Hotels near Henrietta, NY

“Went to visit my daughter. I always stay at Marriott, but decided to stay at one closer to my daughter.
Reviews started previously renovated. Inside was very nice, quiet and clean.
Everyone at the service counter was very kind. There were a couple of times my key stopped working and they were very helpful in fixing that.
Breakfast was traditional continental, coffee was hot and good, dining area is small but there weren’t many people there all at once.
The room was nice…a little wanky. It was a corner room, so you entered into a small, empty room, turned the corner to a small hallway with bathroom on one side and closet in the other, before entering the room. The room was spacious and clean. The bed is a little low to the ground for my old knees, but I was comfy.
Enjoyed my stay, will return.”

“Look, it's not the Hilton, it's older and could probably use a some polish. The restaurant on site is a line dancing bar, so there's some ambient music until close (currently midnight). But the (non-smoking) room was clean and comfortable, with all the amenities you'd expect. The staff was friendly and responsive. I have had much worse experiences for much more money. If you are looking for a place to just stay the night, it's totally fine. Don't let the bad reviews sway you, I can get where they're coming from if you want something sleek and modern, but this hotel is totally functional.”

“Elizabth Anderson was extraordinary! Her kindness, professionalism, and enthusiasm were superior! She made my experience unforgettable! With gratitude, Glenn Brucker”

“We had a wonderful stay! The rooms were very clean and nicely updated, which made everything feel fresh and comfortable. The staff were friendly and welcoming throughout our visit, and our room attendant was especially kind and attentive — we just wish we had caught her name to thank her personally. Overall, a great experience and we would happily stay again.”

“I have a very hyper 10 month old puppy. She loves to go to daycare. She gets to play with small dogs like her. They also have grooming. So it's very convenient.”

“stayed here for my daughter’s wedding, and everything was perfect! The venue and staff were absolutely wonderful—so nice, clean, and welcoming. The room was spacious, spotless, and very comfortable. A special thank-you to Carla, one of the housekeepers, who was so attentive and friendly throughout our stay. She truly went above and beyond to make sure we had everything we needed. I highly recommend this hotel for any special occasion or getaway!”

“Great food at very reasonable prices. Excellent Manhattans. People that want to make sure you enjoy your night out. After my first visit it just felt like home. We’ll keep coming back, for sure.”

“Made the best of a bad situation at this Best Western location in Rochester. My mother booked the room on my behalf after I suddenly fled an abusive job, and the staff were incredibly kind and looked after me as a solo female traveler.

Rooms are equipped with deadlocks on the inside, beds were clean and bug-free, and the bathrooms were stocked with ample amounts of shampoo, conditioner, body wash, and lotion.

I spent two nights here while I recovered from overwork & prepared to fly home, and I was well taken care of. Shuttle came in the morning and transported me safely to the airport. Great value and good people behind the counter. A huge thanks to everyone who helped me on my way back to Texas.”

“Had a malfunctioning air conditioner that made the room very hot when we were out at dinner, but when asked they were very prompt and professional with fixing it and getting the room to a desirable temperature”

“People here were solid. The rooms could use some investment. First room we walked into had a bathroom floor covered in water. Someone didn’t shut the shower off and it was dripping long enough to cause that. Front desk was great and got us a new room right away.
Second room was good, but the shower nozzle was a major inconvenience.
Rooms were very clean. Reminder that DT doesn’t do complimentary breakfast. People said the breakfast place was good inside though.
Again, just needs some investment in the parking lot and rooms.”

“The hotel is well located in the center of downtown. While the city has a limited amount of things worth walking to, the things that are were close to the hotel and made it easy to get to. The hotel itself was clearly renovated recently and the renovation did a good job with the rooms clean and in good condition. Only real critique is that there were no towel racks which seems like a weird design omission during a remodel. The hotel restaurant had good food and the employees were extremely nice. It's honestly a recommendation if you're looking for somewhere to eat going there is not a bad choice at all. Overall if I were to stay in Rochester again I would book this hotel again.Rooms: Rooms were recently remodeled and are in good and clean conditionWalkability: This hotel is centrally located in downtown making it walkable to different restaurants and suchFood & drinks: The food and drink of the hotel restaurant was very good no complaints at all and definitely would recommend”

“The hotel service and staff were friendly and helpful. The room was a suite with a couch , the frig worked great ( keep everything very cold) the microwave was small but adequate. The hot water was plentiful. The bed was firm but comfortable enough. The rug was old and worn. The TV had plenty of channels. The only problem was the Toliet! It was elongated but had a small round seat !! Ridiculous it should have been replaced long ago ( see photo ) the top of the tank didn't sit correctly as the internal works were higher than the tank walls.
The parking was fine and there are electric charging stations there as well. The surrounding area has plenty of stores and restaurants for anyone's needs. The daily breakfast was good... juices , coffee /tea , some fruit , cereals, waffle maker and the hot foods served were sausage links or patties ( no bacon during my 9 day stay ) but scrambled eggs or omelets or flat round cooked ( like on a Mc muffin ) there was also small potatoes usually. Overall very satisfying. Decent gym and facilities.”

“Our stay at Hilton Garden Inn Rochester Downtown Minnesota Mayo Clinic was absolutely wonderful from the moment we arrived until the day we left. The level of customer service was outstanding, making our visit incredibly pleasant and stress-free—something especially important when you're visiting the Mayo Clinic, which is conveniently located just two blocks away.

The hotel staff went above and beyond to ensure our comfort. From providing transportation to and from the clinic to the warm and attentive team members, every detail of our stay was handled with care and professionalism. The entire team was exceptional, making us feel welcome and well taken care of throughout our visit.

The location, amenities, and service combined to create an amazing experience. I would highly recommend the Hilton Garden Inn Rochester Downtown to anyone, especially those visiting the Mayo Clinic. This hotel truly exceeded our expectations, and we will absolutely stay here again in the future.”

“For the price and availability 5 stars.... a lot of changes and improvements have been made as well as room updates.... the management and staff are extremely polite and helpful... definitely recommend

Safety: Feel extremely safe at this location compared to many other name brand establishments”