“Fast, friendly and efficient team. Working with Eve was a refreshing event; great customer service and a most knowledgable agent. My iphone 13 pro had a sim issue, Eve was a more than proficient problem solver and had the issue resolved in no time at all! thanks verizon!”
“My phone could no longer charge -- apparently the port was damaged. Melanie one of the people that worked there first examined the port and found it had lint and other gunk in it. It charged briefly but was no longer dependable.
So Melanie told me how I could change plans and get a new version of my phone for $100 (not including the plan change). I went from 4g to 5g and got a new phone and a better plan (better reception.) She also was great in that she put on the screen protector perfectly -- no air bubbles. And she helped me get a couple good fast wall chargers! Excellent customer care! Thank you, Melanie!”
“Elliot spent two hours with me to set up a new iPhone. He was thorough and found I didn’t back up correctly and fixed the issue to make sure I didn’t lose any data. He was so chill and knew exactly how to trouble shoot. I was dreading the new phone set up process but he made it pleasant and easy so I had to leave a review. Other staff there were so friendly and it was actually fun being there. How refreshing. Thank you!”
“My favorite part about Matrix is their ability to listen and their thorough responsiveness to our needs. Their team has great communication and they were easy to work with as our company navigated our VOIP integration. As a bonus, over the years they've introduced us to their partners who've given us insight into how we might be able to improve our business processes.”
“First experience with LS Networks and all I can say is WOW! STELLAR customer service from Gabe! He was quick to get us scheduled and even called to let us know he would be arriving 10 minutes early. We are absolutely grateful to Gabe for his wonderful customer interface & great work! LS Networks you should be proud having Gabe represent your company we will definitely refer our friends, family & co-workers for all their internet needs!”
“We always have professional, pleasant and positive experience whenever we come to this T-Mobile branch. Travis was very welcoming, he even offered us bottled water. He and Kate A. were very helpful and provided technical expertise. Much Kudos to Monse Robles for going above and beyond to assist me and my wife to complete our service activation even though she was already off the clock for the day.”
“We were greeted immediately when we walked in the store. The employees were friendly and helpful. I was having trouble with my iPhone 5 charging. I was able to purchase a new charging cord and everything worked out just fine. The store was very clean and well stocked. If I need any further help with my phone I will be returning to Verizon.”
“Johnathan helped use pick out some nice pixel phones. He even helped us find The only phone case that fit that type of phone. Unfortunately they only had one so we're buying the second one offline. Jonathan was patient and friendly with us and our 2 young boys.”
“My new Pixel 8 was acting up and not charging. I took it into this location and Amy got it working in seconds and charged it enough to get me back to work. I'm grateful she took the time to troubleshoot the phone before anything else like warranty or insurance claims. It's customer service like this that has made me a T-Mobile customer for 15+ years.”
“tyler was an amazing person to have helping us, he made it easy to understand as well as fun. Aaron was great as well he made getting through the door much easier and a lot less intimidating. Both amazing people thank you so much”
“If I was able to give Elias 100 stars I would. He is kind, a great communicator and knows everything that there is to know about electronic equipment. Elias helped my wife activate her new iPhone this morning and he got it done in a very short time. I cannot recommend Elias highly enough.”
“Abby is an absolutely phenomenal and top-notch T-Mobile professional. As new customers, we switched from another carrier over the phone. Not only did Abby assist me personally, she assisted my entire family. She maintained a pleasant demeanor knowing she wasn't getting the initial commission. Additionally, she was able to correct mistakes made by the Mall 205 store visited the previous day. We were poorly treated there with appalling attitudes.
My family and I highly recommend the T-Mobile Division Center location! My name is Leroy and I approve this message!”
“This Verizon location has excellent customer service! They've gone above and beyond to answer all my questions and ensure I was happy with my new plan while patiently resolving any issues. They patiently listened to my concerns on each visit and didn't try to upsell me. It's refreshing to feel valued as a customer. Shout out to Jeb for their positive attitude and helping me out!”
“My family of four was looking to switch to T-Mobile from At&T to save money. Brittany helped us out and was absolutely amazing! She was knowledgeable, patient and friendly. She kept her cool in a high stress environment, with some customers taking their frustration of not bringing ID with them out on the staff.
I would highly recommend this location and Brittany!!”
“Also of considerable mention: Our service rarely goes down. Maybe once per year...and when it does they are on it immediately. Up/Down speeds are lightning fast and stable.”
“Had an easy breezy lemon squeezy great sales experience here. Allen was thoughtful and very knowledgeable, I appreciated his kindness. Thank you for our new phones! ??”
“Yet my service representative was 200 percent better at their job than Xfinity is as a provider. See ya and have fun losing money Xfinity 😇❤️”
“I walked in when they were about closing the store but Benji and Maya were very courteous. Love the vibe! Benji took the time & explained different service plan options as I switched from Xfinity to T-Mobile and from T-Mobile back to Xfinity due to lack of coverage and misled by the salesman from a 3rd party authorized dealer. Anyway, I would refer anyone to go to that store because of them. Not pushy, friendly and hard working people.”
“Brian is simply the best. Only good experience I’ve ever had getting a phone. He explains things well and is super charismatic. Definitely makes the phone buying process less grueling. Bought 2 phones with him now!”
“I don’t recommend using Xfinity at all, but I went into this store a couple days ago, JASON helped me, & I got hands-down the best assistance I ever have from Xfinity. He was knowledgeable, he listened, he had a great attitude, made me feel like his priority was to fix my problem, while appropriately making sure others were being helped. I’m hoping his manager sees this. I hope he gets his recognition.”
“Some of the best customer service I have ever received. I worked with Sol to reach a bundled deal that is going to be saving me lots of money. I definitely would recommend.”
7:00 AM - 7:00 PM
520 SW 6th Ave, Portland
Internet Service Providers
“They actually listened to my complaint in regards to their rival company and helped me find the best service for my needs and I will recommend it to my friends and family”
“Everyone (Brayden, Jeremiah and Vinny) were extremely professional, friendly and super knowledgeable. They were able to solve my problems quickly and now my phone works again!”