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5:30AM - 1AM
737 Albany Shaker Rd, Loudonville
Car Rental
“A bad and frightening experience/an car accident/not my fault turned out to be much easier and better than I expected. My insurance company recommended Enterprise Rental Cars. (Funny because Hertz is directly across the street.) Mike S. and the other Enterprise employees made the entire situation so much easier and better. Great car, exceptional service, ease of transaction and return. Thanks.”
“looking for a Toyota, I would recommend talking to Kelly Pagano, he was very pleasant to deal with. He was not assertive, and I felt that he negotiated a very fair and competitive price. It’s the first time in a long time I walked away from a dealership feeling like I got an exceptional deal.”
7AM - 7PM
2116 Central Ave, Schenectady
Car Rental
“Kelly Pagano took care of me as I purchased my very first car. He is professional, well-informed, confident and caring. These things matter to a first-time buyer, at any age! Congratulations, LIA, on providing your customers with prime service through knowledgeable and patient sales people like Kelly!”
“I'm tired of National Car Rental jerking around there loyal customers that spend a lot of money to reach Excutive Elite status. It's seems lately they are do not honor the Excutive Elite terms and benefits!”
“My contact Drew was great; stayed in touch and very personable. Ease of pickup and drop-off at body shop was excellent. Car itself drove very well and was perfect for my needs. Thanks!”
“The 900 Central Ave. location usually has a good inventory of vehicles, and you can’t beat the team there. Staff members are friendly, professional, and efficient.”
“The car was exactly as stated. Great rate. I had an issue come up, had to call customer service to get reservation changed. The customer service rep was excellent.”
“I have been here a few times, one time I had a vehicle that was very smokey upon pick up when I called to let them know they told me to bring it back whenever I was ready for a an exchange, I have had a couple of free upgrades as well. The staff have always been friendly and professional.”
“I’ve used Alamo a lot and always had solid service, but this was even better at the Albany location. Got in later, went to garage and used National desk to start pickup. The worker there (didn’t catch his name) was awesome. Out of the full sized cars, so gave me a minivan at no cost. He was friendly and even knew the restrictions for going into Canada. Pickup and dropoff were easy.”
“Such a seamless transaction for a truck rental to tow. The truck was like new, super clean. The staff was so professional. Answered all of my questions. Walked me through common questions regarding towing. Explained all charges I would expect to see with no surprise charges afterward. Excellent rental agency.”
“Used them for insurance claim. They met us at collision center and we took rental car home. Once our car was repaired we dropped rental at collision center. Very convenient. .”
9:30AM - 6:30PM
525 East St, Rensselaer
Car Rental
“ALB Amtrak and Airport locations are convenient and the staff are phenomenal! The vehicles are very clean too. Hertz consistently claims its vehicles are clean and they are not, which is very frustrating.”
“Looked on line for rentals and Buget was the cheapest. Vehicle was clean and exactly what I wanted for this trip. Will definitely rent from Budget at Colonie Center Mall.”
“Extremely helpful staff. Car was clean and works great. I've been renting from them for over two weeks now. Great deal for thr rental and without any additional fees held on my card.”
“I really appreciate the help I received here, especially after I know I wasn't the most pleasant person due to everything I had going on and the confusion I had about the rental making me more of a mess.
Marcus was incredibly patient with supporting me while simultaneously managing multiple things at once, and doing it with genuine engagement with everyone. He went beyond in helping me out, and thanks to him I was able to make my trip in time with a car that I felt safe and comfortable in at an incredibly great price. I'll absolutely be back, and will easily recommend this Hertz rental location.
Thank you again Marcus, I really appreciate your help!!”
5:30AM - 12AM
Airport Terminal Rd, Albany
Car Rental
“Picking up a rental here was fair quick and easy. I was surprised how cheap it was to also get a rental for as long as I did. I'd recommend/come back here again if I needed another rental in the future.”
8AM - 5PM
364 Troy-Schenectady Rd, Latham
Car Rental
“The manager Roland is phenomenal. After struggling for a week to find time to make it to the location due to working during regular hours he offered to stay after hours for me one day so I could get there to get a rental so I can finally get my car to the body shop. Deff knows how to go above and beyond to help a single mom with a million things on her plate .”
6:30AM - 12AM
737 Albany Shaker Rd, Albany
Car Rental
“The entire rental process was very smooth. Especially the drop of process. Jamal at the albany international airport was extremely pleasant and provided clear instructions for an efficient drop off and prevented me from missing my flight. Very friendly and informative. Outstanding customer service.”
“Rent a car for one day and the experience from beginning to end is amazing. Before renting I was actually a little bit frustrated after I saw the rate. But all my previous experience with Avis are brilliant so I decided to give it a try. The whole process is smooth except that you do have to wait as it is always a lot of people. The car is very nice, they upgrade the car from full size to minivan (not SUV what is worth to mention) when no car available by the time I pick up my car with no extra cost.
Something worth mentioning is that after returning the car, I found that I forgot something in the car the next day. Went back here and it only took me 20 minutes to get things back from the vehicle. The booth staff are so kind to help me check with his manager and other co-workers about my stuff while they are super busy. Everyone, customer service, returning staff all of them are so helpful. Manager Joe, you really are a fantastic leader and your team is amazing.
I think since the company is so popular, so it is always busy.”
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“Their location is in the parking garage kiosk outside of the Albany Airport. Although there were 4 families ahead of us, we waited maybe 10-15 minutes until we could leave with a Kia Sportage. Car was clean, smelled nice, and ran nicely. Check-in and check-out went smoothly. All encounters with staff was pleasant.”