{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Everyone (Brayden, Jeremiah and Vinny) were extremely professional, friendly and super knowledgeable. They were able to solve my problems quickly and now my phone works again!”
“Fast, friendly and efficient team. Working with Eve was a refreshing event; great customer service and a most knowledgable agent. My iphone 13 pro had a sim issue, Eve was a more than proficient problem solver and had the issue resolved in no time at all! thanks verizon!”
“Ethan was so helpful and transparent! I appreciate the timely service and education about products and services. Highly recommend coming to this store over deal directly with Verizon customer service any day. My experience on the Verizon site chatting with a rep had me feeling ready to switch carriers, but after getting my questions answered and a new phone from TCC Verizon store in Oregon city, I’m very happy. Thank you!”
“My phone could no longer charge -- apparently the port was damaged. Melanie one of the people that worked there first examined the port and found it had lint and other gunk in it. It charged briefly but was no longer dependable.
So Melanie told me how I could change plans and get a new version of my phone for $100 (not including the plan change). I went from 4g to 5g and got a new phone and a better plan (better reception.) She also was great in that she put on the screen protector perfectly -- no air bubbles. And she helped me get a couple good fast wall chargers! Excellent customer care! Thank you, Melanie!”
“Elliot spent two hours with me to set up a new iPhone. He was thorough and found I didn’t back up correctly and fixed the issue to make sure I didn’t lose any data. He was so chill and knew exactly how to trouble shoot. I was dreading the new phone set up process but he made it pleasant and easy so I had to leave a review. Other staff there were so friendly and it was actually fun being there. How refreshing. Thank you!”
“Everyone at this location is great. They are always more than willing to help me with any questions I may have or anything I might need help with regarding my account.”
“Nadeen and Julio were so great. Nadeen gave me the first ever entirely positive experience I’ve ever had in my entire life at a T-Mobile or device-purchasing encounter. The rose gold phone was in stock and Nadeen helped me get a great deal and a bunch of discounts. I highly recommend this location to anyone who is technologically challenged, because if I can have a great experience anyone can. Thank you so much.”
“My favorite part about Matrix is their ability to listen and their thorough responsiveness to our needs. Their team has great communication and they were easy to work with as our company navigated our VOIP integration. As a bonus, over the years they've introduced us to their partners who've given us insight into how we might be able to improve our business processes.”
“First experience with LS Networks and all I can say is WOW! STELLAR customer service from Gabe! He was quick to get us scheduled and even called to let us know he would be arriving 10 minutes early. We are absolutely grateful to Gabe for his wonderful customer interface & great work! LS Networks you should be proud having Gabe represent your company we will definitely refer our friends, family & co-workers for all their internet needs!”
“We always have professional, pleasant and positive experience whenever we come to this T-Mobile branch. Travis was very welcoming, he even offered us bottled water. He and Kate A. were very helpful and provided technical expertise. Much Kudos to Monse Robles for going above and beyond to assist me and my wife to complete our service activation even though she was already off the clock for the day.”
“Dom helped me join T-Mobile and get a new phone. He was extremely helpful and knowledgeable and went above and beyond to make sure I was taken care of. The store was very clean and looked nice and the employees were all very accommodating. I really enjoyed my experience and Dom was great! 10 out of 10, would recommend”
“We were greeted immediately when we walked in the store. The employees were friendly and helpful. I was having trouble with my iPhone 5 charging. I was able to purchase a new charging cord and everything worked out just fine. The store was very clean and well stocked. If I need any further help with my phone I will be returning to Verizon.”
“My new Pixel 8 was acting up and not charging. I took it into this location and Amy got it working in seconds and charged it enough to get me back to work. I'm grateful she took the time to troubleshoot the phone before anything else like warranty or insurance claims. It's customer service like this that has made me a T-Mobile customer for 15+ years.”
“Amazing customer service at the location. Seamus helped me out with a complicated phone issue and saved me time and money. I would highly recommend them for mobile phone service.”
“tyler was an amazing person to have helping us, he made it easy to understand as well as fun. Aaron was great as well he made getting through the door much easier and a lot less intimidating. Both amazing people thank you so much”
“We just got three phones and internet at this store. They gave us a great deal and our internet works far better than any service we have had. The customer service was amazing. Brandon was patient and personable. There were a lot of questions we had during the process and he wanted to make sure we were comfortable with all their products.”
“If I was able to give Elias 100 stars I would. He is kind, a great communicator and knows everything that there is to know about electronic equipment. Elias helped my wife activate her new iPhone this morning and he got it done in a very short time. I cannot recommend Elias highly enough.”
“Abby is an absolutely phenomenal and top-notch T-Mobile professional. As new customers, we switched from another carrier over the phone. Not only did Abby assist me personally, she assisted my entire family. She maintained a pleasant demeanor knowing she wasn't getting the initial commission. Additionally, she was able to correct mistakes made by the Mall 205 store visited the previous day. We were poorly treated there with appalling attitudes.
My family and I highly recommend the T-Mobile Division Center location! My name is Leroy and I approve this message!”
“My family of four was looking to switch to T-Mobile from At&T to save money. Brittany helped us out and was absolutely amazing! She was knowledgeable, patient and friendly. She kept her cool in a high stress environment, with some customers taking their frustration of not bringing ID with them out on the staff.
I would highly recommend this location and Brittany!!”
“This Verizon location has excellent customer service! They've gone above and beyond to answer all my questions and ensure I was happy with my new plan while patiently resolving any issues. They patiently listened to my concerns on each visit and didn't try to upsell me. It's refreshing to feel valued as a customer. Shout out to Jeb for their positive attitude and helping me out!”
“I recently visited the T-Mobile store to upgrade my phone because it was completely out of storage, although it worked perfectly fine otherwise. I was fortunate enough to be helped by Chris. Instead of immediately pushing me toward a new phone or plan, Chris took the time to explore options for freeing up storage on my current device. He managed to free up a significant amount of space, which saved me from having to buy a new phone, and I really appreciate that.Chris also provided a thorough breakdown of the costs and benefits if I were to upgrade my phone and switch to a new plan. He was very transparent and knowledgeable, but there was absolutely no pressure to make a decision on the spot. When I'm ready to upgrade, I will definitely come back to see Chris. His honesty and customer-focused approach really stood out, and I highly recommend him if you need assistance at T-Mobile.”
“I lost my Apple Watch and went into T-Mobile feeling pretty stressed, but Braden completely turned my day around. He was incredibly kind, patient, and thorough in explaining the entire process. I ended up purchasing a new watch, and not only did he help me set it up from start to finish, he even showed me the easiest way to wear it properly—such a small detail, but so thoughtful!
Even after I left, I had a few follow-up questions and called back. Braden was just as helpful over the phone and made sure I had everything I needed.
Honestly, one of the best customer service experiences I’ve ever had. Thank you so much, Braden—you’re amazing!”
“Also of considerable mention: Our service rarely goes down. Maybe once per year...and when it does they are on it immediately. Up/Down speeds are lightning fast and stable.”
“Had an easy breezy lemon squeezy great sales experience here. Allen was thoughtful and very knowledgeable, I appreciated his kindness. Thank you for our new phones! ??”
“Frustrated with xfinity and their run around, I walked into Verizon looking for some relief. I was greated by Zachary, and instantly felt relieved. Zachary was very helpful and knowledgeable, and told me exactly what Verizon could do for me, and how easy it could be done. He gave me a cost estimate (I still needed to get my phone released from Xfinity) and I left feeling good. I came back the next day - and got right in to see Zachary. As a single Dad, I had my 5yr old with me, and he got everything done within 20mins, and I was out the door with my 5yr old and off to daddy/son date, and I even had a lower monthly bill! Thank you, Zachary! I appreciate you!”
“I needed to return some equipment. The local store staff were extremely friendly and professional and exceptionally courteous. My transaction was handled very quickly and efficiently. My congratulations to this store manager and their well trained staff!”
“Yet my service representative was 200 percent better at their job than Xfinity is as a provider. See ya and have fun losing money Xfinity 😇❤️”
“I went to this store and worked with Shawna, she handled my problem quickly and with kindness. Hands down the best retail experience I have had to date. My stigma of all phone store employees being lazy A holes who just want to get you out has been broken. I will never go to another Xfinity store again, thanks Shawna!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I really appreciate the good and timely service I received. My system is working great. I'm a senior citizen and not too good at fixing these things, so thank you Austin for your good work.”