10AM - 7PM
4470 Belden Village St NW Ste B, Canton“Bibek was extremely patient and helpful with me while I was having issues with my phone. He got me in contact with the cricket helpline and stayed with me making sure I understood everything that was happening during the process. I highly recommend him for his attentiveness”
“The young lady that waited on me so informative and so pleasant. She spent time explaining everything to me. I am very happy with my experience there and the phone I chose”
“I was so nervous about feeling dumb when I walked through door. When Sam said “hello , have a seat. “, I was immediately calm and reassured. She was patient , and made me feel at ease. I understood everything. It was an easy, informative, and really good experience.”
10AM - 7PM
1470 N Main St, North Canton“Chase was amazing! If you need an upgrade or just some cool new accessories, I highly recommend this location (sunshine and Campbell). The staff there was so fun and professional.”
“Had a laptop, victim of a coffee spill. After a check inside the cover, I took it apart and found nothing. Took it in, and for $60 had them bake it dry. It seemed a good gamble to save a few hundred. They made sure to warn me extensively about the odds of success. It didn't work out for me, but I appreciate them taking the time, and it was handled professionally.”
11AM - 8PM
4150 Belden Village St NW Ste. 308-B, Canton10AM - 7PM
768 Canton Rd, Akron“TLDR; go to Joey. He treats you like a person, not a walking commission slip.I absolutely loathe phone salesmen. The perceived lack of trustworthiness usually ends up becoming reality with most. That's never the case when it comes to Joseph Foltrauer.For the last five years, he's been the only person I've given any of my time, money and business to, when it comes to my communications. He's always looking into what's best for me, not what's best for his pocket. He's thorough when explaining my options to ensure I understand EXACTLY what I am getting myself into. There's never any surprises with him, and that's why I've followed him wherever he's gone. He's the only person who will handle these matters for me, from now on.”
“I was very pleased with my experience in store. I've been having problems trying to order my phone online and having a number ported.Lenuta was very helpful and thorough. She even took the time to place a call to AT&t to make sure that everything went through correctly.I appreciate you going above and beyond and helping me out today.I was almost ready to switch providers. So AT&t if you're listening this girl kept me on your network because of her great customer service skills. And they deserve to be recognized.Thank you again!!!”
6AM - 10PM
726 Howe Ave, Cuyahoga Falls“Brady and Traci were great. Brady was super patient while helping us figure out a plan/internet/ phone that would suit our needs. He also made sure to help us set up our phones. The manager Traci was diligent and delightful whilst helping us to get the best deal possible.”
10AM - 8PM
4912 Whipple Ave NW, Canton“Working with Alex was a joy ! Very knowledgeable and dedicated. He even stayed a little past his shift to make sure my phone was transferring as it was supposed to.”
10AM - 8PM
4050 Cascades Blvd B, Kent“My wife and I stopped by the Brimfield store as she was needingTo upgrade her telephone. We were greeted upon entering by a young gentleman named Ethan. The store is well kept and the displays were simple and accessible. We told him what she needed and he took it from there. We not only got her a new phone, but a case and charger as well. We were completely finished within 35 minutes( transfer time for the two phones. I recommend this store.”
“Brandon was so helpful & knew the store product i have never experienced a cell phone place w such amazing customer service - untill this place also the place was clean, very tidy & product was easy to find THANK YOU BRANDON, i will be back”
10AM - 8PM
882 W Maple St, Hartville“The staff at this store is nothing less than absolutely amazing! Quick, easy, painless! Alana, Ryan, Derek and John will have my business and anyone I know for life!Stopped to get my phone looked at and Johnathon was able to to get everything fixed and working! Alana even went to another store to grab me what I needed! Will always come back to Hartville Verizon.”
“I just want to say the manager at this store is amazing! I ordered a phone online. That was a horrible mistake. My phone never arrived and was lost during shipping. I tried calling the common Boost phone number for customer service. A man from over seas answered and I explained what happened. He told me there was nothing he could do, hung up on me and blocked my number so I couldn't call back. I decided to go right to the store. The manager at Canton Rd was wonderful. She spent 2-1/2 hours helping me get in touch with someone who actually helped me and set-up a new phone for me. Even staying a half hour after they closed to make sure I had a phone. She is nothing short of incredible and I don't know what I would have done without her!!!!!!”
“I really enjoying coming into this store now ,the new manager Rhonda was very nice and she was very helpful with me staying within my budget she didn't make me feel like she just wanted the sale . She shows me and my kids that she wanted us as a customer. Yall need to give her a raise or something to show her yall appreciate her . NEVER wanna lose a good hard working employee”
10AM - 8PM
794 Howe Ave, Cuyahoga Falls“Brady and Traci were great. Brady was super patient while helping us figure out a plan/internet/ phone that would suit our needs. He also made sure to help us set up our phones. The manager Traci was diligent and delightful whilst helping us to get the best deal possible.”
“Went to AT&T store in Akron Ohio Fri Aug 11 2023 Waterloo Rd and i had the greatest experience ever since owning a cell phone. The person who helped us was the quickest ever in the history of solving an issue. I mean about a min no joke the issue was solved…. She needs a raise immediately….Thank you so much”
“Good prices . Super knowledgeable people work there .I have never had a problem of any sort with the service , company , or employees at the Ellet store .Stop in and see what they can do for you .”
10AM - 8PM
2863 S Arlington Rd, Akron“Thank you for your help in getting a new phone under my situation I really appreciated your help last night and was grateful to my daughter for her knowledge and help also thanks to Lexie too.”
“Bryce helped me get a new phone and number. He was so genuine and helpful, he calculated numbers for different hypothetical scenarios and kept us entertained while we were waiting for the phone to transfer. Bryce was the best experience I’ve had with Verizon. Definitely will be coming back because of him! Thank you Bryce :)”
10AM - 8PM
921 E Market St, Akron“I came in today and was helped by a very special lady, she helped me get my son a new phone for his birthday and she went above and beyond to help me get a great deal. She was very positive and kept a smile on her face. She even wrote happy birthday on my sons phone box? she is a blessing to your company and deserves all the blessings god will place in her life? great customer service please keep her at your store”
“Such as easy experience. No issues. Good deals. Friendly customer service. Explained everything to me in detail. New phone came in super fast and they transferred all of my data with no issues. Highly recommend them.”