Cell Phone Stores in Matthews, NC

6 locations found near Matthews

“I cannot say enough good things about Smart Phone City and especially Donnie! He is always beyond helpful and truly goes above and beyond every time I come in. I’ve been getting my phones repaired here for years because the service is consistently reliable, the pricing is great, and everyone who works here is friendly, professional, and genuinely cares about their customers. On my last visit, Donnie even gave my little one a small flip phone they had, which absolutely made my little one’s day. It’s thoughtful gestures like that and the consistent quality of work that keeps me coming back. If you need your phone fixed, Smart Phone City is the place to go. Donnie and the entire team are the best!”

4.7 Superb136 Reviews

“went in yesterday to upgrade my phone - rafael was amazing: fast, friendly, patient, and helpful. easiest upgrade ever!! will definitely be back for all my at&t needs :-)”

4.3 Superb81 Reviews

“They replaced the battery on my refurbished Samsung s21 ultra and also helped me out with a front facing camera issue. During the repair process there was another issue that they could not have anticipated but they took care of me as a customer.
Prices here or comparable to other places. I would come back here for the service. Carlos was very helpful!”

4.1 Good139 Reviews

“I purchased a new computer from Krystal in Geek Squad she was amazing, very helpful, very informational and was able to answer all my questions...
I also spoke with Rick on the phones he was very nice and informational as well. Eveyone was very friendly and welcoming.”

3.6 Good254 Reviews

“Super quick, friendly, and knowledgeable support today. I’ve never had an interaction at any phone store so smooth or conversation over the phone with a T-Mobile rep as quickly helpful as the support I got today.”

3.6 Good126 Reviews

“I just left this Verizon store and had to share my experience. I came in around 6:30 PM on a Saturday, right before closing, just to drop off a replacement phone—not to make a purchase. Despite that, I received absolutely top-notch service.

Anthony greeted me with a smile and provided excellent customer service from start to finish. He was friendly, professional, and made the process quick and easy, even though I came in last minute.

Gabe was also very helpful and made sure I was being taken care of, which I really appreciated.

It really meant a lot to be treated with such care and respect, especially when I wasn’t buying anything. That kind of service deserves recognition.

When it’s time for me to replace my phone, I will definitely be coming back to this location.

Thank you, Anthony and Gabe, for going above and beyond!”

3.3 Good194 Reviews