The UPS Store #7281 in Franklin is known for its friendly and helpful staff who provide quick and efficient service. Customers appreciate the courteous employees who assist with packing, shipping, printing, and document services, often delivering a good experience even during busy times. The store is clean, organized, and offers a variety of services including mailbox rentals, notary, shredding, and faxing. A special highlight is the parcel box filled with toys and goodies for children, which customers find delightful. Staff members are praised for their helpfulness and good recommendations, making the store a reliable place for shipping and printing needs. Overall, the store offers professional service, a welcoming atmosphere, and thoughtful touches that keep customers coming back.
Don and his team were very professional! I came in almost close to closing and the team was very professional. Customer service is a lost art, both employees tonight were kind and efficient!
October 2026
They are so nice, helpful, and efficient! So grateful.
August 2026
I have had several returns to make for ordering school supplies for our school. This UPS store is ALWAYS efficient and kind and helpful every time I go in! Although it is out of the way from where I live, I choose this store every time!
