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“Wendy and Jeanine are the best! I opened a business account after much review. Wendy greeted me and shared all the bank had to offer. She was professional, thorough, and kind. Jeanine opened the account for me and displayed the same attributes. I chose this location based on other reviews. However, experiencing the process on my own helped me to appreciate the bank’s consistency in customer service.”
“They are great, their on top of everything if someone else hacks your account and stops everything before they can do real damage. They are very nice and always there to help. I'm very happy with all their services.”
“Fantastic experience with Renee Hayes at the Fuquay Varina branch of Fidelity Bank! Renee was friendly, proactive and very efficient in helping us open a new account. Can’t recommend her highly enough!”
“Fantastic service. The branch manager greeted me at the door, and helped me replace my expired debit card by printing one right there in the branch. Everyone at this branch is super-professional and friendly.”
“I am not a customer there anymore, although I used them when probating an estate. I found someone's First Citizen chip card,so I dropped the physical card at the bank.”
“Olivia is an excellent teller. Kind and patient and precise. She made my experience a pleasant one today. I am happy to have stopped at this branch today and was pleasantly surprised by the excellent customer service not only I received but I observed her giving to other customers while she was handling my transaction. Multitasking at its best! Keep up the good work Olivia”
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“Visiting Fuquay-Varina branch to open my new accounts with Ms. Kathy has been a true pleasure. It was swift and very informative. Other branch employees were also helpful with any troubleshooting issues I may have had setting up mobile banking. Even after assisting me with mobile banking issues Ms. Zoi called me to make sure I was all set and if I had any other concerns. What a great start to relocating to North Carolina. Thank you 🙏🏾.”