my backup and everything. They ensured I left the store with everything working. I am not one to typically write reviews but i feel the least i can do is leave a positive review for such commendable customer service. Thank you guys once again.”
11AM - 6PM
2375 Richmond Ave, Staten Island“They are fantastic here! Caleb, Arbon, and Emre were so accommodating and professional. I haven't bought a phone in years and they were all so helpful! My phone was taking a long time to transfer my data from old phone to new phone and they stayed after store hours to accommodate me! I did come back the next day to finish the transfer. They welcomed me back and were so friendly. I highly recommend this location. I'll definitely be back. Thank you guys!”
“I was hesitant to go here based on reviews however I had a good experience everything I needed was handled in a timely and professional manner Korie Stephens was a pleasure to do business with 5 stars hands down”
10AM - 5PM
2996 NJ-35, Hazlet“Rosa is absolutely AMAZING. She helped me today and went ABOVE AND BEYOND. I always put off upgrading my phone because you never know what type of person you get but I was so incredibly happy and lucky to have Rosa help me. She cares, it’s more than a job to her - you can just tell. Forever thankful for her amazing customer service and professionalism. Thank you Rosa!!”
11AM - 6PM
323 NJ-18, East Brunswick“Nahir was absolutely wonderful and so great to communicate with. 10/10 I would highly recommend asking for her if you have any questions, she was so knowledgeable and informative.”
“Slow service but I think that’s the fault of the customers and not the sales associates, although they should have more than 2 people working on a Saturday. The good news is the person that helped me was extremely nice.”
“Experience was wonderful somebody met me as I was coming in took care of me right away I was very pleased unfortunately I was returning the equipment because I was leaving Spectrum I enjoyed the cable company unfortunately the price kept going up until they priced themselves out of business I had given them a time limit the month before I said you have a chance of keeping me for a customer reduce my bill I said there was nothing they could do so I left but the experience in the store was great”
“I had a perfect experience. I was helped by Jalyssa (not sure how to say her name) and her help was amazing. She knew everything and she was fast, thorough and honest. She definitely deserves to be a manager, as I thought she already was one considering how helpful she was. My visit was successful.”
Closed
1230 NJ-34, Aberdeen
“Thank you Dari, I went just to see what my options were coming from Verizon. She kindly guided me through the promotions and I ended up leaving with an iPhone 15 Pro Max and Apple Watch Ultra 2. I was expecting the transition to be difficult but Dari was diligent and ensured a smooth process.”