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“We have been at Texans Credit union since 1996 it has been a great experience. The staff is pleasant and helpful always. We are product to call Texans CU our home for banking”
“Kawana was amazing I've known her for for quite a while now at this location she always has great customer service. Today she helped me open my son's first bank account. She was very helpful and very knowledgeable.”
“Manager Nicholas was great! He helped me sign up for a higher yielding savings and checking account, unfreeze my credit on experian and apply for and get a secure credit card to start building my credit again. I was able to get everything done quick and easy. This Texans CU has been easy and pleasant to work with! Thanks Nicholas!”
“It was very refreshing to be helped by Ashley Powell. She was so friendly, kind, professional, and efficient. She was able to help me in just a few minutes when I expected it to take much longer. She was amazing!”
“We had a very positive experience at Texans Credit Union thanks to April Weaver. Initially, there was some confusion regarding opening a new account because of a previously closed account with a small outstanding balance. Rather than simply ending the conversation there, April remained professional, courteous, and willing to look into the situation further.
She took the time to research the issue, explained the available options, and helped us find a solution. We were able to pay the outstanding balance, and she advised that a new account could be opened after the required waiting period.
We truly appreciate April's patience, professionalism, and excellent customer service. She treated us with respect throughout the entire process, and it's employees like her who make a lasting impression. Thank you, April, for going the extra mile to help!”
“I came in to take care of a dispute on my checking account and Jessica was very helpful. She went out of her way to find out information on some questions that I had. In the end she wound up helping me herself dispute a charge on my checking account. Overall service was a great one. Thank you, Jessica.”
“I'm here to resolve your debt collector issues at credit services DFW my goal of to get you debt Alfred fast and negotiating with debt collectors to resolve any matter on any debt”
9AM - 6PM
555 Cimarron Trail, Irving
Credit Unions
“Thank you Crystal Zavala for being patient and helping me with a loan you deserve a good raise you deserve it thank you am looking forward in the future for your help on a loan”
“Kayla is always great and helpful! She always helps out on any problems I am having, great customer service skilled! Fast response, if you need to get help from anyone, go to Kayla Berumen!!!!! 10 stars for her ???”
“I love the personal treatment I receive from MMCU! Have used for them for years and can honestly say that banking with them is hassle free and you feel that they are there to help with all your financial needs.”
“Jeff I hope you forgive me for calling you out but you have been the single most help in my life for understanding credit and finding ways to live my best with the loans you've got me approved for.
You're one hell of a guy!”
8AM - 5PM
13465 Midway Rd #104, Dallas
Credit Unions
“I needed help with my online account and Juanita went out of her way to get me back in service her and Stephanie were so helpful and friendly and got me documents I needed to file my income tax. They both were unbelievably friendly and understanding and knowledgeable. They made it a wonderful experience I wish every customer service agent I come into contact with were as nice and talented as they are.
I just want to mention they were in Chicago Police Credit Union branch.”
“Her trading is second to none, charlotte wayne has a successful mindset alongside superior technical knowledge. Amazing work culture, everyone is willing to invest with her because she makes good profit and of over $12,050 with just minimum of $1000 in 7 days. Info below, connect with her if you are having difficulties in the forex market. +39 351 0937250 Email: [email protected]”
“Shout out to Odeille Alexander in the Shepton contact center. She was able to help me out with a CD when other reps and managers were not able to or more likely just didn't want to put in the effort. I have been an ITCU (previously EDSCU) for 25 years and have seen customer service go downhill, so this was a pleasant surprise.”
“i walk into this branch at least twice a month. the experience is always a pleasure. it is never dry and transactional. while i don't always enjoy pulling money from my accounts, i do enjoy every interaction inside this branch!”
“This is my favorite NCU branch and I love the NCU team here. They are the GREAT neighbors next door. The kindness and sincere concern for you as an individual.Come see my friends Jennifer and Tawana at the Richardson NCU and have a great day because they are your greatest Neighbor.”
“Appreciate working with Frank Romero on refinancing my vehicle. He has been thorough and careful to explain all aspects in the loan process. I was always able to reach him when i called. He even reviewed other banking options that I might have a need for. Thanks Frank!”
“I've been banking there over 10 years now. And I am not the best at managing my money. They have always been very helpful and forgiving when I've made mistakes. The Colony Branch is quite small so all of the tellers know your name And they usually know what you need before you even ask them. It's never crowded. I've only had to wait behind one person before. I'm not a person with a lot of money so there is no reason for them to be especially nice to me. But they are and I appreciate them very much.”
“Brandon the 5 stars are only bc of you...
Today, I initially went to the bank with Peter. He gave me the money I needed to withdraw, but when I asked him a question about another service, he was very curt, did not explain anything, and simply told me that there was nothing he could do. I left the bank and told my husband that he was very unpleasant to deal with. A woman who walked out behind us said she agreed; he had also treated her rudely.
I told my husband that I would go back and ask someone else about the same issue to see if they could help me. That is when I met Brandon. He answered all my questions and explained that the process I need IS POSSIBLE, but only from Monday to Friday.
Brandon was incredibly kind. Thank you for your help!”
“I would just like to acknowledge Ms/Mrs. Antoine for her amazing awareness and customer service skills. I was unaware of my actions appearing suspicious. I was trying to be proactive with another task while getting assistance from her. So she was persistent with asking probing questions to make sure I was really the account owner. I honestly was offended until after I answered the questions correctly and she revealed to me what I was doing that was a red flag. I instantly was embarrassed but very grateful for her awareness because she treated my account as if I was a billionaire and that gave me much reassurance that I am banking with right people. We had a good laugh and of course I apologize but I just want to make it known publicly that Ms/Mrs. Antoine is doing a phenomenal job! P.S. I intentionally didn’t disclose my mistake just in case any scammers are reading the reviews too.”
“Very helpful branch location. Don went above and beyond to make sure my daughter had a great experience with her first banking issue. CUTX is a GREAT place to start your child's financial journey in life. Thanks Don”
“I had an amazing experience financing a used car with ITCU thanks to Carlos Martinez. He was knowledgeable, personable and was invested in my satisfaction. He called me and the dealership multiple times just to make sure everything was moving smoothly. I couldn't believe how easy the process was. I had hesitations using InTouch instead of using the car dealership financing. But I am so glad that I did. InTouch credit Union will be my first call when I need financing again. Thanks to Carlos.”
“Their ATM doesn't charge a convenience fee for transactions, and they also cash Savings Bonds even if you're not a member; also completely free of charge.
Big shoutout to Yesinia in particular for making the bond cashing a quick and thoroughly painless affair!”
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“The experience at Texans Credit Union was unlike a process we deal with at Banks or even Dealers. It was seamless, efficient and had me wondering what was next when everything was already finalized.
Our Loan Advisor, Ivan Diaz, provided the necessary communication and handled our refinancing with precision. No mishaps, miscues, just good business.
Looking for a loan, refinance, or just or checking/savings account, fret not and of course don’t look past Texans.”