{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“The store manager Ree was unbelievably helpful. She was amazing and was able to help multiple customers thoroughly at the same time. The other employees were great as well and it was a great, easy experience.”
“Josh was the manager on duty. He walked me through finding the best phone that suits my needs. He was very professional and kind and I appreciate everything that he did. T-Mobile is amazing
.”
“Wonderful experience with this company. My new antenna gets channels crystal clear. The owner is the one that does the installation and he is very professional and pleasant.”
“Bryce was super helpful in getting me set up with a phone upgrade. He was able to do in 20 minutes what 3 phone calls, 2 online chats, and a different Spectrum store couldnt do in 2 hours. Thanks Bryce!”
“Premier Barter Exchange is an absolutely fantastic company that deserves all the praise in the world! I cannot express enough how much I appreciate their incredible services that have made my life so much easier. From travel to home services, they have everything you could possibly need.”
“Last month I came to the establishment so i can switch Internet providers and also to purchase a mobile phone for personal uses. Very astounded by the awesome customer service I received and the managers were so kind including the assistant manager of the store location, she definitely walked me through the benefits of having T-Mobile service and then some. I'm satisfied with both my Internet/phone service and would definitely recommend anyone to T-Mobile for phone,tablet, Internet although with other accessories”
“I had a wonderful experience at this location. The reps all really enjoy being around each other which is important as a guest. My phone was acting up and I was eligible for an upgrade. Bre was my rep and I didn’t feel pressured into getting anything I didn’t want and the process was not hard at all. They were very patient and knowledgeable with my situation and stayed attentive to me the entire time I was there and I was there for 3 hours! Ask for Bre, she’s the best!”
“The workers in there, when I visited today, were really friendly and upbeat, in particular, the woman whose name I’m afraid I can’t spell at this moment. She helped me quickly with getting my phone upgraded to an IPhone 17 Pro Max. She kept checking in on me to make sure the iCloud was downloading correctly. Unfortunately, at no fault of theirs, I had to finish my iCloud transfer at home due to having perishable food in the car, which was fine since the SIM card had already transferred over.”
“Ordered online thru T-Life. Been with them for over 10 years. No longer an up and comer but a legitimate top flight cellular service. We love our t-mobile wireless internet. It is awesome.”
“I had such a great experience at the T-Mobile store thanks to Stephen and Paris. From the moment I walked in, they provided truly stellar customer service. They were both incredibly friendly, patient, and knowledgeable, taking the time to answer all of my questions and make sure everything was set up perfectly.
What really stood out was how attentive and professional they were throughout the entire process. It’s clear they genuinely care about helping customers and making sure you leave satisfied. Stephen and Paris made what could have been a stressful phone visit quick, easy, and actually enjoyable.
If you visit this store, you’re in great hands with Stephen and Paris. Their excellent service is a perfect example of what great customer care should look like. Thank you both for going above and beyond!”
“I had a very good experience with Dev. He was the assistant store manager, and we had significant challenges to converting my AT&T account, but he stuck with it and eventually we were able to get the job done. I admired his work ethic and his interaction with other customers and staff as well as with me.”
“Excellent communication from Miguel and he did an excellent job hanging paintings and pictures for us. I will definitely be using his service again.Thank you Miguel!”
“Kiera helped me out with 4 things that turned out to be not a huge deal but it was to me! She was kind, patient, and very personable! I will ask for her each time!!”
“Jaslyn was AMAZING 5Stars isn’t enough to describe my experience. This store did not have what I needed…. But Jaslyn to the rescue.
She sat me down and looked in two different states giving me multiple alternatives to handle my issue!
Again, Great experience!!”
“My guy Steve Paris hooked me up with my brand new Iphone 16 pro today and did an exceptional job assisting me and making sure that I was comfortable with my visit. He was very attentive and professional. Him and his coworkers were very nice and helpful!”
8:30AM - 5PM
332 Lillington Ave, Charlotte
Internet Service Providers
“I was referred to Dr. Nami by a well regarded immunologist. When I contacted the office, I was scheduled promptly. I have a very unusual set of issues that has stumped doctors for years. He was open-minded, curious, and thorough. He uses a better-than-average lab and had a lab staffer on site, an important distinction. He did a thorough set of labs and reviewed them with me. He recommended supplements (not solely), an approach that has been effective. Two important notes: he was candid about the results and he said "Treat the patient, not the number." That last one is really unusual in my experience. The office management is not as good as it should be and the office itself is modest. I appreciate that he treats a wide range of the community and speaks multiple languages.”
“We recently moved from Texas to North Carolina. In Texas and many other states, customers are not required to wait in lines like this. The usual wait time there is about 2–3 minutes.
My name was displayed on the screen for two hours(move from 17 to 12) and I was still waiting. When I came back after three hours, my name had disappeared.
Next time, we plan to bring a lunch box and a laptop so we can work inside the store while waiting. Spectrum should consider opening a café or even a small restaurant inside this location, so customers can at least eat and relax while waiting to see a service representative.
This is actually a good place to hang out with friends for three hours without anyone noticing because it is always crowded, and no employees seem to check on waiting customers.
The next day, Just come at 9:45 am
Wait for 15 minutes
Then get into the store and get the service right away.
Hint : come in the early morning. You will get serve fast.
Jame helped me to get thing through so fast.”
“Excellent Experience at Verizon thanks to John and Sean! Both were incredibly knowledgeable, patient, and genuinely helpful from start to finish. They took the time to explain all my options clearly, answered every question I had, and made sure I left with exactly what I needed! Their customer service was top-notch, friendly, and professional. If you’re looking for great service at Verizon, definitely ask for John and/or Sean! Thanks again, you both are Rockstars!”
“I came into the store and my phone was broken so I was already overwhelmed and stressed but all of that stopped as soon as I walked into the store Brittany greeted me with a smile and assured me that everything would be okay and she was right within 20 minutes she had me in a new phone and she was able to recover all my data if you’re coming to this location Brittany is who you want to see she is great and really cares”
“We purchased new iPhones today and Evan was remarkable! He made sure that the plan that we selected was what we wanted and needed. He is competent, professional and truly understands excellent customer service! Well done Evan!”
“The folks at this location have always been helpful. I had the hardest time with transferring my mother’s phone from T-Mobile and the staff were patient and compassionate to my situation. Thank you for always providing the best customer service!”
“I would like to give esly a shout out I hope I spelled her name correctly but she gave good customer service and made sure my mom got what she needed out the door Thank you.”
“KEENON VINSON IS A STAR!!! absolute MVP of T-Mobile!! My husband and I switched service from AT&T and he was so helpful in getting us 2 new phones!! So nice, personable & made it a great experience!! Thanks for your expertise, Keenon!!!”
“I just got the new redmagic 11 pro after needing to transfer to it from an iPhone. I had everything set up from the transfer besides a new service plan. I spent WEEKS trying to find a provider that was compatible. Verizon, At@T, cricket, none of them worked. Finally I walk in to this T-Mobile, and this really nice guy( his name mightve been Carlos or Marcus I can't remember sorry) help me set up the new phone. The entire setup process took about 30 minutes or more, and yet he stayed helpful and respectful the whole time. And after it all went through, I finally had my new plan on my new phone, the thing I've been looking for for WEEKS now. Thank you to whoever that employee was and also his manager for making the visit worth it.”
“Susan was incredible! She treated me and my wife very well, I was surprised that she spoke Spanish too, what a talented girl! I loved coming here and I will definitely come back, they gave me a free phone too, very grateful to be a Verizon customer. :)”
“I had to cancel due to unexpected circumstances and when I called- this evening-I spoke with Nadia. The BEST customer service I’ve had on the phone in a long time. I appreciate her patience and letting me know about all the details if I decide to get internet again. This is the type of service anyone would be thrilled to deal with. Especially while having to cancel a plan. I’m sure I will be back with spectrum when the time is right! Thank you for being awesome Nadia!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I would like to share my amazing experience that Oskar provided me while transferring my phone to Spectrum. He made the transfer easy and seamless. Thank you Oskar for everything!”