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9:30AM - 6:30PM
525 East St, Rensselaer
Car Rental
“A bad and frightening experience/an car accident/not my fault turned out to be much easier and better than I expected. My insurance company recommended Enterprise Rental Cars. (Funny because Hertz is directly across the street.) Mike S. and the other Enterprise employees made the entire situation so much easier and better. Great car, exceptional service, ease of transaction and return. Thanks.”
“looking for a Toyota, I would recommend talking to Kelly Pagano, he was very pleasant to deal with. He was not assertive, and I felt that he negotiated a very fair and competitive price. It’s the first time in a long time I walked away from a dealership feeling like I got an exceptional deal.”
7AM - 7PM
2116 Central Ave, Schenectady
Car Rental
“Kelly Pagano took care of me as I purchased my very first car. He is professional, well-informed, confident and caring. These things matter to a first-time buyer, at any age! Congratulations, LIA, on providing your customers with prime service through knowledgeable and patient sales people like Kelly!”
“I'm tired of National Car Rental jerking around there loyal customers that spend a lot of money to reach Excutive Elite status. It's seems lately they are do not honor the Excutive Elite terms and benefits!”
“My contact Drew was great; stayed in touch and very personable. Ease of pickup and drop-off at body shop was excellent. Car itself drove very well and was perfect for my needs. Thanks!”
“The 900 Central Ave. location usually has a good inventory of vehicles, and you can’t beat the team there. Staff members are friendly, professional, and efficient.”
“The car was exactly as stated. Great rate. I had an issue come up, had to call customer service to get reservation changed. The customer service rep was excellent.”
“I have been here a few times, one time I had a vehicle that was very smokey upon pick up when I called to let them know they told me to bring it back whenever I was ready for a an exchange, I have had a couple of free upgrades as well. The staff have always been friendly and professional.”
“Rented from Alamo in the Albany, NY airport. Very easy process and super sweet people working there! Very helpful with everything. Car smelled good and had plenty of room. Highly recommend!”
“Such a seamless transaction for a truck rental to tow. The truck was like new, super clean. The staff was so professional. Answered all of my questions. Walked me through common questions regarding towing. Explained all charges I would expect to see with no surprise charges afterward. Excellent rental agency.”
“Used them for insurance claim. They met us at collision center and we took rental car home. Once our car was repaired we dropped rental at collision center. Very convenient. .”
“Looked on line for rentals and Buget was the cheapest. Vehicle was clean and exactly what I wanted for this trip. Will definitely rent from Budget at Colonie Center Mall.”
“Extremely helpful staff. Car was clean and works great. I've been renting from them for over two weeks now. Great deal for thr rental and without any additional fees held on my card.”
“Great service! Fair pricing in comparison to other companies in the industry. Just really overall smooth process from start to finish. This was my first time using them.”
8AM - 5PM
364 Troy-Schenectady Rd, Latham
Car Rental
“The manager Roland is phenomenal. After struggling for a week to find time to make it to the location due to working during regular hours he offered to stay after hours for me one day so I could get there to get a rental so I can finally get my car to the body shop. Deff knows how to go above and beyond to help a single mom with a million things on her plate .”
“No issues with picking up the rental or the rental itself. When I dropped off the car the total was noticeably higher than the estimate. Turns out I was just past the late return cut off and was charged an extra half day and a fee. The employee referred me to the manager who did me a favor and took the extra charges off. Good people.”
5:30AM - 12AM
Airport Terminal Rd, Albany
Car Rental
“Picking up a rental here was fair quick and easy. I was surprised how cheap it was to also get a rental for as long as I did. I'd recommend/come back here again if I needed another rental in the future.”
5:30AM - 1AM
737 Albany Shaker Rd, Albany
Car Rental
“Fast, easy, painless. Booked ahead on app, when our plane arrived, we got checked in and were on our way in time at all. Car was ready to go with no issues. Will rent from Hertz Car Rental - Albany again.”
“Rent a car for one day and the experience from beginning to end is amazing. Before renting I was actually a little bit frustrated after I saw the rate. But all my previous experience with Avis are brilliant so I decided to give it a try. The whole process is smooth except that you do have to wait as it is always a lot of people. The car is very nice, they upgrade the car from full size to minivan (not SUV what is worth to mention) when no car available by the time I pick up my car with no extra cost.
Something worth mentioning is that after returning the car, I found that I forgot something in the car the next day. Went back here and it only took me 20 minutes to get things back from the vehicle. The booth staff are so kind to help me check with his manager and other co-workers about my stuff while they are super busy. Everyone, customer service, returning staff all of them are so helpful. Manager Joe, you really are a fantastic leader and your team is amazing.
I think since the company is so popular, so it is always busy.”
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“ALB Amtrak and Airport locations are convenient and the staff are phenomenal! The vehicles are very clean too. Hertz consistently claims its vehicles are clean and they are not, which is very frustrating.”