S, 1222B Dickerson Road, Goodlettsville TN 37072
“WES Outdoor Power Equipment Sales and Service provides reliable equipment, quality repairs, and friendly customer service. Their knowledgeable staff and quick turnaround make them a trusted choice for outdoor power equipment needs.”
110 Rivergate Parkway, Goodlettsville TN 37072
“Ben at the register is a one man show. He knew exactly where in the store the product I was looking for was. And when I asked him to call someone to unlock it for me he did it himself. Give that man a raise.”
500 W Main St #260, Hendersonville TN 37075
“Top tier customer service. Always a smile even in 90 degree heat. Had the pleasure of meeting Christa today in the garden center. Not only did we talk plants, I got a few good finch deterrent ideas. Love our garden workers as well as inside Always helpful. So glad to have such a good community store.”
2622 Gallatin Pike, Nashville TN 37216
“Had an incredibly helpful employee (i think his name was Nick?) go way above and beyond. Came in with an electric skateboard that had a stripped nut that seemed impossible to remove, instead of telling me what tools to buy he fixed it himself. Unbelievably kind. I will be coming back here at every available opportunity.”
8531 Hixson Pike, Hixson TN 37343
“I gave them a call when Tiwi answered I explained that I was looking for bulk gravel. Instead of turning me away explaining the tractor was broke he sold, me on coming in and he would hand load my truck. He was courteous and never once complained about having to do it in 90 + degree heat. With service like that I will definitely be back.”
2113 Gallatin Pike North, Madison TN 37115
“I shop there very often, would shop there more often if I have money, even though I spent a lot of money, but all ways have a great selection. I need to go there soon anyway.”
911 Center Point Rd, Hendersonville TN 37075
“I really was unaware that they had so many tools screws nuts bolts. I was actually looking for a particular nut and screw and I was amazed that they had the size I was looking for for the last two weeks. It was a one shop shop for me today.”
1008 Gallatin Pike North, Madison TN 37115
“Needed new front tires for our Zero Turn, Tractor supply wanted $75 for flat free or close to it, Northern tool had them on sale for $45 each. Basically less than TSC wanted for the standard tires that go flat. 🤷♂”
28A Volunteer Dr, Hendersonville TN 37075
“The staff at Ferguson Plumbing Supply were extremely helpful, really going above and beyond to help us solve an unexpected problem we encountered while trying to renovate our mid-century bathroom (which still had all the original fixtures!) They were very knowledgeable and provided us with products we could buy through their company, making the process as smooth as possible for us. THANKS!”
808 Dickerson Pike, Nashville TN 37207
“Business seems to be booming at Capital City this morning! John and the guys are hard at it. They've got just about anything you might need for your masonry projects. And for you concrete guys, well they have you covered too! Stop in and see them today!”
2805 Old Hickory Blvd Ste b, Old Hickory TN 37138
“Not only had what I needed, walked ahead of me and got it off the shelf for me. They have a great selection. This is my first time here, but I’ll definitely be back. PS better than Home Depot or any of the others like that.”
10 East Campbell Road, Madison TN 37115
“Geeze, I was able to get EVERYTHING I came for. A miricle; however, carts stairs and boxes everywhere. Had to findemployees to move stuff so we could get to shelves. Hmmm.”
79 Industrial Park Dr, Hendersonville TN 37075
“Definitely 5 stars! Everyone was so friendly and helpful! I was looking for some very specific parts and everywhere else I went never took my business seriously. Alex, however, went above and beyond to answer my questions and help me find affordable solutions! I will definitely only be going to them for now on!”
14909B Lebanon Road, Old Hickory TN 37138
“This place is router bit heaven. This is the place to go if you’re in need of any specialty router/CNC bits, though they have a wide variety of various woodworking stuff, typically of the spinning variety but also layout tools, saw blades and other high quality items. The staff is SUPER friendly, knowledgeable and made sure to help me find what I was looking for. Penny the shop-puppy is a sweetheart as well! I almost never leave reviews unless the experience was remarkably positive or negative and in this case I’m happy to say that it was the former & not the latter!”
5025 Old Hickory Boulevard, Hermitage TN 37076
“Reggie at the online order desk was amazing while I was having difficulties picking up a Honda generator to take back to Hawai'i due to the recent hurricane Lala. Mahalo Reggie for your help brother🤙🌈”
5010 Old Hickory Boulevard, Hermitage TN 37076
“Great location! The trusted home improvement retailer has a wide range of in-store products, associates willing to offer DIY project guidance, and even more products available for 1 and 2 day delivery online. It is amazing how they can accommodate anything from a simple home repair, to a full-scale professional remodel.”
5010 Old Hickory Blvd, Hermitage TN 37076
“Danny and Jermaine DEDICATION is the word that described my last experience at the Home Depot. The wholeStore did a good job taking care of me but it was Two names that really had a MVP performance,.. Danny and Jermaine. I came back twice because I had the wrong measurements on wood cuts. What heavily impressed me was the patience and the teamwork displayed to take care of my needs. I now have a happier wife which will indeed make my life happier. I greatly appreciate both of you!”
360 E Main St, Hendersonville TN 37075
“I come here about four times a week. I am a remodel specialist. I wanted to give thanks to Julia at customer service. She was overly busy with the amount of customers needing help. I was 4th in line and watched her conduct herself in such a positive manner with each and every frustrated customer. Great hire lowes! Please recognize her and take care of her so she feels valued!”
205 N Anderson Ln, Hendersonville TN 37075
“This is the definition of customer service! The staff was super helpful and pleasant to deal with. This is the first time in a long time where I feel like every employee was friendly, spoke, and ready to assist. I recommend this HD even if you live on the other side of town.”
360 E Main St, Hendersonville TN 37075
“I’d like to commend the staff( his name is Tim) and his manager for an excellent customer service. They fully assisted us today , didn’t stop till they found the outdoor furniture that we were looking for to buy! Lowe’s should have more people like them!!!”
205 N Anderson Ln, Hendersonville TN 37075
“The Hendersonville rental place is very good have some good people working there Steph Lauren Robert Jesse Pete well definitely go to this rental place for my rental needs”
1584 Gallatin Pike N, Madison TN 37115
“Kevin in the Pro Dept is amazing and in my opinion, he is stellar! Went to 5 other Home Depot's and looking for a certain Dewalt tool that each store claimed they had. Not one employee would give me any more than 5 minutes of their time, nor would they look for it. Got to the Madison HDepot and met Kevin. He called around to the other stores, tracked one down, had it shipped to my house via UPS. Took him a few days, but he found it. Not only did he do that work, but he followed up with me afterwards. Amazing customer service!”
1015 Joyce Ln, Nashville TN 37216
“This staff is amazing. Very helpful and always on-point. I’ve rented vehicles and tools on many occasions and they are great to work with. Thankful for this crew and the services they provide.”
1584 Gallatin Pike North, Madison TN 37115
“A few weeks ago, my boyfriend and I decided to go to Home Depot to check out Christmas tree. Despite it pouring rain outside, the employees of the garden center were dressed head to toe in yellow rain gear to help anyone needing assistance outside. After initially checking out the trees, my boyfriend and I opted to leave as we didn't want to purchase a tree without seeing how it looked untied. It appeared all the trees were already tied up for easy pick-up. As we walked to our car (in the pouring rain), one of the employees, Will, ran up behind us with an umbrella and continued to walk with us holding the umbrella over us so we didn't have to be rained on. He was not prompted. He was not under any direction. He just did it. We couldn't believe how kind of him that was. We began talking about how we wanted a tree, but opted not to because we wanted to be able to see what it looked like after being tied up. He goes, "Oh! Well, let me help you. I'd be happy to do that for you. Let's go back over to the trees." For the next 20 minutes, he generously assisted us in looking for the right tree, all the while giving us useful tips on how to treat the tree once at home. Upon purchase of the tree, two other guys helped tie the tree on top of our vehicle, again, in the pouring rain. They took their time, making sure everything was secure. When we were ready to leave, we offered a tip. They kindly declined saying that they don't accept tips!! We insisted, but they once kindly stated it was their pleasure to simply be of service to us. We couldn't believe it! These guys went over and beyond for us on a day that I'm sure they would have rather stayed home in their comfy houses outside of the cold and rain. Yet, they were working in the rain and were so generous and kind. THANK YOU Home Depot Madison! You guys have won our business for a lifetime.”
1584 Gallatin Pike North, Madison TN 37115
“I had a kind of unique problem with some trim. A young man named Alex helped me out. He answered all the questions got everything knocked out and in about 15 minutes and took care of a pretty confusing problem I had so the store is great.”
1015 Joyce Ln, Nashville TN 37216
“Paul Mahaffey- Appliance Specialist, was absolutely excellent. He was so courteous, helpful and knowledgeable about what we were looking for. I will definitely return to this location and purchase the Appliance from him.”
5010 Old Hickory Boulevard, Hermitage TN 37076
“Danny and Jermaine DEDICATION is the word that described my last experience at the Home Depot. The whole Store did a good job taking care of me but it was Two names that really had a MVP performance,.. Danny and Jermaine. I came back twice because I had the wrong measurements on wood cuts. What heavily impressed me was the patience and the teamwork displayed to take care of my needs. I now have a happier wife which will indeed make my life happier. I greatly appreciate both of you!”
3460 Dickerson Pike, Nashville TN 37207
“This 5 Star review is for a Customer Service Rep named Amber. She handled my issue involving a lawn mower that was delivered in front of my garage (blocking the car inside) and then it would not start. After a number of conversations and trips to the store regarding the possibility of repair or removal (in a timely manner), the problem was finally solved by Amber who advised me that there had been issues with new mowers delivered with dead batteries. Amber suggested that I try jumping the battery which immediately solved the problem which prevented me from buying from another dealer. Amber was patient and professional with me throughout my frustration with the incident. Thanks Amber! You are Appreciated.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
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