“for a $5 membership fee you can go to this store that has clothe, shoes, some foods, drinks, lawn equipment, electronics, household items and more. The staff is A+ every time we go in. This is how a business should run.”
“Shop for cookware only to find everything for family needs at low prices. A great store for beding, shoes but the perfumes selection are not quality like past.”
“My favorite Nordstrom in the entire NW. Despite moving to Arizona, my wife and I coordinate all our shopping through MATT T. In Men’s suits. He’s a throwback to the golden days of Nordstrom, where if he doesn’t have what you’re looking for, he’ll hunt it down. Best customer service employee in almost 40 years of shopping at Nordstroms!”
“We enjoy shopping this Macy’s location. I picked up 6 new pairs of nice quality shoes (mostly Clarks). My wife also picked up a few great outfits for a great price.”
“Despite a challenging online shopping experience on Black Friday, Nordstrom's Washington Square store redeemed itself through an outstanding employee, Betsy J.I'm going to detail my experience leading up to Betsy saving the day. After 2 prolonged online chats my order was placed on the evening of Thanksgiving with a promise of a post-purchase price adjustment.The next morning I opened my email to get the order number so I could follow-up on the price matching to find that the shipping address had changed to a previous address I'd used on a trip that was states away from where it was supposed to go. An address that had even been deleted.Despite placing my order the night before and checking the billing and shipping address 3 times (I've had repeated issues with the Nordstrom system reverting my shipping address back to random addresses used in the past), I opened my email the next morning to get the order number to follow-up on the price matching and encountered issues finding a wrong shipping address in the email receipt AGAIN.Despite the items not being processed or shipped, customer service was unwilling to change the address or cancel the order. This led to a frustrating situation, highlighting the challenges faced in the online shopping process with Nordstrom (I've been told I'm not the only person who experiences this with their system).Nevertheless, a visit to Nordstrom's Washington Square store and the exceptional assistance from Betsy in women's activewear turned the experience around.Customer service originally was unhelpful when I reached out to them immediately upon receiving the receipt email and several more times after. They suggested monitoring emails for shipping notifications and contacting them promptly to intercept the package but explained that only then they MIGHT be able to help recall the order if it was shipped with 2 specific shipping services, if it was shipped with any others they wouldn't. My attempts to stop the shipments (they were sent individually) were futile and both items ended up at the home of someone in another state. It was really a bummer, we own a gym -our clients discover new fitness clothing options from us, I'm also a stylist & enjoy helping my clients find the best gifts for themselves and their loved ones.During a visit to the Washington Square Mall, Betsy at Sweaty Betty went above and beyond. Despite a prior reluctance to buy another sweater, she overheard my husband saying how we already had paid for the item that didn't come to us. Betty was caring enough to ask about what he meant. I explained what happened not expecting anything but after hearing about it Betsy refunded my online order, demonstrating exceptional customer service and product knowledge. Her dedication turned around my perception of Nordstrom's service which has taken a big nosedive in the past years.Betsy's outstanding service stands in contrast to the challenges faced with Nordstrom online orders & customer support. Her commitment & product expertise make her an asset to Nordstrom. Betsy's exceptional service has restored my faith in Nordstrom, & I hope she receives the recognition she deserves. I told her I didn't want her to get in trouble for helping and she said no way, customers should be treated well!Betsy is how I remember Nordstrom used to be. My Mom jokes I was practically raised at Nordstrom eventually buying my Lazaro gown and veil from their Seattle wedding suite, I've been a customer for life and so I'm confident when I say- you have a jewel of an employee in your women's activewear department in Betsy J. Walking through the store yesterday there were employees who seemed aimless. Betty wasn't. She was actively folding, making sure the area was tidy and that anyone around was being taken care of. Unobtrusive but a wonderful presence. She is extremely knowledgeable about the products she was selling and loved the brand Sweaty Betty too. She told me she had been working for Nordstrom”
“Adiya was great. I was visiting from Florida and had a facial. She did great. I purchased products Adiya was also very knowledgeable about the products and deserves a raise.”
“Great customer service overcomes problems that might occur with a product. In this case, Robert, my sales guy at the Tigard (OR) Macy's Furniture store, provided stellar service even though the mattress didn't work out. He worked with and for me to get me the best deal and the best customer service. For that reason alone, he ensured I'll go back to Macy's in the future for furniture.”
“I went there for magic cards. Their selection was poor. The rest of the store was great. Must have been an off day for them putting product out. Several empty places where the cards I was going to buy should have been.”
“This is a very large Target with ample parking. Great selection of travel toiletries and over-the-counter meds. Self checkout was quick and easy. They supply paper shopping bags for a fee.”
“This store always has what I'm looking for! A little bit higher prices but very good service. I didn't shop in the children's clothing department and there were 3 ladies talking (workers) at the shoe department. I asked them to help move a couple of carts out of the way and one turned around and moved them, then turned back and kept talking with all their backs to me!! How lazy and rude!!”
“On my last several visits, I found myself waiting a long time at the locked display cases with no one available to help, which was frustrating. I understand staffing can be a challenge, so I wanted to mention it in case it helps improve things.”
“They recently renovated this store to add an Ulta section and a larger Starbucks. They both look very nice and shiny but the Ulta is usually very sparse with products. I'm going to attribute that to the backlog of COVID supply chain issues.”
“Very good with assisting you with your prescriptions. A few employees working the counter, however, could use some lessons in Customer Service. I am thinking of one gentlemen in particular, but I will not name him in this review. I do know I have heard other customers express displeasure as well about that particular person. Sadly, that gentleman seems to probably work full-time as it seems, he is always the one at the front counter. Everyone else there has been wonderful. I do think the time it takes to prepare prescriptions that are sent in by doctors could also be done in a more timely manner. It seems the most prescriptions unless they are sent in as urgent are put off until the following day most of the time unless you call and request that they fill it that day if possible. Otherwise, I have no complaints. I have never had an error done on any of my prescriptions. I also like the fact that I can get a prescription delivered as well if there is no way, I can get there to get it. There has been a lot of improvement lately. So thank you for that.”
“Nicest Walmart experience in Portland area! After shopping at the two Walmart's on SE 82nd for years, I'm absolutely amazed at how much cleaner and better organized this store is. It was hard to believe it's a Walmart! For the first time ever, I purchased lots of gorgeous produce: cherry tomatoes, lemons, limes, sweet peppers, carrots and fresh spinach. All looked great! I felt safe shopping here as opposed to the SE location which is sometimes sketchy. While here I perused the housewares, paper goods, and seasonal departments to check out the inventory. And picked up some Avia brand leggings and workout tops, all fashionable and between $12.99-17.99. They are fleece lined and feel so good against my skin. Perfect for walking in this current cold weather. Used the self checkout which was huge and well managed with 3 reps who were quite alert, helpful and friendly. The Front doors have large in and out arrows to keep people socially distanced. Sanitizer is available. Huge parking lot right out front. Curbside pickup offered for online purchases. Overall a very nice shopping experience. I will definitely be back! Who, knew?”
“Nicest Walmart experience in Portland area! After shopping at the two Walmart's on SE 82nd for years, I'm absolutely amazed at how much cleaner and better organized this store is. It was hard to believe it's a Walmart! For the first time ever, I purchased lots of gorgeous produce: cherry tomatoes, lemons, limes, sweet peppers, carrots and fresh spinach. All looked great! I felt safe shopping here as opposed to the SE location which is sometimes sketchy. While here I perused the housewares, paper goods, and seasonal departments to check out the inventory. And picked up some Avia brand leggings and workout tops, all fashionable and between $12.99-17.99. They are fleece lined and feel so good against my skin. Perfect for walking in this current cold weather. Used the self checkout which was huge and well managed with 3 reps who were quite alert, helpful and friendly. The Front doors have large in and out arrows to keep people socially distanced. Sanitizer is available. Huge parking lot right out front. Curbside pickup offered for online purchases. Overall a very nice shopping experience. I will definitely be back! Who, knew?”
“Nicest Walmart experience in Portland area! After shopping at the two Walmart's on SE 82nd for years, I'm absolutely amazed at how much cleaner and better organized this store is. It was hard to believe it's a Walmart! For the first time ever, I purchased lots of gorgeous produce: cherry tomatoes, lemons, limes, sweet peppers, carrots and fresh spinach. All looked great! I felt safe shopping here as opposed to the SE location which is sometimes sketchy. While here I perused the housewares, paper goods, and seasonal departments to check out the inventory. And picked up some Avia brand leggings and workout tops, all fashionable and between $12.99-17.99. They are fleece lined and feel so good against my skin. Perfect for walking in this current cold weather. Used the self checkout which was huge and well managed with 3 reps who were quite alert, helpful and friendly. The Front doors have large in and out arrows to keep people socially distanced. Sanitizer is available. Huge parking lot right out front. Curbside pickup offered for online purchases. Overall a very nice shopping experience. I will definitely be back! Who, knew?”
The Cincinnati-based supermarket giant will open about 110 new stores in fast-growing markets by 2029 and introduce three updated store formats, executives told investors Oct. 20 at the company’s Investor Update in New York. Kroger already runs about 2,700 stores in 35 states. The formats come in three sizes, a bit like small, medium and large, matched to each market. Mary Ellen Adcock, Kroger’s executive vice president and chief merchant and marketing officer, walked through the lineup.
Walmart shoppers want a head start on the holidays, and money explains a lot of it. Some 44% of respondents call affording the holidays their top stressor, and 61% say holiday costs shape their shopping mood. Asked what would make the season easier, 70% picked lower prices and 57% picked more deals and promotions. Convenience ranks lower: 30% want one-stop shopping across categories, and 20% want faster delivery.
Target is rolling out its most ambitious store overhaul in more than ten years, with plans to remodel over 130 locations and open 30 new stores across the country this year. The retailer is also putting money into supply chain technology upgrades to keep pace with how shoppers buy today.
Aldi is celebrating its 50th anniversary in the United States with an ambitious plan to open more than 180 new stores across 31 states in 2026, pushing its footprint closer to 3,200 stores by the end of 2028.
Target has transformed its SoHo location into an immersive, 26,000-square-foot concept store that puts style and design front and center. The two-level Manhattan store has been reimagined as a "one-of-a-kind concept store where everyday shopping meets play, discovery and style," featuring curated collections from influencers and celebrities, seasonal merchandise drops, and a constantly changing product lineup to keep up with the latest trends.
