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9:30AM - 6:30PM
525 East Street, Rensselaer
Car Rental
“Needed a vehicle last-minute and they accommodated me with no reservation. Prices were reasonable and competitive, and the staff was friendly and efficient. Great experience.”
“looking for a Toyota, I would recommend talking to Kelly Pagano, he was very pleasant to deal with. He was not assertive, and I felt that he negotiated a very fair and competitive price. It’s the first time in a long time I walked away from a dealership feeling like I got an exceptional deal.”
“The staff at this location are super friendly and attentive. Great customer service. This location is definitely one of my favorite in the area. I always recommend!!!”
7AM - 7PM
2116 Central Ave, Schenectady
Car Rental
“Kelly Pagano took care of me as I purchased my very first car. He is professional, well-informed, confident and caring. These things matter to a first-time buyer, at any age! Congratulations, LIA, on providing your customers with prime service through knowledgeable and patient sales people like Kelly!”
“The link in my email expired so I’m leaving my review here. On July 3rd I reserved a a car at the Colonie location through a third party app. When we arrived there we were informed they didn’t have any cars available. But Drew the assistant manager went out of his way to help us find another location. In the process of getting us set up at the Latham location her had a cancellation and got us in a vehicle hassle free. Our vehicle was in the shop and it wasn’t ready when we needed to bring the car back. So I called Drew and he extended our rental with no problems. We will contact Drew at the Colonie location before we go through a 3rd party app when we need to rent a car again. Thank you Drew for the outstanding customer service.”
“Enterprise is the best car rental agency! From the pick up to the return! This year we’ve rented from Punta Gorda Airport, FLL Airport, Naples FL airport pulling road and Albany NY! Each location was easy to work with and super friendly and efficient workers!”
“Pick up and drop off were exceptionally smooth, taking a total of 10 minutes or less. Everyone at enterprise was warm and welcoming and happy to get us exactly what we needed. Vehicle was great, no issues at all. We will definitely rent from them again!”
“Very pleasant sales associates at Troy NY OFFICE. Not sure of the young ladies name, but she was very professional and helpful. Definitely recommend. My last two rentals here have been about $200 cheaper than Hertz”
“I’ve used Alamo a lot and always had solid service, but this was even better at the Albany location. Got in later, went to garage and used National desk to start pickup. The worker there (didn’t catch his name) was awesome. Out of the full sized cars, so gave me a minivan at no cost. He was friendly and even knew the restrictions for going into Canada. Pickup and dropoff were easy.”
“Such a seamless transaction for a truck rental to tow. The truck was like new, super clean. The staff was so professional. Answered all of my questions. Walked me through common questions regarding towing. Explained all charges I would expect to see with no surprise charges afterward. Excellent rental agency.”
“I had an outstanding experience with Enterprise Rent-A-Car, and I want to give a special thank you to Joe for providing exceptional customer service. From the moment I arrived, Joe was professional, friendly, and genuinely committed to making sure everything went smoothly.
He took the time to answer all of my questions, made the rental process quick and stress-free, and went above and beyond to ensure I had exactly what I needed. It’s rare to find someone who truly cares about the customer experience, and Joe exceeded my expectations in every way.
Joe is the definition of a star employee. His professionalism, positive attitude, and dedication to his customers set him apart. Employees like Joe are the reason customers keep coming back, and he represents Enterprise in the best possible way. If anyone deserves recognition for their hard work and commitment, it’s Joe. He has certainly earned it, and I hope Enterprise recognizes what an incredible asset he is to the company. In my opinion, he deserves a raise for consistently delivering the kind of service that leaves a lasting impression.
Enterprise is fortunate to have an employee like Joe. He was a pleasure to work with, easy to talk to, and made the entire experience enjoyable. Because of his outstanding service, I will definitely be returning to Enterprise for my future rental needs and will gladly recommend this location to friends and family.”
“Looked on line for rentals and Buget was the cheapest. Vehicle was clean and exactly what I wanted for this trip. Will definitely rent from Budget at Colonie Center Mall.”
“Extremely helpful staff. Car was clean and works great. I've been renting from them for over two weeks now. Great deal for thr rental and without any additional fees held on my card.”
“I really appreciate the help I received here, especially after I know I wasn't the most pleasant person due to everything I had going on and the confusion I had about the rental making me more of a mess.
Marcus was incredibly patient with supporting me while simultaneously managing multiple things at once, and doing it with genuine engagement with everyone. He went beyond in helping me out, and thanks to him I was able to make my trip in time with a car that I felt safe and comfortable in at an incredibly great price. I'll absolutely be back, and will easily recommend this Hertz rental location.
Thank you again Marcus, I really appreciate your help!!”
5:30AM - 1AM
737 Albany Shaker Rd, Loudonville
Car Rental
“Their location is in the parking garage kiosk outside of the Albany Airport. Although there were 4 families ahead of us, we waited maybe 10-15 minutes until we could leave with a Kia Sportage. Car was clean, smelled nice, and ran nicely. Check-in and check-out went smoothly. All encounters with staff was pleasant.”
“Had a wonderful experience. The process was quick and easy, the staff were friendly, and the car was new, clean and comfortable. Would happily rent from them again!”
8AM - 5PM
364 Troy-Schenectady Rd, Latham
Car Rental
“The manager Roland is phenomenal. After struggling for a week to find time to make it to the location due to working during regular hours he offered to stay after hours for me one day so I could get there to get a rental so I can finally get my car to the body shop. Deff knows how to go above and beyond to help a single mom with a million things on her plate .”
6:30AM - 12AM
737 Albany Shaker Rd, Albany
Car Rental
“The entire rental process was very smooth. Especially the drop of process. Jamal at the albany international airport was extremely pleasant and provided clear instructions for an efficient drop off and prevented me from missing my flight. Very friendly and informative. Outstanding customer service.”
“Rent a car for one day and the experience from beginning to end is amazing. Before renting I was actually a little bit frustrated after I saw the rate. But all my previous experience with Avis are brilliant so I decided to give it a try. The whole process is smooth except that you do have to wait as it is always a lot of people. The car is very nice, they upgrade the car from full size to minivan (not SUV what is worth to mention) when no car available by the time I pick up my car with no extra cost.
Something worth mentioning is that after returning the car, I found that I forgot something in the car the next day. Went back here and it only took me 20 minutes to get things back from the vehicle. The booth staff are so kind to help me check with his manager and other co-workers about my stuff while they are super busy. Everyone, customer service, returning staff all of them are so helpful. Manager Joe, you really are a fantastic leader and your team is amazing.
I think since the company is so popular, so it is always busy.”
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“Been on hold on the phone for 3.5 hours to get confirmation on an after hours drop off since I couldn't find the key drop box.
Update: Despite no contact, the drop off was processed. Service was friendly, but this is a satellite location, so don't expect great communication.”