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“This is my favorite metro by T-Mobile store. I live almost 40 minutes away but I drive to thisstore. Staff is very knowledgeable and very nice. I always send all my family and friends here.”
10AM - 6PM
6573 Pearl Rd B, Parma Heights
Electronics
“S/O to Moe for helping me through the process and getting me exactly what I wanted and needed just in time for Christmas. Fully legit and great devices Thanks again Moe.”
“Great service, expert knowledge & incredibly partnership-oriented. Rare to find all three in one shop these days. Will definitely be back for future project needs.”
10AM - 7:30PM
9745 Lorain Ave, Cleveland
Electronics
“Lou was such a godsend... He was fast efficient friendly was going through loops to try to help me while customer service was failing me. Go to them for honest straight to the point help!! Will definitely be going in store for all my future transactions”
“Awesome guy great, customer service outstanding understandable amazing never had better customer service than him. I don’t know what the lady Kelly talking about. He’s wonderful. Never had an issue and Kelly. If you came to the guy with an attitude, he have to treat you back with the attitude, you will never get better customer service than him. I went to Broadview and Pearl and I went to the other pearl store they never treat me better than him thank you Abe. You was wonderful.”
10:30AM - 2PM
17016 Madison Ave, Lakewood
Electronics
“I was traveling out of town and working remotely but forgot to pack my laptop charger. After calling around to the big box stores and some other local electronics shops, Nick was the only one who could confidently tell me he had the item in stock. He was able to quickly pick out the cable my laptop needed and equip me to be able to work remotely again. If you’re ever in a pinch, head over there and support this great local business.”
“Had a great experience here, needed my account + transfer pin info since I was switching providers and Moe had me in and out super fast. He was super nice and helpful, way more than the other metro store I had been to prior to get this done.”
8AM - 5:30PM
5300 Train Ave, Cleveland
Electronics
“I was able to get a good fare honest opinion about my vintage battery also was pointed in the direction of replacing it with the company that does vintage batteries for my car they charged me only $10 to do a complete check of my battery and recharging it to see if it would hold and it did not so we got a new one so keep up the good work we were recommended to Kirk's battery from Al's service in Parma.”
“I love this store the very best best people who take care of you very nice also ❤ imma always be there costumer thank you very much my daughter was very happy with her phone XOXO you guys made her day she loves her phone ?”
“Came here to transfer a line and purchase a tablet. Amanda took exceptional care of us! Went above and beyond to help us out and was such a pleasure to talk to. Super informative!”
“Excellent customer service was provided by store manager Brendan. The shopping experience was awesome with his assistance. I highly recommend this t-mobile location”
“We’ve purchased 5 Minka Aire ceiling fans from All-Lite and worked with Aida each time. Great service, reasonably priced and quick delivery. All of them work and look great!
If we need any other lights for our home we will definitely be back and highly recommend Aida and All-Lite!”
“I want to thank Abe again for the service I got today. I wasn't sure if I was going to buy today, I did not have a lot of time, but wanted to stop to check out prices. Punched out of work at 4pm, pulled into my driveway by 5:07pm! In between he explained all my options, the phones I was interested in and transferred my contacts and photos. Quick and painless! Spent less than I thought I would have to as well. Thanks ✌️”
10AM - 7PM
5500 Pearl Rd, Parma
Electronics
“Lexi is great with every customer I have ever seen her assist! She has great customer service, great communication skills, and a very great work ethic. She always has a smile on her face. She seems happy to just help customers. She makes sure to customers get the best deal. She’s not like other workers at the other metro stores. This Metro by T-Mobile store is the best in town. And Lexi makes going inside the store a breeze!”
“I came here to order a new phone for my husband from a deal i saw online and I walked out saving money on my bill with a brand new phone for myself as well! They were quick and easy to work with. I will always recommend this location for anyone with cellphone needs.”
“Rolando was great. He was extremely helpful and made the experience simple all while helping someone else at the same time. I think Abdullah just got off his cycle recently so I wouldn’t pay mind to his review.”
“Kenyatta and Dave have always looked out for me and my mother with our two accounts that we’ve had that both of my accounts have been paid off. I will continue to rent from them. There was never a problem when family illness left us running late on my payment. I am a firm believer in KARMA and they always showed wonderful patience and kindness
Thanks again”
“Steve is so reliable and more than competent. He meets the customer's needs and is always available for help and to answer questions. I would never hesitate to recommend Wellman and Griffith.”
“Always a good time at best buy. I came here to get an RTX 5070 for my computer. Ordered online. Order was ready within 1 hour. Did have an issue with my order when I got it home. Best buy allowed me to exchange my purchase for another one, with no hassle. Very satisfied with how I was treated. Customer service was very kind and understanding. 10/10”
“I chose the Best Buy “Geek Squad” to install a Uniden radar detector (R8W - New Model), plus a Redtiger dash cam (F17Elite). They were installed in 2 separate visits, over the course of a couple of weeks, due to scheduling.
The Best Buy technician who installed both units was Agent Tim. I found Tim to be very patient, very knowledgeable, very professional, and very conscientious. It was my good fortune that he worked on my vehicle! Tim is a great ambassador for the Best Buy brand, and I hope that management recognizes him.
Now, the Uniden radar detector has operated flawlessly. No issues. It works out of the box, exactly as advertised.
Unfortunately, I can’t say the same for the Redtiger dash cam. While the front, rear, and cabin cameras work (as advertised) when my vehicle is moving, the Parking Mode function is inconsistent. Sometimes it works, sometimes it doesn’t. Agent Tim installed the dash cam correctly.
I am frustrated beyond belief.
The only saving grace is that the Redtiger customer service team is absolutely passionate about resolving the issue with the Parking Mode. I have spoken to Emerson on the phone, and I’ve exchanged emails with Emma. They have been outstanding in terms of trying to resolve the issue, and they are truly customer-focused and driven in their eagerness to deliver a solution. I can’t say enough about their genuine desire to get this Parking Mode issue remedied.
I’ll update this Review as needed, especially if I get caught-up in a “he said/she said” between Redtiger and Best Buy, which I don’t anticipate…”
“I had an issue caused by MetroPCS via shipping (UPS). I purchased service through MetroPCS which included a new phone. That phone was not delivered to my address. It has been since December 31 in which I paid for a full month of service. It is January 23 and still no phone. I’ve contacted MetroPCS a dozen times to which agents said they’d contact me back in 24 hours with no answer ever coming. I finally got someone from Metro via their Facebook page, but they still require 8-10 business days to investigate the package. Metro deactivated my current and only phone line that I run my business from. Michael at the Lakewood store helped me more than the agent on the phone I was also speaking with. Due to his service and position within the company he was able to contact a higher up in the company who walked me through regaining service on my phone, albeit with Metro instead of my former service provider. I thank Michael for all his help untie over hour plus I was in his store. He has a new customer due to his patience and kindness to me. I highly recommend you visit his store for all your connectivity needs.”
“This T-Mobile was excellent! From the moment we walked in, Abdallah was helpful, knowledgeable, and patient. He took the time to clearly explain options, answered all of our questions without rushing, and made sure we left with exactly what we needed. Customer service like this is rare. Highly recommend!”
10AM - 6PM
3467 Center Rd, Brunswick
Electronics
“Alaina C. Hands down the sweetest person, she helped us find the best deal and was so much fun talking to while we waited. I have had awful experiences in the past, and hated going shopping for new phones but she made it so easy and stress-free.”
“I love Costco. Since it's conveniently located in the town where we live., I can recoup all fees for the cost of membership since gas is consistently cheaper there than by other gas station around. The food options are numerous and if you're not great at math, use the calculator for n your phone to see if the bulk options are actually a cost savings. Staples we buy there included laundry and dishwasher soap, vitamins and supplements, and coffee. $5 for a fully cooked rotisserie chicken? Crazy. Walk the aisles, take in some samples and save some money.”
10AM - 7PM
5130 Pearl Rd Ste 19, Cleveland
Electronics
“This cricket store on pearl rd is the best! My grandfather went to the store in maple hts Ohio and a lady sold my grandfather a 600 dollar phone, change his iCloud password to what she wanted and my grandfather got locked out his phone! So I came to the cricket store on pearl rd and the nice lady Larene helped us out! She was very understanding and she is in the process of helping us fix another store mistake! Go see Larene! She is the best on Parma and pearl”
“We went in and talked to Greg I believe and he took the time to explain the difference in tv protocols and what could be the best one for our situation. It did take awhile but he did a good job. We wound up getting a decent tv (so far) and a laptop. Good job Greg.”
“I just went to drop off a Fed X package today and the gentleman that came to help(not sure of the name but had a white shirt and tie on) came to greet me swiftly, with a smile, and was very nice. After a rough day of shopping with very rude customer service this made my day. Thank you!”
“When you walk through Target you just can't help but stop at different areas and look because there's always something that catches your eye. Sales are fantastic the employees are also very nice”
“I appreciated the kindness & professionalism of Ray (Rae?) who helped my 83 yr old mom transfer her wireless service to a newer phone. He was attentive, patient & personable. Cricket should be proud & grateful for this employee”
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“Kiara was extremely helpful I called the store she informed me, what I needed to do to get a new internet box. Then when I went to the store she set everything up for me. I can't say enough good things about her. Very helpful, very patient, very informative ,and very kind. If you want top notch customer service go see Kiara in Berea.”