Internet Service Providers near Berea, OH

23 locations found near Berea
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“The real MVP's. Helped me with a pin issue when I had to file a claim for a broken phone. Customer service here is above and beyond. Thanks again guys for putting up with my shenanigans!”

3.9 Good14 Reviews

“The North Royalton Verizon store is the best store in town. It's way better than the Verizon corporate stores that are in Parma and Strongsville that I visited but had to wait long waiting times just to see a rep and then had bad service. Both those stores just wanted to sell something to you and get you out of the store. Damien at the North Royalton store was excellent. He took the time to find out what my needs were and then directed me to the phones that would best meet my needs. He also was very knowledgeable with the products Verizon has to offer. I also received the best deal on a new phone then any other store around. That's why I bought my phone at this store. I will highly recommend the North Royalton Verizon store to my family and friends when they are in a need for a new phone. Thank you Damien for the excellent service that you provided me when I was at your store.”

4.9 Superb99 Reviews

“Kendall and Todd are amazing! I came in very anxious with a personal issue with one of my lines. They both went above and beyond to make sure my problem was resolved and also help with other details I hadn't even thought about. Thank you both for working so hard for me!”

4.3 Superb43 Reviews

“Thank you for making the transfer of carrier process smooth, Emilio! He was able to get me the T-Mobile Tuesday’s holiday pint glass as well after setup. He will help you out!”

3.9 Good74 Reviews

“Stopped in with an emergency with my phone about 15 minutes to closing time was greeted and taken care of with no grief or hostility ..so rare these days to have good customer service like that”

4.2 Good39 Reviews

“I needed a new sim card for my phone. Had already spoken with a rep on the phone, so all I needed to do was go to the store. It wasn't busy, but service was very quick and staff very helpful.”

4.1 Good21 Reviews

“Love working with Zentro. Shelia has been just the sweetest and so professional. They have great customer service. I work at Residence at Leader and since I’ve been here, my guy Joey & Ruben has been on top of everything, they make sure all of my residents are well taken care of. Never once have I had a customer complained about the service. Just over all a fantastic crew and internet!!!!”

4 Good21 Reviews

“My family and I have had such challenging experiences in the past with the T-Mobile in Brunswick (the other location further down the street). Everything from being scammed into "free" phones, "free" airpods, etc etc. Only to find out none of the promotions were real and spending hours on end with T-Mobile Customer Support for literal months to fix our bills. This time around we came to the other Brunswick location aka this one and I have to say it was AMAZING. My husband and I spent no joke 8+ hours with the manager, Ryan, to help us find the right plan to help us get the right deal after how horrible my experience has been in the past on top of the fact I had my phone recently stolen. He was so kind and genuinely cared about making things right. Thank you, Ryan for all you do! :)”

4.1 Good17 Reviews

“I got my internet from spectrum and 2 phones for and my wife. For a year I will pay for one phone service and the second for free. After years paying page plus $60 now I'm paying only $30 for both phones. The internet streaming also is excellent .”

3.5 Good36 Reviews

“This location was amazing. As soon as I came in I was greeted and placed in line. Waited 5 minutes to be helped by associate AJ who was so patient. I came to transfer a phone but we had to update. I was there a few hours. When problems occurred no issues were had when we had to call corporate for overrides. Thankful for AJ and the management for assisting with my needs. I'm not a technology girlie so it's very appreciated.”

3.5 Good33 Reviews

“We had a great experience working with Store Specialist Vinnie recently. We were switching to Spectrum from another carrier and my husband's phone unexpectedly would not transfer. The reason why was explained and we realized it was our responsibility for this happening. Vinnie is so very knowledgeable and calm and we really appreciated her.”

3.2 Average57 Reviews

“Went there to get there 5g home Internet and the guy that helped me was awesome he helped me get it set up and was very friendly and helpful and I would recommend them to anyone and everyone”

3.3 Good21 Reviews

“Rachel and Ramon were amazing!!!! My phone was off for a fed days and they were wagered to assist me quickly. They’re very efficient and professional! Thanks again!! I highly recommend this location!!”

3.1 Average44 Reviews

“I would lije to acknowledge Trey at the Crocker park store in Westlake OH. He went above and beyond to help me with my problem. Excellent customer service Trey! It truly is a rare thing these days. Thanks again!!”

3 Average24 Reviews

“I went in to upgrade my iPhone. The employees were really nice and very helpful. I didn't catch the girls name that was helping me but she was very patient and helped me transfer my stuff from my old phone to my new phone. It took forever (lots of crap on my old phone) I left and went to the store really quick and came back and just hung out with the employees until my phone decided it was done haha then she helped me to set my new phone up and made sure it was working before I left. The store gets a lot of people but they were pretty much in and out quickly.”

3 Average20 Reviews

“i'm on the phone now trying to get through to someone just to say thank you!! a young gentleman (born in 2000- he will know who i am- janky popsocket lol!) i didn't catch his name but i wanted to say what an amazing experience that was especially from the terrible one i had a few years back at the same location. the three of them were just awesome! so sweet & funny. 10/10! thanks again. i will call back to find out his name bc he deserves a review devoted to just him! *go soccer*”

3.7 Good3 Reviews

“Rico did a great job assisting me with getting my new devices. Walked into this location expecting to wait like usual but I was immediately assisted. A nice Verizon employee named Rico helped me from A to Z. He answered all my questions, helped me set my device up, and even helped me add a line for my son for almost no cost with a promotion he found. The great service and professionalism at this location is unmatched!”

2.8 Average8 Reviews

“Change service sever months ago and Verizon Corp. owed me a refund. I was unable to secure it via the phone or the Internet but the manager at this location took time out spent an hour securing my refund from the corporate. Thanks again.”

2.6 Average32 Reviews

“I was setting a voice recognition password for my new phone and a nearby dog barked and ran away.........Now I am still looking for the dog to unlock my phone :)) Love the staff here….my friend Feras helped me out with my new phone……absolute tremendous person!!!!”

2.6 Average126 Reviews

“I came here to change my phone number! It was alittle difficult because it was free to change it online in the app the employee wasn't really walking me through and helping me so I asked for the manager and it was well from there! Thank you! I'll be back maybe for a new phone in a few months ! Hehe !”

1 Poor4 Reviews

“Came in to upgrade my iPhone, ran into some troubles but Hunter and the manager (didn’t get the managers name) but they were both super helpful in resolving our issues and getting my mom and I upgraded. Definitely stop by and Hunter will get you all squared away. He was awesome!”

2.4 Poor38 Reviews

“All went well except for the Rep adding a monthly service plan to my order, as well as a $35 monthly fee until I connected my new device. I was subsequently able to eliminate those charges. Nevertheless I will continue to be a customer, at least for the time being.”

2.4 Poor115 Reviews

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