Hotels in Rochester, NY

“Elizabth Anderson was extraordinary! Her kindness, professionalism, and enthusiasm were superior! She made my experience unforgettable! With gratitude, Glenn Brucker”

“I have a very hyper 10 month old puppy. She loves to go to daycare. She gets to play with small dogs like her. They also have grooming. So it's very convenient.”

“stayed here for my daughter’s wedding, and everything was perfect! The venue and staff were absolutely wonderful—so nice, clean, and welcoming. The room was spacious, spotless, and very comfortable. A special thank-you to Carla, one of the housekeepers, who was so attentive and friendly throughout our stay. She truly went above and beyond to make sure we had everything we needed. I highly recommend this hotel for any special occasion or getaway!”

“I can only tell you that I loved this hotel. It is a hotel with few rooms and there are only 4 floors, but very cozy. I think of the few places I can say that everything was good. The attention, cleanliness, service and breakfast were very varied even though my check out was on Monday. As an informative note, I did not know that breakfast on Saturdays and Sundays was 7:00am/10:00am and that on weekdays it was 7/9:30am. And the reason was because the day before I had not gone down to breakfast and when we went down almost at 9:30 that's when I found out that information. But anyway we had a few minutes and it gave us time to enjoy breakfast. The employees are super attentive, especially a young woman named Rosa who, even though she was not the cleaning lady, asked for towels and toilet paper and I gladly took them to the room. So if you are ever in the State of Rochester, don't think twice and go to Holiday Inn Express.?Rooms: Very comfortable and spacious.”

“FANTASTIC hotel. Rooms are clean, modern, and well-serviced. They genuinely have some of the friendliest, most attentive desk staff that I’ve encountered in traveling the US.This hotel will be my new go-to in the Rochester area. It’s clearly well-managed, and that means it’s unlikely to slip. Keep doing what you’re doing- Rochester needs more spots like this!”

“Made the best of a bad situation at this Best Western location in Rochester. My mother booked the room on my behalf after I suddenly fled an abusive job, and the staff were incredibly kind and looked after me as a solo female traveler.

Rooms are equipped with deadlocks on the inside, beds were clean and bug-free, and the bathrooms were stocked with ample amounts of shampoo, conditioner, body wash, and lotion.

I spent two nights here while I recovered from overwork & prepared to fly home, and I was well taken care of. Shuttle came in the morning and transported me safely to the airport. Great value and good people behind the counter. A huge thanks to everyone who helped me on my way back to Texas.”

“Stayed this weekend for a wedding. Room was clean, staff very friendly. This is probably one of the best experiences I have had in Rochester. The restaurant staff was fantastic, Brittany was very friendly and everyone did a great job. I am looking forward to staying here again for future trips!”

“Had a malfunctioning air conditioner that made the room very hot when we were out at dinner, but when asked they were very prompt and professional with fixing it and getting the room to a desirable temperature”

“People here were solid. The rooms could use some investment. First room we walked into had a bathroom floor covered in water. Someone didn’t shut the shower off and it was dripping long enough to cause that. Front desk was great and got us a new room right away.
Second room was good, but the shower nozzle was a major inconvenience.
Rooms were very clean. Reminder that DT doesn’t do complimentary breakfast. People said the breakfast place was good inside though.
Again, just needs some investment in the parking lot and rooms.”

“The hotel service and staff were friendly and helpful. The room was a suite with a couch , the frig worked great ( keep everything very cold) the microwave was small but adequate. The hot water was plentiful. The bed was firm but comfortable enough. The rug was old and worn. The TV had plenty of channels. The only problem was the Toliet! It was elongated but had a small round seat !! Ridiculous it should have been replaced long ago ( see photo ) the top of the tank didn't sit correctly as the internal works were higher than the tank walls.
The parking was fine and there are electric charging stations there as well. The surrounding area has plenty of stores and restaurants for anyone's needs. The daily breakfast was good... juices , coffee /tea , some fruit , cereals, waffle maker and the hot foods served were sausage links or patties ( no bacon during my 9 day stay ) but scrambled eggs or omelets or flat round cooked ( like on a Mc muffin ) there was also small potatoes usually. Overall very satisfying. Decent gym and facilities.”

“The hotel is well located in the center of downtown. While the city has a limited amount of things worth walking to, the things that are were close to the hotel and made it easy to get to. The hotel itself was clearly renovated recently and the renovation did a good job with the rooms clean and in good condition. Only real critique is that there were no towel racks which seems like a weird design omission during a remodel. The hotel restaurant had good food and the employees were extremely nice. It's honestly a recommendation if you're looking for somewhere to eat going there is not a bad choice at all. Overall if I were to stay in Rochester again I would book this hotel again.Rooms: Rooms were recently remodeled and are in good and clean conditionWalkability: This hotel is centrally located in downtown making it walkable to different restaurants and suchFood & drinks: The food and drink of the hotel restaurant was very good no complaints at all and definitely would recommend”

“Clean, inexpensive and convenient to businesses and the ROC airport.

On-site amenities such as fitness center, breakfast and the bar restaurant make this my go to when in the ROC.”

“For the price and availability 5 stars.... a lot of changes and improvements have been made as well as room updates.... the management and staff are extremely polite and helpful... definitely recommend

Safety: Feel extremely safe at this location compared to many other name brand establishments”