“The North Royalton Verizon store is the best store in town. It's way better than the Verizon corporate stores that are in Parma and Strongsville that I visited but had to wait long waiting times just to see a rep and then had bad service. Both those stores just wanted to sell something to you and get you out of the store. Damien at the North Royalton store was excellent. He took the time to find out what my needs were and then directed me to the phones that would best meet my needs. He also was very knowledgeable with the products Verizon has to offer. I also received the best deal on a new phone then any other store around. That's why I bought my phone at this store. I will highly recommend the North Royalton Verizon store to my family and friends when they are in a need for a new phone. Thank you Damien for the excellent service that you provided me when I was at your store.”
“AT&T is not the best network at customers service and if something is wrong they don’t reach out to you before taking action. I’m only with them because of one person Astin from the Cleveland Hights location”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“I love this metro pcs especially frank he was very nice to me and my four year old son the place is clean and spacious he got me in and out so quick and he was so patient with all my questions and showing me how everything works thank you so much”
11AM - 7PM
7404 Broadview Rd, Parma“Rodney and Jordan were extremely helpful. It had been a while since I had purchased a new phone, and they were very helpful during every aspect. I would recommend this location and both of these associates.”
“Went to get a new phone and Ray helped me. He was very informative and knowledgeable about deals and promotions with the phones. He is very friendly and made the experience a really enjoyable one. Chris and Bryce were great too!”
10AM - 7PM
3553 Steelyard Dr, Cleveland“Super fast service!!! Jacob and Tyler totally hooked me up fast and dished all the deets I needed to get my new phone! Fastest service I’ve ever had at a Verizon.”
10AM - 8PM
4806 State Rd, Cleveland“The owner is a very hard working guy. He’s always there I walk in. He helped replace my camera and had excellent customer service. He gave me a big discount bc it took longer than he thought it should have. I’d recommend everyone I know Togo there for phone repair.”
“Michael is a great store staff. I appreciate his effective listening and problem-solving skills. My WiFi device has connection problems, and Michael understood my needs, responding with clear explanations and extended assistance. I am grateful that I met this excellent AT&T employee.”
11AM - 7PM
9741 Vista Way, Garfield Heights“Verizon's customer service has greatly improved over the last couple years. Instead of avoiding the stores, I know I can go there and get excellent customer service, intelligent answers and no lies.I usually use the Garfield heights store and this time around, Jay was the rep that handled all of my needs today with Efficiency and with Courtesy.”
9AM - 9PM
3507 Payne Ave, Cleveland“These guys were extremely nice and helpful! I went in with an iPhone 7+ that is cracked, and the sound also does not work on it. Even though they unfortunately couldn’t fix the issue (due to it not being a screen/part issue, was a memory board issue and at that point is more worth it to buy a new phone entirely) they seriously tried their absolute hardest! I mean, they were trying for three hours and were also being extremely negotiable throughout. All in all since they couldn’t fix it, I got my money back, but if I ever have future phone issues, I’ll definitely be coming here. Thank you guys so much for all of your helpful efforts!”
10AM - 7PM
5130 Pearl Rd Ste 19, Cleveland“The lady was very personable. Found what I needed. (A type C to type C) which is surprisingly hard to find in decent quality. Didn't catch her name but I would say they do a good job.”
10AM - 8PM
24315 Chagrin Blvd, Beachwood“I went in to see about a repair for a broken screen and Trevor and Logan took good care of me and actually I ended up getting a new phone for probably less than it would have cost me to repair the screen.”
“Rachel was super helpful. She was always patient even when we had an issue that lasted two days! We are very thankful for her assistance with getting our new phones!”
“Went to Best Buy before going to this ATT store. The associates were clueless about cell phone services. The ATT store provided fast and knowledgeable service. Jeremy knows his stuff!”
“Matthew, the store manager, was beyond amazing!!! The patience he had dealing with my phone issues and the tech support line is nothing short of AMAZING! Seriously!! This is now my location for anything dealing with my phone. THANK YOU!!”
“Great place to go to especially as a new customer they treat you very nice and you get some fantastic deals so my advice to you is to go check them out MANNY AND PABLO... the service is FANTASTIC!”
“I came in the last hour they were open. Guy fixed my phone in 10 mins. While working on other phones. Fair price,great work,and great customer service. My phone was falling apart and he still managed to put a screen on it”
9AM - 7PM
4830 Ridge Rd, Brooklyn“Jordan was terrific when I was in desperate need of getting a new Iphone ASAP when my Iphone unexpectedly broke and quit working. Jordans professionalism and customer service was a 10/10 and would highly recommend Jordan for future help at Verizon!”
10AM - 10PM
3230 E 93rd St, Cleveland10AM - 8PM
5801 Storer Ave, Cleveland10AM - 7PM
8263 Chippewa Rd, Brecksville“This is the second time I've dealt with Daniel, and both times were very nice, efficient, and resolved my issue. Was patient with me and willing to help. Very happy with my experience here.”
“Daniel and Brandon did an excellent job helping me find a new phone and answering every question that I had politely and thoroughly. Those guys deserve credit they're great at what they do”
“This AT&T MVNO (mobile virtual network operator) provides low cost phone service, albeit with non-flagship phones (although you can bring your own unlocked GSM phones if you wish). This location had a helpful agent that ported the number and also provided a free Samsung Galaxy J Star for switching. They also will subtract 5.00 off the bill if you autopay it.”
10AM - 7PM
5395 Warrensville Center Rd, Maple Heights“Burnell was awesome. Extremely knowledgeable and helpful. He was able to solve all of my problems and answer all of my questions. Highly recommend working with him.”
10AM - 7PM
7475 Broadview Rd, Seven Hills“Chris is a great sales rep. Knowledgeable and very responsive. He helped me set up my new Fiber account without any issues and also ordered a WiFi extender for me.”
“Oh I have been with cricket for so many years. Phones have lasted me for 4-5 years. I just got a new phone. And the staff are super nice and friendly. I never have had a problem yet..they are willing to help. Prices are cheap and are right for me.”
10AM - 8PM
9561 Vista Way, Garfield Heights“The store associate named Shay was very polite helpful and she knew what she was doing so we weren't there for a very long time which is good she answered all our questions and like I said before she was very helpful”
“Connor at the brookpark location did an excellent job helping me install and get my new Samsung s24 ultra started definitely recommend his service to any incoming customer AT&t rocks!”
“I had a wonderful experience with both Toya and Tyler. When I first entered the store Toya approached with promptness, courtesy and professionalism. She initiated my transaction and then Tyler took over. The transition was smooth and not disruptive at all. Tyler was patient and professional. He walked me through all the promotions and options available and patiently helped me process all of the information. I enjoyed his customers service.”