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“Want to say thank you to the young lady who took the time out today to assist me with turning in my phone and having to reprocess the order over again. She also took the time to explain to me what happened to the order and why she had to cancel out the order and redo it . She had the patience to assist and handle it unlike the other store i went to that i originally dealt with.
Ty NY.I will be returning to that store to handle all my phone meds needs .”
“Ronnie did an amazing job taking care of me today. He’s very knowledgeable and helpful. I would highly recommend someone visiting the store and have him take care of their needs.”
“Alex was incredibly helpful, professional, and patient throughout the entire process. He took the time to explain all the available options and helped me find the best plan for my needs without any pressure. His knowledge and excellent customer service made the experience smooth and enjoyable. If you’re visiting Verizon, I highly recommend asking for Alex. Thank you for the outstanding service!”
“Returned equipment here and the young man was helpful unlike any other employee all of whom were hard sell for more service and had invasive questions about my cancelation.”
“I was recently at this T-mobile location and for the amount of customers to staff ratio, Izzy was amazing at prioritizing time and making accommodations to make the best experience possible . She quickly helped me with my issue that I came in with and Emmanuel also was great. Very friendly , efficient and helpful, would recommend!”
“I had a great experience working with festus. He was professional, knowledgeable, and patient throughout the entire process. He answered all of my questions, explained my options clearly, and made sure I got the best plan for my needs. His excellent customer service made the experience quick and stress-free. I highly recommend him!”
“I cannot recommend this business highly enough. After another local shop didn’t even bother to try fixing my laptop, I brought it here. It was a race against time because my computer wasn't charging and was seconds away from dying completely.
Unlike the other place, he didn't give up. He was incredibly dogged and persistent, working incessantly right in front of me for over 30 minutes until the issue was solved. It is rare to find someone so honest, capable, and personable. He is a person of great integrity who truly deserves your business. If you want someone who actually cares about the result and won't overcharge you, go here. We need to support professionals like him!”
“Joey B, is the most customer centric employee of Optimum that I have dealt with in my experience with the company as a customer.He held door open at the store, and figured out all my customer needs in 5 seconds.He needs to be in senior management at Optimum.”
“Yesterday, my wife and I visited this store to explore our upgrade options, as we’d been using iPhone 13s for quite some time. Joel Pichardo greeted us warmly and took the time to walk us through all the available choices without any pressure.
We left with two new iPhone 17s and an iPad, and we couldn’t be happier with our decision. Not only are we now up to date with the latest technology, but our monthly bill is actually lower than before. On top of that, we also received Apple TV and Netflix at no additional cost.
A big thank you to Joel for his outstanding customer service and to the entire professional team at this location. They made the whole experience easy, informative, and enjoyable. Highly recommended!”
“Tatianna “Tati” by far has great customer service skills. She is calm, positive, professional, knowledgeable and gets things completed efficiently. Her manager was very helpful as well. Great team over there! Thanks guys!”
“Arline M aka Queen best ever she went above and beyond. Took care of my phone problem. Positive happy energy. The whole staff was on point. A hundred stars to them”
“On Friday I called Verizon wireless to transfer 1 number from 1 account to another the representative turned my phone off instead of. I was in tears bc not only did they shut my line off but 3 out of the 4 lines I use and none of my children were with me to get in contact with. A very patient and wonderful Verizon associate who is pretty new only been with the company 4 months called Verizon customer service on my behalf and over and hour later had my service restored I've had the number almost 25 years with Verizon. The whole team was empathetic and restored my faith in customer service Thank you .”
“I visited the Verizon store on N Central Ave in Hartsdale, NY to add a new line to my existing plan, and I had an outstanding experience thanks to Dionis. He was professional, knowledgeable, and incredibly helpful throughout the entire process.
Not only did he assist me with adding the new line, but he also reviewed my account and helped upgrade all of my existing lines while identifying promotions and discounts that I wasn’t even aware were available. As a result, I was able to take advantage of significant savings, which made me extremely happy.
If you need assistance with your Verizon mobile service, I highly recommend visiting the Verizon store in Hartsdale, NY and asking for Dionis. He provided exceptional customer service and made the entire experience easy and enjoyable. He was awesome!”
Open 24 hours
3 High Ridge Park, Stamford
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“Awesome service so far. I’ve been with Frontier for the last 30 months at two different homes and only have good things to say about the installation process, the quality of service and their customer services. Won’t even think of switching providers.”
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“Excellent customer service, Jen helped me and connected my phone to the $25 plan because I brought my own phone. Very satisfied with my service. I recommend them.”