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“Harsh is great. Extremely competent, friendly and kind. I am so happy to have found him and recommend that anyone looking for Verizon upgrades or assistance see him !!!!”
“Owen and Ali were very personable and positive! These guys were enthusiastic and knew their business to a Tee. Very helpful to assist me with upgrading my fios and cellphone! Very intelligent and patient with me!”
“David is so incredibly helpful!! We live far from this store but popped in one day when in the area and my phone completely died and required a replacement. David was so helpful and patient. We now drive back out to this store for any Verizon needs, so we can work with David.”
“For someone who has severe social anxiety, Dennis and Leroy were extraordinary amazing at putting me at ease, making me feel welcome, answering all my questions and helping me with things I've been putting off for months/years through t mobile. I was so amazed by their humor and gentleness, that I ended up purchasing a new phone for myself when my husband and I showed up with the intention just to buy one for him. Dennis and Leroy are such an effective team, and need to be given raises. Immediately. They were able to help me lower my plan to boot! I left t mobile so happy and will continue to visit this one location specifically to see them. Thank you for hiring Dennis and Leroy. They are considered national treasures in our household. Never let them go.”
“Completed two trade-ins at this store in February 2026 and June 2026 and both times, the staff at this location were very pleasant to deal with. Even got a free blanket since I went on a Tuesday !”
“Very nice receiving staff. They even uploaded me 1 day earlier before my scheduled appointment it helped me to move on my next load. About 4 trucks can park in their yard for overnight”
“My husband went in to get help with a messaging problem on his phone. Pedro and Aaron were super helpful. Friendliest customer service I've experienced in a long time! They're the best!”
“I just literally had a great experience today at this location with Kevin! We needed WiFi for our new place came in and was out in less than 20 minutes he helped out great attitude and attentiveness. We really appreciate great customer service. Thanks Kevin again!”
“Recently subscribed to Optimum Mobile so I went to the Edison store for help. Lander provided outstanding service while helping me set up Optimum Mobile and a cellular iPad. He was patient, professional, and took the time to answer all of my questions without making me feel rushed. The entire process was smooth and stress-free thanks to his expertise. I was very happy with the overall experience and truly appreciate his excellent customer service.”
“Isaiah was extremely helpful, professional, friendly, and knowledgeable on all the various verizon products. He is am exemplary employee and person that truly made my Verizon experience so worth the time and money I spent. He deserves a raise.”
“Where do I start Dwayne so such an amazing team member her be explained everything very well any questions I had he made sure I did not leave the store until I had no more questions he’s a valuable employee to the team he seemed like such an outgoing person I can tell he really cares for his customers thank you so much for that amazing experience”
“Omobola (MB) was truly amazing! She was kind, supportive, and incredibly helpful with the issue I was having with my replacement phone. Her patience was so reassuring, and she made me feel comfortable from the very beginning. She genuinely wanted to help and repeatedly assured me that she wanted to make things right. I would go back to her again and again. She is knowledgeable, professional, and truly cares about her customers. Thank you again, MB!”
“John the supervisor helped me with my warranty and I love his professionalism and on top of that he’s funny as heck! Thank you T-Mobile for having him work at this location”
“I'd like for you to know how wonderful the young man that helped me, J D, was. When I first went in no one was able to help me and there were 3 people there. They all had I Phones and knew nothing about Samsung phones. Fortunately JD came back out from lunch and was able to help me. He told me that he learned alot from the last time he helped me. He bothered to learn, on his own, about my phone. I would like you to be aware of your exceptional employee. The other 3 just looked away.”
“I visited this site at the Mall in Short Hills a couple of days ago with my granddaughter. We wanted to upgrade her phone.. Although I did not end up making any changes, I was helped by a wonderful person, Greg. He was very helpful, very kind and very knowledgeable. He took his time to answer all my questions and gave me great advice on how to make the best changes with my phones and service. Thank you, Greg for all your help. I surely will return to this site and look for you when I am ready to proceed. People like Greg make a huge difference when choosing a service to deal with. Keep it up!
Miki”
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“Christopher Gombins, Provides the best & pleasant service. So you guy's do decide to visit this store ask for Christopher Gombins. He just absolutely the best.”