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“Santosh was awesome! There were issues with the computer and processing. He stayed calm as we worked together through the process. Everything was processed through and we left happy.”
“Jeff was amazing to work with. He made the process of getting a new phone fast and easy. Transfered all my pictures and took the time to show me how to use my new phone. This was the best experience I've ever had at a phone store. I'll only shop here from now on.”
“Joe & the guys saved the day. First rate communication & service. No insurance, no problem….they found a way to make it better & easier than I expected. Thanks, fellas.”
“Dave the manager is an ANGEL!!!! He helped us through a very tough situation after getting little to no help from the online representatives and even after reaching out to another AT&T location regarding a trade in. We are beyond grateful for him and his great personality. He turned a stressful situation into a pleasant one.”
“Nate R is amazing to work with. He knows what he’s talking about and doesn’t fib to gain commissions. I will only work with Nate at the Canton OH-Verizon by Belden Village Mall moving forward. Thanks, Nate!”
“Stopped in to purchase a new iPhone, and the experience was excellent from start to finish. Jason was super friendly, knowledgeable, and made the upgrade process quick and easy. He answered all of my questions without being pushy and made sure everything was set up before I left. Great customer service—I’d definitely recommend Jason and this Verizon location!”
“For only one person in the building he does a great job at multitasking between makeing sure he acknowledges everyone who comes in, and dealing with our problem and answering questions from his employees. If anything he deserves a raise! Lol”
“Justin is next level. From the moment I walked in, he was laser-focused on helping me, all while assisting another customer and mentoring Benji, who appeared to be a new hire. Despite juggling multiple responsibilities, Justin remained calm, professional, and completely customer-focused.
This was the exact opposite of my experience at two other Verizon stores a few weeks earlier. I happened to be in the area for work, stopped in on a whim to upgrade my phone, and I'm incredibly glad I did.
Justin turned what could have been a routine transaction into an exceptional customer experience. He has absolutely earned my trust—and Verizon has gained a customer for life because of him. Give that man a raise!”
“I came in for a long overdue upgrade for my cellphone.The manager helped me understand my new options in a way that didn't feel overwhelming. Very knowledgeable on all phones and plans and options that fit my lifestyle. Also very friendly with great customer service. Looking forward to going back knowing I will be taken care of. Plus, I got a great phone and great deal.”
“This cricket location is the best!! It's a new location it moved from 30th st plaza to east 62 plaza the new address is 2128 Columbus Road NE Canton, OH 44705. I had Melissa she is the new manager and she has manged to make the phone buying experience one to remember. I normally have buyers remorse not after visiting this store and meeting Melissa who is the absolute best. Not to mention as I was leaving a customer was walking in and I learned Melissa also speaks Spanish so she is truly there to help everyone. And not only was my experience at the store was great the service is the best I've ever had compared to boost and metro. Tell your friends if your need a new phone or already have cricket visit the new store at 2128 Columbus Road Canton OH 44705”
“The sales professional working the 2 days I went in, was working by herself, and the lady did a fantastic job! It might have took a little longer than expected, but for one person, she did just fine. Her name is Molly, and she works at the Brimfield office. Stop and see her!”
“Anthony is the John Cena of the AT&T store on Whipple Ave Canton. Whenever I come in with an issue, he delivers a 5 knuckle shuffle to the problem like a WWE Champion! I've seen many different faces work there over the years but Anthony is the foundation to this location's success. He's the reason I switched from Verizon back to AT&T. Thank you for the great customer service as per usual from The Godfather of Whipple!”
“I just wanted to say thank you very much for hiring ms. Katie the representative she's awesome and her knowledge of products and she listens to the customer with her attention to detail about what the customer wants and needs, kudos to her expertise, Ms Katie takes great care of the AT&T customers, I say their is not enough stars for her wonderful kindness, may God continue to bless Ms Katie.
Thank you for being part of the AT&T family.”
“I normally go to the cricket in Cuyahoga Falls but I was out in Ellet. To my surprise I see a familiar face. Tom whom always helps me was working and helped me with some issues I was having. He is very knowledgeable and super friendly. I would recommend his expertise to anyone.”
“Alex did an amazing job helping me today really appreciated it !! If you need a new phone or your looking to upgrade I would recommend coming here 10 times outta 10🙌💯”
“I went in to this store yesterday and i had a gentlemen named mark. Very nice polite and help me with a lot . Amazing costumer services and took his time in doing his job and didn't rush me out the door. And I wanted to say thank you”
“Great service and very helpful. Thomas and Zoe are terrific they helped with setup and thorough and kind and very professional. Highly recommend. They deserve a raise and promotion”
“Tristan was so helpful at the Waterloo AT&T. They were real knowledgeable and gave me the best deal that they were able for my new phone. I really appreciate it your honesty and willingness too work with me.”
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“Does anybody happen to know if they carry phone screen protectors for a Motorola edge, not the screen just the glass that goes over the screen...ty, appreciate the help”