Sporting Goods near Thorold, ON

“Went up here a few weekends ago to get new equipment for my husband and we had a great experience. We were helped by Sam and he was super helpful with measuring, trying out, customizing and finding him the right skate. He also helped us with finding new shoulder pads, elbow protection, and protective pants. He pulled several options which was helpful for determining which felt best! He was pleasant to work with and very helpful which was nice!

Upon cashing out there was also a manager (I think?) that came up and made sure we were taken care of for coming up (from just over the border in NY). This was so appreciated and we had a great experience here! We will definitely be coming back next time he needs more equipment and will be recommending to others!”

“I had a great experience with this shop. When I received a damaged item, the owner was extremely understanding and genuinely cared about making things right. He gave me the option to return it or get a replacement lens free of charge (an $80 value), which I really appreciated.

The whole process was smooth and stress-free—he was easy to deal with, responsive, and very helpful throughout. It’s rare to find that level of customer service these days. Highly recommend!”

“This has got to be the best Bike Shop in Niagara, very honest with the repairs and it keeps people going back to them. So even if you didn't buy your bike from them, give them a try, you won't be sorry. So the next time your in the market for a new bike take a look at this Bike Shop.

They are also a Ski Sales and Rental Shop, they switch to Skis during the Ski Season, making it a year round business. This shop has got to be the best kept secret of Niagara.”

“Runner’s Edge is such a great local shop. The staff are incredibly helpful, the shoe selection is always top-notch, and you never feel rushed or pressured.

Their running clinics are especially impressive — welcoming, inclusive, and supportive for all levels. Whether you’re brand new to running or more experienced, the vibe is always positive and encouraging.

Just a really good place with really good people.”

“I travelled to Canada from Ireland before I travelled I reviewed some hockey shops in the area where I was staying.

I went to the bigger named shops but can say that had some great deals in powerplay sports and the guy working (didn't get his name) was very friendly and accommodating. By far the best shop I visited for deals and experience.

I managed to pick up a few deals for my son on some local team gear.”

“We had a fantastic experience with Deco Merch! They were quick, efficient, and responded promptly throughout the process. Their communication was clear and helpful, and they provided great direction every step of the way. We were working with a tight deadline, and they not only fit us in but delivered high-quality results right on time. We were also able to bring in our own items for customization, which was a huge plus. The final product turned out even better than we expected. We’re extremely happy with the outcome and will definitely be using them again!”

“Have been in twice now. Both times the expertise was very helpful, especially as someone new to darts. I was able to test out several sets before buying and my game has increased significantly! I will be coming here for any darts related purchasing. Don't go big box, support local!”

“Mithun at The North Face provided excellent service while I was looking for a winter jacket as a gift. He was knowledgeable, patient, and genuinely helpful throughout the process. I’ve never had better customer service — highly recommend asking for Mithun.”

“Received amazing customer yesterday when visiting the store.Morgan was beyong helpful when she found out my discounted coupon I had need to price check items to see the various discounts associated as they differed. I felt like I had a personal shopper as she followed me around scanning anything of interest to reveal the discounted price. Without hestitaion or a hint of annoyance. In fact she even suggest items that would have a larger discount with certain brands etc.This was beyond helpful and went way out of her way to help.As I was cashing out. The girl at the register, was again amazingly friendly and considerate. After waiting no more than a minute to cash out she aplogized prefusely for the wait. She was also dealing with a few customer inquiries and still being very attentive, and friendly to me, as she was the only one on cash and multi-tasking. They had run out of bags and again apologized and tried to fold my clothes as small as posissble so it was easier to carry. It really made a difference, and totally forgot about the inconvenience. These young ladies were both top notch in customer service and really made my shopping experience welcoming and enjoyable!”

“Nicholas in the firearms area is extremely knowledgeable, nice and informative. I cant say enough good things about him, I felt welcomed, and like an old friend i haven't seen in a while even though we have never met. again great job sir!”

“? The Most Amazing Experience Thanks to Sofia! ?

I had the absolute best experience at the New Balance store in the Outlet Collection at Niagara on the Lake, and it was all thanks to dear SOFIA! The store was completely full and busy, yet Sofia made me feel like I was the only customer there. She was so attentive, patient, and genuinely caring!!! she took all the time in the world to help me find the perfect shoes.

This was actually my first time ever in a New Balance store, so I didn’t know much about their shoes, and I had a lot of questions. Sofia answered every single one with such professionalism, warmth, and knowledge. She explained LITERALLY EVERYTHING clearly and made sure I felt comfortable and confident with my choices.

Her attitude was simply amazing!!!!!! Calm, kind, and full of positive energy, even though the store was busy. She truly went above and beyond in every way. I walked out not only with a great pair of shoes but also with such a good feeling thanks to her.

Thank you, Sofia, for turning my first New Balance experience into something so special and memorable. You are a true gem! ?”

“I went to just check out the store to plan my next purchase of soccer boots. I got excellent service from Howard who knew exactly which boot was a for me. They carry Nike, Adidas, and Puma from what I recall. They also had socks, shin guards and supports. They also had a large collection of team and country shirts, merchandise and a good variety of quality balls. If you're in the market for anything soccer, go give them a visit!”

“I drive 2 hours just to come to this specific store! This place is always riddled with deals! Last two visits they had a 50% off entire store.. not select items but ENTIRE store! I always end up spending more than anticipated as I just keep throwing more in the bag! This last trip I got 3 pairs of pants, 2 pairs of shorts and a sleeveless top for all under $300 tax included. You can’t get prices online this good! May always go to store!”

“I recently had the pleasure of visiting the Puma Shop Outlet, and I am thrilled to share my exceptional shopping experience with fellow enthusiasts. This outlet is an absolute delight for sports and fashion lovers, offering an extensive range of high-quality products, exceptional service, and incredible deals.As soon as I stepped foot into the store, I was greeted by a vibrant and energetic atmosphere. The layout and organization of the outlet were impeccable, making it easy to navigate through the wide selection of Puma products. From footwear to apparel and accessories, the variety and range of options available were impressive, catering to both athletic and casual fashion needs.The staff at the Puma Shop Outlet were friendly, knowledgeable, and attentive. They were passionate about the brand and its products, providing valuable insights and helping me find the perfect items that matched my style and preferences. Their expertise in guiding customers and suggesting suitable products was commendable, creating a personalized shopping experience.The quality of the products at the Puma Shop Outlet was exceptional. Puma is renowned for its commitment to craftsmanship, durability, and cutting-edge design, and this outlet lived up to those expectations. The footwear was comfortable, stylish, and designed for optimal performance. The apparel was not only fashionable but also made from high-quality materials that offered both comfort and durability. The wide range of accessories, including bags, hats, and socks, complemented the overall Puma aesthetic and added a touch of style to any outfit.One of the highlights of shopping at the Puma Shop Outlet was the incredible deals and discounts available. The outlet offered significant markdowns on many products, making it a budget-friendly option without compromising on quality. The value for money was exceptional, allowing me to shop guilt-free and walk away with fantastic bargains.Moreover, the shopping experience at the Puma Shop Outlet was seamless and enjoyable. The staff ensured that the store was well-stocked, neatly organized, and easy to navigate. The overall ambiance was vibrant and inviting, creating a pleasant atmosphere for browsing and trying on products. The checkout process was efficient, and the staff were always available to assist with any inquiries or concerns.In conclusion, the Puma Shop Outlet is a shopper's paradise, delivering a five-star experience on every level. The impressive range of high-quality products, knowledgeable and friendly staff, incredible deals, and seamless shopping experience make it a must-visit destination for sports and fashion enthusiasts. Whether you're a professional athlete, a fitness enthusiast, or simply looking to upgrade your wardrobe with stylish and functional pieces, the Puma Shop Outlet is the perfect place to explore. Prepare to be captivated by the world of Puma and embark on a shopping journey like no other.”

“We were looking for some everyday shirts for my husband. The store is well organized and has a lot of selection.

Although we didn't end up purchasing anything, we were impressed with the options and neat displays.”

“We would like to commend Suzanne for her outstanding customer service. She truly went to great lengths to ensure we found the correct shoe size, a level of assistance that is difficult to find at other stores in the Niagara Outlet. Suzanne demonstrated remarkable patience and expertise, explaining in detail the nuances of determining the perfect fit. We are very appreciative of her thorough and helpful approach.”

“Went into Welland SportChek for a pair of shoes and a couple other items. Had the pleasure of being served by Adam back in footwear and I can tell you this, I worked for the company for 15 years and Adam provided the best customer service I had ever experienced! I left with what I needed and more! Thank you so much Adam! I know you will do amazing things in this company! - Porsha F.”

“Had a great experience on a trip 5 years ago at this Eddie Bauer store. They had great people working back in 2018 and they have still have amazing people working in 2023. Thank you Jeremy for making our shopping experience awesome!”

“I had an outstanding experience at Sport Chek thanks to TJ, the manager who helped me with a significant purchase yesterday. In a time when genuine customer service feels rare, TJ was a standout. I was raised in era where customer service was of the upmost importance. So I really appreciate it when it's not only acceptable, but exceptional.

He was incredibly patient, extremely knowledgeable, and took a lot of time to walk me through my options without ever making me feel rushed or pressured. He answered every question thoroughly, offered honest input, and went above and beyond to make sure I was confident in my decision.

You can tell he genuinely cares about his customers and takes pride in what he does, something you don’t see enough of anymore. This was old-school, top-tier customer service, and it made a big difference.

Huge thanks to TJ and the team. Because of him, I’ll absolutely be coming back and recommending this location to others.”

“Can find some great deals here, especially in the less frequented months as it can get extremely busy in the summer . Check the clearance racks for some awesome finds.”

“If I could give more stars, I certainly would. I was looking to get a warranty claim going on a Rocky Mountain Blizzard. The retailer I purchased from left me hanging for almost a year, claiming he was waiting on a response. After contacting Rocky myself, I found there wasn't a claim opened at all.
I contacted Thorntons and they were more than happy to open a claim on my behalf even though I purchased the bike elsewhere. I stopped in on a Saturday, we did some troubleshooting to confirm the issue, the claim was opened the following Monday, and I had a completely new frame by the weekend. Couldn't be happier.”

“I really do like this store. I’ve gotten some great deals, and even found many items available on the regular website for a margin of the price. I have one recommendation however…. After having experienced Black Friday and Boxing Day here, I beg of you to have an employee outside doing crowd control. I have been the first 10 people in line both times this past year, with Boxing Day being the worst for people cutting in. When we first got there, my sister and I would have been the first 5 people (they give something to the first 5-10 in line, and people know this). Immediately after getting there, a party of 4 joined the front of the line with their daughter who jumped out of the car and ran. We said nothing because they had just opened the gates. About 10 minutes before the store opened, another party of 4-5 people tried to join their family at the front of the line behind the other party, right before staff came out to hand out things to the first 5-10 people. The line had at least 30 people behind them that they tried cutting in front of. This time I said something myself. It’s truly not fair that people will stand outside for an hour and a half, and just have to let people cut in line who have been waiting for not even 2 minutes. 1 spot should save you 1 spot, not 5, and can be limited by having a staff member monitor this and say something about it. This review is not to ruin the fun for people, being that you hand a bonus out to the first few people. By all means, I think you should keep the incentive, but I really do think it needs a handle on it.”

“Great quality and comfort perfect for Canadian winter!

I recently bought these Columbia waterproof winter boots, and they’ve been amazing so far. They’re warm, lightweight, and super comfortable, even after wearing them for long hours. The waterproof feature really works I’ve walked through snow and slush, and my feet stayed completely dry.

The grip on icy sidewalks is excellent, and the inside lining keeps my feet cozy during cold mornings. They also look great and go well with casual winter outfits.

If you live in Canada or plan to visit snowy areas, I totally recommend these Columbia winter boots reliable, durable, and perfect for winter weather. ❄️???”