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“Go see Lex! She is AMAZING ?
So knowledgeable, patient, and kind. I've been to numerous stores and she is the best AT&T employee I have ever had the pleasure of working with!! We almost left this company and without knowing, her customer service skills is the reason we didn't take our business elsewhere.”
10AM - 6:30PM
1720 Windsor Square Dr, Matthews
Mobile Phones
“I came in sad that my phone was not working but left with a smile! Thank you for great customer service and being to fix my phone like new! I even left with a privacy screen protector!”
“I purchased a new computer from Krystal in Geek Squad she was amazing, very helpful, very informational and was able to answer all my questions...
I also spoke with Rick on the phones he was very nice and informational as well. Eveyone was very friendly and welcoming.”
“Super quick, friendly, and knowledgeable support today. I’ve never had an interaction at any phone store so smooth or conversation over the phone with a T-Mobile rep as quickly helpful as the support I got today.”
“I just left this Verizon store and had to share my experience. I came in around 6:30 PM on a Saturday, right before closing, just to drop off a replacement phone—not to make a purchase. Despite that, I received absolutely top-notch service.
Anthony greeted me with a smile and provided excellent customer service from start to finish. He was friendly, professional, and made the process quick and easy, even though I came in last minute.
Gabe was also very helpful and made sure I was being taken care of, which I really appreciated.
It really meant a lot to be treated with such care and respect, especially when I wasn’t buying anything. That kind of service deserves recognition.
When it’s time for me to replace my phone, I will definitely be coming back to this location.
Thank you, Anthony and Gabe, for going above and beyond!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I cannot say enough good things about Smart Phone City and especially Donnie! He is always beyond helpful and truly goes above and beyond every time I come in. I’ve been getting my phones repaired here for years because the service is consistently reliable, the pricing is great, and everyone who works here is friendly, professional, and genuinely cares about their customers. On my last visit, Donnie even gave my little one a small flip phone they had, which absolutely made my little one’s day. It’s thoughtful gestures like that and the consistent quality of work that keeps me coming back. If you need your phone fixed, Smart Phone City is the place to go. Donnie and the entire team are the best!”