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“Returning Amazon packages here is always a breeze and when I needed to print a return label they quickly answered my question of how much it would be on the phone. FedEx transfered me and then gave me a long spiel on creating an account to print one piece of paper ??♀️. I will be sticking to UPS no questions asked they are so much better.”
“I will literally drive out of my way just to go to the Afton Ridge UPS Store, because of what a great job they do. Every time I go there, they are always friendly, knowledgeable, and helpful. I go there for all of my printing and shipping needs.”
“This review is long overdue! The whole team is amazing! They did a great job with my business cards and other promotional items. I've also referred my clients to them, always with great results. Shout out to Kathy, thanks for all your help! Jorge is awesome and really takes care of clients making sure everything goes smooth. Again, thanks, Jorge, Kathy and the team!”
“The individual that helped with my returns was beyond helpful and so kind. I had a lot of items and he showed to signs of frustrations and went above and beyond. Great experience! I always enjoy visiting this store for my shipping needs because they are so well-run and pleasant.”
“Great place for ALL mail and package needs. If you need to ship UPS, FEDEX, USPS, etc they can do them all. Plus the staff there has always been very friendly and helpful.”
“I had a wonderful experience with Tony today at The photo outfitters he was very helpful and knew his stuff and helped me set up a locket properly definitely go here for your needs”
“Zain and Sarah always does any amazing job helping every week. When I first got into e-commerce I really had no idea what I was doing shipping wise. These guys didnt have to but they took the time to explain everything to me. There super quick and always friendly. FedEx is closer to my house but I drive the extra few minutes just because I know they always have my back and have fun conversations. Thanks guys!”
“The store clerk called me to confirm the shipping label. I sent my elder aunt to drop off and it came with two different labels. The store clerk found my number to confirm the correct one. I was then able to still get my work equipment sent off at a timely manner.”
“The most important part of this type of business is service. The store gives great service. I walked to their door many times and I've never walked out unsatisfied with the way I was treated.”
“M&Ps provides next-level customer service! We use them every year for our swim team's shirts and we're always left satisfied. They consistently go the extra mile to ensure we're well taken care of and this year even stayed late one night to get our order completed ahead of schedule!”
“I had to send some better documents last minute and I ended up coming here about 12 minutes before they close at 8 PM a gentleman by the name of Taurean helped me out very professional and attentive from Jorge Laguna kudos”
“I've used this store quite a bit for numerous reasons in the last few years. Shipping, notarization and copies. I have always been treated with the utmost respect and professionalism. I would recommend these folks to anybody who needed any of those services done.”
“Why this FedEx Office has 3.2 stars is a mystery to me. I've been using them for an annual conference since 2023 and they've always done a wonderful job on the banners, posters and marketing materials I've sent them. If I need a custom order, no problem, they take care of it. Today, I couldn't find a lost receipt from a month ago, and with a little information from me, Lisa was able to find the receipt and email it to me. Everyone I've ever interacted with at this location has been kind, helpful and professional.”
“Emily was so kind to every person who came in during my customer care experience. What an amazing way to start everyone’s day! Thank you, Emily!????”
“The lady knew exactly what I came in for and pointed me in the direction I needed to go to drop off my package so it was quick and easy! I really appreciate that!”
Open 24 hours
8538 N Tryon St, Charlotte
Printing Services
“I've come to this FedEx numerous times and the staff is always professional and knows exactly what I need. My newest visit involved Ana. She was very sweet and walked me through how to use the printer for my copies. Very sweet. When I need FedEx I always come to this location. The guys in there are great as well.”
“Shaia (spelling) was the only one in the store when someone was on lunch. She was a Rockstar. There were 8 in line and she just handled it with grace. It was clear she's great at her job and she showed everyone in there that she cared about our time!”
“I arrived at the store around 7pm; the line was to the front door. Both clerks were very fast taking care of customers. The lady handling my package was polite, knowledgable and thorough.”
“I see UPS STORE INC as a very organized and responsible institution which delivers its promise in terms of their core objectives, delivering citizens wide range of items safely and upon the agreed time, and at times even before the actual time.”
“Had a great experience today and great customer service from Anthony ☺️ He was very kind, patient, and helped me find exactly what I needed after I was pacing the aisle a few times haha!”
“Super helpful! Amazon didn’t notify me that a package required a signature so they left a note with here the package would be. Came by later that evening to pick it up and they were super helpful through it all. Strongly recommend if you need to drop off a package as well.”
“I visited FedEx yesterday in an attempt to intercept a package that was moments away from being delivered to an address I haven't lived at in years. I had ordered a Kate Spade bag, and somewhere between checkout and confirmation, their website decided to take a creative approach to my shipping address. Customer service wasn't able to update it, and neither FedEx chat nor phone support could assist due to the way the package was shipped.
With the clock ticking and my bag already out for delivery, I ended up in a small room at the FedEx hub, borderline panicking but still hopeful. I picked up the phone and explained my situation to Alan, who within minutes-became the hero of this entire story. After asking a few questions, he reached out to the route manager and somehow worked enough magic to have the driver notified to return my package to the station after finishing his route.
Alan explained how busy the drivers were and let me know when I could come back to pick it up. I returned today, and the moment I picked up the receiver, he remembered me immediately. My package had arrived safely, and after verifying my ID, Alan told me to hold tight while he brought it to me. And then, like the legend he is, he rolled up on a golf cart-package in hand, professionalism on full display.
Alan, thank you sincerely for your exceptional service, your patience, and the care vou showed on both davs. I was so excited I almost gave you a big hug, but I decided to keep it classy and professional.
As most other reviews show, FedEx and I haven't always had the smoothest history. But after years of working with customers myself, I've learned you truly get more bees with honey! Some of us could stand to remember that.
Thank you to Alan and to all the FedEx drivers who work incredibly hard day in and day out. You are appreciated more than you know.”
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“Amanda and Chris were fantastic to work with! They were able to quickly provide us proofs and were very understanding of any small changes. Not only did they make the process smooth and stress free, you can tell they truly care about building relationships with their customers. Our order was completed promptly and the quality is excellent. I would highly recommend them.”