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“Had a 5* experience with BJ today, helping me to return some equipment. When he found out that his system would not allow him to process the return, he gave me 2 options, one of which was to have a UPS Store process it. He literally walked with me a few stores down to the UPS Store, went back to his store to get some info they needed, and then stayed with me til they finished processing the return and gave me the receipt. He went the extra mile for me. Much appreciated. In hearing him work with another customer before me, he seemed very patient and knowledgeable.”
“We had a wonderful time with Augustine! It was a process with transferring all of our lines and he an amazing job helping us. Extremely professional and friendly, highly recommend!”
“Maddie at the ATT store in morrisville has been most helpful to my mom and I trading in and upgrading our phones. She was able to answer our questions thoroughly and enthusiastically. She provided multiple upgrades options before we even committed to upgrading and also helped walk me through erasing my old iPhone for trade in over the phone. Thanks Maddie for all of your help!”
“The young man who helped me was not Mohommad but a different guy altogether. I’m pointing that out only so that the young man gets the credit he deserves. He was super polite, professional and knowledgeable. He even offered me some water when he saw that I was having a little trouble as I’m a diabetic and forgot to bring my water flask. He’s a great asset to ATT and should be considered for positions of greater responsibility.
He’d make an excellent trainer, for example, as well as salesman.”
“If I could give 10 stars I would. I upgraded from an iPhone 8 to an iPhone 16. The staff is absolutely awesome. They took their time helping me, showing me, and explaining everything to me. The whole staff is very courteous, friendly, helpful, knowledgeable, and professional, etc… I can go on and on about how great they are. I would and I will recommend them to anyone and everyone. I will refer anyone who needs to upgrade their phone or have any advice, issues, problems or questions to the amazing team at Verizon. Trust me and believe me when I say that you will not be disappointed. They helped me out tremendously and I won’t go anywhere else but here. Thank you very much again to the great helpful professional staff, Julio, Shaq, Jordan and Samantha here at Verizon.”
“Zafir (I pray I am spelling it right) hooked us up with our new phone. He was awesome to work with and answered all of our questions in a professional manner. I recommend this location 100% and Zafir is the reason why :) !”
“Best Verizon store I’ve been to hands down. The team here is incredible. Knowledgeable and you’re in and out. Won’t go anywhere else.”
“Great employees with extra ordinary customer service. Very polite and helpful. I would recommend everyone to visit once and experience the low cost service and great customer service.... kudos to them!”
“Tom went above and beyond to help me get set up on a new plan and resolve an issue with incoming calls. He stayed late to make sure everything was working properly and even assisted me again the next day when an additional update was needed. Tom was professional, patient, and incredibly helpful throughout the entire process. He made what could have been a frustrating experience smooth and stress-free. He was truly a pleasure to work with, and I’m very grateful for his outstanding customer service.”
“Matthew is Awesome just went in for a sim chip swap. I was knowledge with a delightful hello before I took three step in to the store that's a great feeling. Matthew solved my problem and gave my father some great information about his plan he was unaware about. And also has great insight on unique tech products.”
“Got my phone replaced by AppleCare but they forgot to switch my eSIM over. Marlon greeted me asked what I neeeded grabbed his tablet and within 10 minutes had my service up and running. A+”
“Today I saw Mike in the phone store and he completed the transfer of all the necessary data to my new phone that Pete started yesterday. He was not only professional but knowledgeable and helped me get my new phone to 100% of where it needed to be. This employee is exceptional and an asset to your company!”
“Everytime I show up here I receive nothing but excellent customer service especially from Emerson. He has been nothing but extraordinary! Definitely will be returning in the future. If you need anything from a phone store this is the place!”
“Kenny was extremely knowledgeable about my phone and the apps I needed to run my email. He was personable, kind, considerate with extensive knowledge about AT&T services. He reduced our bill by $70 a month. We're thankful we met Kenny from AT&T.”
“I have been a customer of this specific cricket store for at least about a dozen years, just because of the top tier customer service that Ron provides every single time I have visited the store.
If you say that you've found a better mobile sales and service representative in Lower Bucks County, then I'd have to question your sanity. ??”
“Lowenski and Dilaisy are awesome employees and an asset to boost. They are always very professional and greet me with a smile. It's a pleasure being served by them!”
“EMPLOYEE JAMES IS A WELCOME CHANGE FROM 99.9% OF PEOPLE I HAVE INTERACTIONS WITH AROUND TRENTON, HE IS VERY INFORMATIVE, HELPFUL, ENGAGED AND NOT HAVING HIS FACE BURIED IN A PHONE, RESPECTFUL AND ALWAYS WILLING TO HELP NO MATTER THE SCOPE OF YOUR PROBLEM”
“Good customer service, I liked how Egliss came before me, a good person and he helps me at every step. I recommend this place and I recommend that you go to egliss.”
“Today my uncle and I had the pleasure of working with the manager named MIKE. My uncle got a great deal on a phone and case. He was very knowledgeable and quick. I used to work at this location under a different company and it feels good to know there are good people working there. I’ve encountered multiple different locations today that were not helpful and just trying to upsell. Thank you Mike for all your hard work! And we appreciated the water bottles while we waited for his info to transfer to the new device. AS SOMEONE WHO WORKED FOR METRO OVER TEN YEARS, I RECOMMEND THIS LOCATION FOR FRIENDS AND FAMILY. Thanks again Mike! Your an asset!”
“Brian was very knowledgeable and professional. He gave solutions to our problems and found the best deal for our family plan. I will return to this store because of Brian's expertise and customer service.”
“I went to get my iPhone 11 screen fixed and Diego was very helpful and knowledgeable about the process. He had my screen fixed in 20 minutes I would absolutely recommend UCrackIFix to any and everyone with any electronic needs.”
“I had a great experience at the T-Mobile store in Oxford Valley Mall! I stopped in to get a new phone case and screen protector, and the staff couldn’t have been more helpful. They answered all my questions, took the time to show me different options, and made sure I left with exactly what I needed. Everyone was friendly, professional, and knowledgeable. It was a quick and easy visit, and I really appreciated the excellent customer service. Highly recommend this location!”
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“Sumith was so very helpful with my Apple Watch purchase and showing me how to use it! He was very pleasant and professional! I would recommend him to others! Elizabeth Koch”