“Tommy did a remarkable job. He is very knowledgeable about what he was doing and he was on top of everything he was doing. Denelle was there to help and they were also very helpful and knowledgable about what they were doing. I highly recommend this store for someone who wants a quick experience without all the hassle of having to wait forever to get an upgrade or some other small issue.”
“So I was in here 2 days this week after work and the guy took great care of me nice, polite,helpful and I will be dealing with him again as long as I still work in canton awsome job man. 10/10/2024 around 4:30 in the evening”
“UPDATE: Alexis was fantastic. This store is my go to. 10/10
Rachel...was over the top. Closed at 7
She stayed with us to complete the sale .awesome employee..over the top..”
“Very convenient Location near other stores I frequent on a regular basis. Was a lucky find. It is too bad that the storefront does not face the large plaza area where all the customers are for other stores, because unless you would have a reason to come around to the back of their building, you would not know the store was even there. I highly recommend if extra signage is allowed, to do something on the plaza-facing side of the building much larger than what is currently there. The staff is very knowledgeable and the “in and out” for dealing with them has been very efficient. Much nicer than the long, long waits at some other Verizon locations in the area. Angela, the store manager, deserves an extra gold star for handling several equipment crises that developed for my husband and I back in October when we were literally at her front door with the engine running trying to leave on vacation and make it to a hotel destination 200 miles away on time. She saved the day and the trip!”
“Excellent service by Eternity at the N. Main St. & Tallmadge Ave. Metro Store. We live in Barberton, but when we need to visit a store we go to this location just to be helped by Eternity. My wife & I both needed new phones as our batteries were wearing out. We met Eternity before at this store and told her the models we desired. Eternity went to work locating the phones, contacted us in a couple of days and then called letting us know she was ready. Excellent customer service from Eternity! Highly recommend this employee and this store!! TY Steve & Jan!”
“Amazing customer service, I have taken our phones there multiple times and always get fast respectful service, straight shooter and reasonable. Why pay triple at the big stores when local service is this excellent!!!!”
“Whoever's saying bad thing about this place either never been here or is or was on something when they came here . I was treated with the best customer service and Andy helped me transfer my service from that other purple company. I went to a different Boost store and the service was like night and day . Even when you you go to different types of places you don't get this type of help as long as you have patience. This was awesome.”
“Corey was awesome. He helped Mom and I with a lot of issues we were having with our new business phones. Helped us set up biometrics and help this with some security warnings that we were getting. Excellent customer service, I highly recommend this store.”
“I was so nervous about feeling dumb when I walked through door. When Sam said “hello , have a seat. “, I was immediately calm and reassured. She was patient , and made me feel at ease. I understood everything. It was an easy, informative, and really good experience.”
10AM - 8PM
882 W Maple St, Hartville
Mobile Phones
“Cannot say enough good things about Alana and her truly above and beyond service. Every store and employee should be modeled after her level of excellence and dedication to the customer and their real satisfaction. 10/5 stars”
“Aaron at the Brimfield location is phenomenal. He has outstanding customer service, technical skills, is a wealth of knowledge and kindness. Despite how busy the store was, he was welcoming to each customer and treated each of us with the greatest respect and attentiveness. It was a fantastic experience. I am so happy to have had Aaron's expertise and assistance.”
“Anissa was a joy to work with! Very personable and super helpful considering she was the only one working! Would highly recommend working with Anissa for all your AT&T needs!”
“Had a rough time joining 2 plans from Verizon into one with AT&T. Process was very time consuming, but store personnel worked very hard to make the process work!”
10AM - 7PM
768 Canton Rd, Akron
Mobile Phones
“Came in to upgrade, and I did not want to be sold anything else. The gentleman respected that, and so I listened to him talk about their other services. Thanks to me opening up, I saved $40 bucks a month by switching my internet to Verizon. The representatives saved me even more money by adding Netflix, HBO max, Hulu, and Disney plus to my account so I could get them at a discounted rate! I didn't realize that Verizon is so much more than phones!”
“Came to pay bill Q explaining to me switching to T-Mobile im definitely switching next bill pay thanks for all that info you explained in away I really understand just didn't have time today”
“Best iPhone prices around, he also has cool electronics, video games, a million iPhone cases, airpods, watches, Anything you might need, and always at a fair price.Come check Jimmy out for sure! You won't be disappointed!”
“Had a crazy complex issue pop up and I came in and the staff and store manager Bryce were awesome in helping to get it resolved. It was a very crazy issue but the team here was able to brainstorm a solution and work to get it fixed. Fantastic team.”
11AM - 8PM
790 N Main St, Akron
Mobile Phones
“AJ is a great guy, always gets me exactly what I need.Ive been doing business with him for 10 plus year's and have never had a problem with my service or phone. Thank you AJ for always providing everything I need.”
“Bryce went above and beyond in transferring all my data from my phone that was crushed very badly..he really has the drive to not let a damaged phone best him..would recommend him any time to work with”
“Just got my phone turned on quick as heck , paying a high bill with Att so I came to see Abe and got it switched to prepaid in literally 2 minutes ! Great work !”
“I just had the most amazing experience with Lexi and Heather transferring our family plan from another cellular provider. It help that we had done our homework before the visit. Our wait to see them was within 5 minutes of walking in the door. Lexi greeted with a warm smile! As my husband and I are not very tech savvy, the gals spent the time educating us ie, difference between the generations of iPods. If you are reading this review, I would definitely recommend this location for your cellular needs and 5-star customer service!”
“This cricket location is the best!! It's a new location it moved from 30th st plaza to east 62 plaza the new address is 2128 Columbus Road NE Canton, OH 44705. I had Melissa she is the new manager and she has manged to make the phone buying experience one to remember. I normally have buyers remorse not after visiting this store and meeting Melissa who is the absolute best. Not to mention as I was leaving a customer was walking in and I learned Melissa also speaks Spanish so she is truly there to help everyone. And not only was my experience at the store was great the service is the best I've ever had compared to boost and metro. Tell your friends if your need a new phone or already have cricket visit the new store at 2128 Columbus Road Canton OH 44705”
10AM - 8PM
707 Canton Rd, Akron
Mobile Phones
“I would like to thank Marshall for being so professional and helpful yesterday. I was with Verizon for years and ended up switching to T Mobile yesterday. He had a lot to do with that decision. I know if I need anything I can count on him. Thanks Marshall!”
“Best thing this location has goimg for it is the Agent that works the counter. Gnot crazy about Boost but will give it it's validity. Better than Metro up the street. Custom Service is CUSTOMER SERVICE. You can expect to be respected unlike raggedy Metro employees.”
“Samantha was great and felt like I might need a new phone, but was not at all pushy. Very helpful in helping me understand. Gave me questions to ask my son to alleviate my problem. Thanks so much!!”