Macy's, established in 1858, is a well-known department store with over 740 locations across the country and an online presence. The Macy's Rogue Valley Mall provides a selection of popular fashion brands like Ralph Lauren, Calvin Klein, and Estee Lauder, alongside a variety of housewares and furniture. However, customer reviews indicate some challenges. Shoppers have noted good prices but mentioned a lack of employees, with blocked dressing rooms and limited checkout locations. Many feel that the store has scaled back its stock, leading to a perception of reduced quality. While some customers appreciate the helpful staff, others have experienced difficulties with returns and customer service policies. Overall, Macy's offers a range of products but may need to improve staffing and customer service to enhance the shopping experience.
Struggling but doing what they can as all of retail hurting.
February 2025
Been around for a long time and still have some decent products but they are always messy and in disarray. Prices are premium but some of their products are not.
February 2025
clean and well kept location with a wide variety of clothes and household items to choose from.
