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“I have brought my family's computers here for over a decade. Every single experience has been 5 stars. I trust they are finding the most economical and effective fix for each computer issue we have had. They complete the work quickly. Just last Friday my 2013 MacBook Pro needed a new battery to hold on a bit longer and they found a reasonably priced replacement of the battery within a day and discovered that had expanded inside my case! They replaced the defective battery in two hours which was very helpful in my circumstances! Highly recommend!”
10AM - 7PM
601 W Rosemary St #105, Chapel Hill
Mobile Phones
“After I turned off, my phone screen turned out black, and it did not restart again. However, I am so glad that TCP service was repaired and Finally I got my phone back again. I have many thanks for their friendly and good service toward customer.”
“I couldn't have asked for better service! Fixed the broken screen on my Galaxy S22 Ultra. He was extremely personable, communicative, and efficient. Top-notch service for a great price. I HIGHLY recommend them.”
8:30AM - 8:30PM
201 S Estes Dr Ste 400b, Chapel Hill
Mobile Phones
“Andrew made the experience of upgrading phones and purchasing accessories a most delightful and enjoyable experience. His knowledge, expertise and customer oriented attitude is noteworthy!”
“Went in twice needing help with different things in my account and Alan and Victor solved everything without further issues. Thank you for a greay customer service!”
“The young lady who provided service to me at the AT&T store across from Southpoint did an excellent job for me. I got there early, just after store opened, and Deja was very attentive and gave me information that I needed to finalize my new phone selection. She started the lengthy transfer of phone data, with instructions to finish it, to minimize me wasting time in store. Product selection and accesorios for new devices are great. I suppose customers appear in waves, so I'll end by saying that this store definitely seems to need two people in store at all times, especially when there is heavy demand for upgrades, such as when local colleges return to session.”
“I had been a happy Cricket customer until ATT merger, when ATT destroyed 5 years worth of my info ( before tech routinely put everything on "the cloud". BUT Cricket kept its outstanding service, separate from ATT, and connectivity got even better (thanks to Matt which I hate but no longer has any hand in my actual phone and Cricket service). I had a first time bad ever experience at a different location (which is currently under reconfiguration).I am retired from 40 years career with a graduate degree and work that totally involved interaction with physicians, attorneys, community service planners, etc. In her area of expertise, Jailin Lisbeth is one of the most unknowledgeable professionals I have ever encountered. Her guidance as to what plan and phone would be best for my needs, combined with Cricket's continued technical excellence has me happier than I've ever been. I endured a miserable year battling with my Google Fi service, provided free by my son by adding me to his business account. Perhaps it's great for a million dollar assets company staffed by computer geniuses who trouble shoot the Google Fi horrors as easy as breathing. I prefer having few or NO TROUBLES TO SHOOT! Google Fi does whatever it wants, even when you're in the middle of an action and haven't hit any keys you haven't before. And you're left disabled to finish your task. My phone reception was so bad, if my calls weren't dropped the callers voice sounded like banjo picking, incomprehensible. Now I can go about my responsibilities free of rage meltdowns 3x/day.”
“Had an unexpected internet outage in my area for two days. The Representatives at the Eastgate Fordham store and the Telephone Reps got to the root of the problem...which was an AT&T Tower problem.”
9:30AM - 8PM
3437 Hillsborough Rd #120, Durham
Mobile Phones
“World class customer service from a wonderful bi-lingual gentleman who single handedly managed a store full of patrons with kindness, humor, and a grace that was a joy to witness on the day that I went to ask some questions about my screen protectors.
Good job Sir, well done”
“Adam H was so patient and helpful. I'm old and don't understand anything and he helped me out with respect. He was very friendly and had just the right amount of humor. Great work!”
“Salesperson in this store was very professional and kind. I wanted to get a new SIM card, but my phone was too old. Even though the store did not have the SIM card in stock, the salesperson identified a very good in store only promotion, and took a picture of the computer screen about the promotion so that I can show that in another store. I had a very bad experience with another Boost Mobile retail store on N. Buchanan Blvd. So, I'd stick to this store for my future in-store purchases.”
“Demauria and andrelle was wonderful great customer service and very pleasant happy to be a customer they deserve a raise they are super stars ⭐️ ⭐️⭐️⭐️⭐️”
“So there was some confusion about my payment as a new customer. So for that I'd like to apologize. Staff was very friendly on the day I opened the account and was very informative when I was trying to figure out my bill. For that I am thankful and very happy to be part of the Metro PCS family.”
“Krystal was very patient while I went through the process of upgrading my Google phone. I don't have a lot of tech skill but she was friendly and helpful and made sure I was all set before walking out the door. Wish every customer service interaction was this pleasant.”
“Patrick the store seller was really nice. Looks like he was in training but either so, he did the best to explain the process to change my cell. About the manger (I guess she was) I have not the same opinion, she was over Patrick REALLY rude with him. To teach someone you have to be kind. Patrick was very nervous and she didn’t help.”
“This review is for curbside pickup only. I actually avoid coming to Walmart because I just don't like it. I might come to Walmart like once a year, if even that often lol. But Walmart does carry certain items that I can't find anywhere else.I checked in on the app to let them know I was on the way. I arrived at 2:10pm and entered my parking info on the app. By the way, the pickup spots are all the way to the left of the store beside the garden area. They had my order out in 2 minutes so I was very impressed with their speed, especially with it being the day before Christmas Eve.I may have to start doing more pickup orders now!”
“It is my moral imperative to pause and render my utmost sincere gratitude and appreciation to Andres and Anthony for exceeding the extra mile. Both staff members were extremely knowledgeable, professional, cordial and efficient while resolving a complex return issue. Anthony and Andres willingly accommodated my sister and I contrary to the Chapel Hill/Fordham location which were less accommodating. A++++”
“Today was my first experience at an Apple Store since I live approximately 2 hours away from one in either direction, my goal was to get an iPhone 17 promax and that’s exactly what I accomplished today with the help of Mario! Mario is a super great guy and was an extreme help. He answered all of my questions and even made several good recommendations. I’ve never had a salesperson to be such a great help. He definitely knows customer service and I greatly appreciate him and the Southpoint location!”
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“(Translated by Google) Whenever I come, Samuel attends to me. Very good worker I recommend it to everyone(Original)Siempre q vengo me atiende Samuel. Muy buen trabajador se lo recomiendo a todos”