Cell Phone Stores in Concord, NC

19 locations found near Concord

“Jamie Scott was so helpful with ordering my new iPhone. Due to my crazy work hours I didn’t want my phone shipped to my home and he helped me order my new iPhone which would be shipped to their store! Thank you so much it was so refreshing having someone actually help me after having a negative experience at another store!!!”

4.7 Superb206 Reviews

“Alvin and the rest of the team here were very helpful and easy to work with. We were able to upgrade our phone, transfer and complete the process without any issues. He also applied the screen protectors on the screens. Appreciate this location and will definitely be returning.Thanks Alvin!”

4.7 Superb113 Reviews

“My family and I have the pleasure of working with JT in the store and he was amazing. I was leary about doing this as I pulled 2 of my phones off Verizon last year due to getting no help or answers ever. I am so glad my son talked me into trying again I would tell anyone thinking of switching to work with JT as his knowledge, follow through, personality and everything are nothing short of amazing! You have an absolute winner in him!”

4.6 Superb197 Reviews

“Had some trouble completing an online order and needed to add a line and get phone same day. Omar was super helpful, patient, and funny! Killer smile and awesome person! Thank you for making this possible and saving me the migraine! Thank Omar !”

4.4 Superb255 Reviews

“Tristan and Cole were fantastic! Knowledgable, professional, and courteous employees. This was by far the best experience we’ve ever had when getting new phones. Highly recommend.”

4.4 Superb87 Reviews

“All I can say is IMPECCABLE service!! They diagnosed my phone issue accurately, honestly and extremely reasonably priced. I was told exactly when my phone would be ready for pick up and it was ready within a few days!! I'm totally satisfied and appreciate the amazing customer service and work that was done on my phone. These guys are the real deal and they were so very nice!! I highly recommend them and any future problems I'll definitely be back!!!”

4.1 Good163 Reviews

“I'm writing to commend the friendly and outstanding service that was recently provided by Drew and his T-mobile team at the 6048 Bayfield Parkway in Concord North Carolina.
Drew is the store manager and has many years of experience— and it shows. Drew and his coworkers operate as a team. They are all friendly effective and efficient in how they interact with customers. Drew has trained his team members very well.
Davina and all of the team members collaborate well and work to satisfy all customers and make everyone feel comfortable.
My wife and I are happy to be part of the T-mobile family. We highly recommend T-mobile, Drew and his Team.”

4 Good113 Reviews

“Went to other concord location. they weren't able to help came straight to this location and Ariana helped me out with no issues I really appreciate with her taking her time will come back to the location definitely recommend this store. Love her attitude and her ethics and her patience sweet girl she deserves a raise don't lose her cricket.”

4.2 Good54 Reviews

“I had really bad service in previous carrier and my phone wasn't working properly. I stopped by to see what deals they have and they rep was able to give me a really good deal when I switched”

4.2 Good50 Reviews

“Wan is top-notch!! He was very patient, very professional and has great customer service skills!! We will not go to any other Boost store because of Wan and his knowledge of cell phones and their issues AND Mostly because he knows how to interact with his customers on a personal AND professional level!! Wan is in my opinion a very valuable asset to the Boost family!”

4.4 Superb28 Reviews

“The staff at this Cricket store are extremely helpful, friendly, and professional. They always provide great customer service, offer excellent deals on phones and plans, and make sure you feel welcomed and at ease during your visit. It's always a pleasant experience coming here.”

4.5 Superb42 Reviews

“Went to Verizon regarding an issue with my voicemail not alerting me of phone call messages. Tech Specialist, Greg, listened attentively and began troubleshooting the issue. I learned that my VPN needed to be "off" for phone and voicemail. Greg tested the voicemail, but it still was not working properly. He called Verizon tech support, and we learned that approximately one year ago, someone had "call forwarded" my number to a number I did not recognize (wondering if/how my phone was hijacked). Verizon was not able to see who my voicemails were going to, only a local phone number. Verizon was able to confirm that the forwarding number was not a Verizon number. We were told to call *73 which "unforwarded" my voicemail. Greg, thank you for your diligence, patience, and expert assistance to resolve the issue.”

4.2 Good8 Reviews

“The lady couldn't help me because the system was down but she was so much more respectful compared to the other boost mobile in kannapolis near family dollar. I paid my bill through the app and I have a receipt from my bank and a text from boost but they are still saying I didn't pay my bill and will not turn my phone back on. I don't know what else to do to get my money back. I someone knows please help me.”

3.7 Good65 Reviews

“I came in late one evening needing a new phone and watch. Jazzy, Anna, and Kim got me squared away within 30 minutes and were also extremely kind/patient during the process. Ask for them if you ever go to this location, thanks guys!”

3.4 Good100 Reviews

“It is a good place to buy cell phones at a good price, but the signal is terrible. It has been almost two years old and the signal quality is too slow.
The payment for the service is increasing every time and the service is increasingly decadent.”

3 Average34 Reviews

“Awesome experience! Went in to switch from another carrier and Amber was FABULOUS. She made the whole experience simple and easy. She deserves a 10 if I could have selected that.”

3.3 Good85 Reviews

“I went to the T Mobile inside the mall, needing help with my device. I was greeted by Michelle Burke who was friendly, helpful and troubleshooted my problems quickly and efficiently. I would highly recommend her for your phone needs!”

2.5 Average34 Reviews

“We tried to use the online system to help activate another phone and just couldn't get anything done. so, we made the decision go to the store by Concord Mills and it was the best decision we made. but gentleman that helped us was very professional, patient, and he made sure everything worked perfectly before we left. Verizon, you need more people like this helping customers.”

3 Average186 Reviews