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“Joshua was my ringer up (aka- cashier)
Very polite he helped me find everything fine, he was very blunt, and self explanatory and self educated, in his work,
He did tell me to knock it off with the politeness, I did call him “sir” one to many times oopsies other than that, he was AMAZING.. he should get 20 stars if I had it my way”
“Awesome!! Did diagnostic test on our vehicle....sent us to local auto shop.
Part ordered...put on our car...within a short period of time we are back on the road. Highly recommend. Thank you!!!”
“I work 2 doors down from them and occasionally cart some wheels and tires over to them to get mounted and balanced, these tend to be nice and expensive aftermarket wheels, sometimes with stretched tires. They work fast and they are careful and respectful with them everytime, from one small business to another I really appreciate what they do.”
8AM - 5PM
206 W Scott Ave, Knoxville
Battery Stores
“I drive for a local LTL company in Knoxville. We go here regularly for deliveries and pickups. The staff have always been quick to get you taken care of whether it is unloading or loading. They do close for lunch from 12:00pm to 1:00pm each day so you just need to keep this in mind when doing your route. If possible just work around the freight and come by before or after this period and you won’t have any troubles. They do a great job of labeling the freight and have all the proper paperwork ready to go. They remind you if you need placards for the shipment or not which is very helpful sometimes when you are in a hurry to get to the next stop. I’ve asked them move a piece of freight for me that was my next delivery that I needed moved to the back of the trailer because I was unable to move it myself with my pallet jack either due to size or weight. They never hesitate to help me out with stuff like this which makes them a great business to be at when you need a little help. Not all businesses are as eager to help you if it is not their freight and some will refuse to touch it at all. If it weren’t for businesses like Industrial Battery that are willing to help drivers out from time to time when we need it we would not be able to do our jobs as efficiently as we possibly can.”
“They always have everything I need for my ram and equinox. They guys working there are helpful and knowledgeable. Monica is the Best however
If you find this review helpful. Please hit the thumbs button below às it helps me my reviews out there to the top. Over 78 million people have seen my reviews from Miami throughout Knoxville Tennessee and up to Boston”
“I hope I've got the correct store. I was in and needed some parts. Diego and I believe Kaston, sorry about the spelling, did a great job helping me find my parts. And price matched some things saving me quite a bit. Very helpful and knowledgeable. I'll drive the extra to frequent their store more often.”
“Man, that staff there is amazing! Knowledgeable too. Helped me check my spark plugs and change out my first ignition coil right there in the parking lot. Highly recommend! This is the one in Karns!”
“Patrick and Clayton were so helpful to us. We are from Ohio and our car broke down in TN. They kindly came out and helped us with our car as much as possible. More than we can say for Firestone 5 stars for these guys!!!!”
“The employees of this store have always been very helpful and quickly provide service. I’ve had several phone repairs done here and it’s always done professionally and quickly.”
“My experience with master battery was amazing ! I was helped by a man named Jared and he was so polite and attentive and helped me swiftly and efficiently!! He actually took his time with helping me instead of trying to rush me out the door like all other places were. Highly recommend Jared if you stop by here! Plus their prices can’t be beat!”
“Super helpful and they helped replace my dead car battery even though it was close to closing time and a bit rainy out. I had tried going to autozone first but they refused to help. Super grateful to Oreilly!”
“Got a battery check.....not good news but I was well taken care of. Purchased new battery, got core credit and they installed for me in under 8 minutes. Outstanding friendly customer service. O'Reilly Auto Parts stores are far and above the rest.”
“William went above and beyond to assist me this evening. I experienced the most stellar customer service I have ever received from any member of a parts store place and I am most appreciative plus I never normally leave reviews but for this I absolutely had to!!!”
“I had a wonderful experience with
O 'Reilly's Auto Parts. My car had to jumped off to get it started. I drove straight to the store on Tazewell Pike where Jerney tested the battery and the alternator. He said the battery was low. He gave several options and explained the benefits of each one. His explanations were very clear and I did not feel like I was being talked down to. I chose to replace the battery. He gave options about the new battery. Once I chose and paid, he installed the battery and took care of the old one. I highly
recommend O'Rilley's. I will return again.”
“Thank you Tre! Twice in one day he helped me with the sweetest heart and so much kindness. He walked me through my check engine results and really made me feel better about everything. He even recommended a good place to take my Jeep! He is the real MVP!”
Battery Stores
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“I had a dead battery across the street and the store manager Kevin was extremely kind. He even walked me over to my car to jump my battery. With no pressure he said if you ever need any help or what not go shop around for batteries and I'll be here if you need me. 30 minutes later I decided that he was the best customer service and he was thorough and got me on the road again. He is a lifesaver and I'm very grateful for him.”