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5AM - 6PM
450 Century Pkwy, Allen
Car Rental
“Check in easy, car clean, Camrin patiently explained how basic functions on the car worked and answered all my questions. As I prepared to return the car, I saw a chip on paint which caused me stress. When I reported it at time of return, Camrin calmly explained and showed proof in Enterprise records that this was minor pre-existing damage that would not trigger extra charges.”
“We rented from Avis over the busy 4th of July week, and they truly went above and beyond to make sure we got the car we reserved. Despite the holiday rush, the staff remained friendly, helpful, and professional throughout the entire process. They clearly explained all charges up front, and there were no surprises or unexpected fees. Every question we had was answered with patience and clarity. We really appreciated the excellent customer service and would definitely rent from Avis again!”
“I like Michael's approach with detecting other problems and offering so solve them for a reasonable price. I'm sure that after the service made car systems which were treated won't be a problem for a long period of time. For example when I changed exhaust Michael detected the actual problem with a motor mount which was caused my flex pipe to break. That was a step behind regular service. Nice work!”
7:30AM - 6PM
1434 N Central Expy STE 100, McKinney
Car Rental
“I am leaving a review for Jack who helped me from this location to switch out a damaged car from enterprise with another from a different location. He contacted the other branches for me and made sure everything was set right. I appreciate the help and immediate actions taken:)”
“I rented through Costco which have me multiple options for location. I choose the McKinney, Texas branch. The young men were professional and welcoming. Also the convenience and savings to rent locally vs. the airport made this rental even better. I had a question regarding a pending charge that was addressed by the branch manager almost immediately. I highly recommend Enterprise and specifically this location.”
“Enterprise’s customer service was off the charts. They were helpful, professional which allowed me to to focus on other things.
Thank you,
Susie”
“This is my first time to try this company, and it is great, but a small detail. When we called the first time to collect the information, they should have told us that the person who pays, should be the same person hold the insurance. My friend and I had a different arrangement. It worked out at the end. We rented a van for 7 days, and the license plate tags where about to expire after two or three days which we noticed after signing the papers, and after inspection we notified them, so the had change it with another one, which was ok but not that clean. Overall experience is good.”
“The staff was amazing and went above and beyond to take care of my rental needs, even during the icy weather. Their service was outstanding, and I really appreciated their dedication. Thank you Sachse Enterprise!”
“The car was great on gas.
But the rear end has bad vibrations proceeding over 65 mph it felt like a tire wanted to blow are the rear-end go out. The car was a new Nissan Sentra
Other than that the staff we're nice. I'm giving 4stars because of the car but staff a 5star.”
“Literally in and out. Customer service here is always great! The other Toyota I attend for service sometimes wash my car for free BUT customer service is in the trash. I rather get great customer rather a free car wash. AND now this location does free car washes. They send you a link for a car wash company to go to. So at this point this maybe the only Toyota I get my car serviced at!!! 10/10! Genuine review!”
7:30AM - 5:30PM
4205 W Plano Pkwy Ste B, Plano
Car Rental
“I’ve rented here multiple times and the customer service is always great. The cars are ready to go at my appointment time and always clean. Returning the car is always a breeze and so far I’ve had no issues. I’m glad I can leave my car there for a few days and it’s been safe so far. Great location.”
“My experience with Enterprise happened via my insurance company, Progressive who offered me rental due to an incident. I must tell you that the enterprise team I dealt with was simply the best when it comes to professional behavior, customer-centricity and timely processes. The car was neat and well-maintained. During the return they offered to pick up the car from a car dealer premise where I had to leave the rental car as I took a new car from this dealer. Excellent co-operation, super understanding of situation and very agile, humble workforce, professional service and excellent cars - That's to me Enterprise Rent-A-Car! My all-time recommendation for rental cars to my near and dear ones will be ENTERPRISE RENT-A-CAR!!! That's it! Case rested! :)”
“We made a reservation earlier (week in adv) for a SUV at our local enterprise, they called us the day before to say they had didn't have a vehicle for us. We happen to stop by this location & they had a vehicle. The service was excellent. This location will be our go to.”
“Staff was extremely nice and helpful. Mark and another guy (didn't catch his name) helped me out with my options. Process was super quick and I was in and out fast! Even drop off was a breeze. I travel for work a lot and will definitely be getting my cars from here every time I travel.”
“I signed up for the uber rental program with Sally and when I got to the Frisco location I got Excellent service and Ricky took take care of me, he explained everything step by step and within 20 minutes I was set to go. Definitely recommend their services.”
“I’ve been using Go Rentals for around 13 years. The positive, friendly & accommodating culture from the entire team is commendable, particularly when I’ve experienced the growth & development of the company from a customer perspective. I recommend them to any friends & family that require a hire vehicle.”
7:30AM - 6PM
210 N Custer Rd, McKinney
Car Rental
“✨️With absolute pleasure' I want to give a great Thanks to the Manager Mr. KANE, WARD & his Team ALEX for making my experience note worthy joyful from such great customer service expertise they continued to display.
When preparing a trip, Life can offer some challenges depending of factors with Time, packing, networking, etc, so to kick off a Liberating Empathic Rental Experience makes ALL the difference ? and they did just that.
If ANYONE is Looking for a Location to Rent from, look no further, go see these Young Kings that have your best interests in mind. That doesn't mean go Expecting Free! Instead Go Expecting Great customer service performance backed by individuals who aim to assist you with your needs within means to get you to your destination without Stress on Rental Part..... it does make the difference
?Thanks a million, I will be back ?”
7:30AM - 5:30PM
404 Monte Blaine Ln, Richardson
Car Rental
“This Enterprise has employees. They are available to answer the phone and help you get a reservation scheduled. I had a rental through insurance due to a wreck. Whole process took me less than 10 minutes and they even picked me up later that afternoon. This was the THIRD location I called. spent about an hour and twenty minutes with the other two and couldn't ( or wouldn't) help me.
I appreciate the employees help at this location! Thank you”
“The staff behavior was friendly and professional. I got the great deal with Costco Travel and glad that bought toll package to drive worry free as Texas has lots of Tolls which some are really good and worth it.
Also they had a RAV4 Hybrid which was gas Saver and solid car 2025, Yes Toyota is not comfy or luxury but Practical and reliable.
Overall recommend and will get it coming to Dallas again.”
“I recently rented a car from Muhammad, and the experience was exceptional. From the moment I contacted him, Muhammad was professional, friendly, and incredibly accommodating. He made the whole process easy and hassle-free, providing clear instructions on pick-up and drop-off. The car itself was in great condition—clean, well-maintained, and comfortable. Mohamed’s customer service went above and beyond, ensuring I had everything I needed for my trip. I highly recommend renting from him if you're looking for a reliable and smooth car rental experience!”
“I made a reservation through priceline and then confirmed w customer service. I showed up at the scheduled pick up time and was in and out in under 15mins. The service was awesome and the car was in good shape. The entire process was about as painless as renting a car can be.”
“I have been to this location 3 times in the last 2 months because I was dealing with issues with my car. Carmen has helped me each time and each time she was so nice, and empathetic to my situation. The last time I came back there was an issue with availability since this location is very popular and she did everything she could to make sure I was able to leave in a vehicle. Not sure if she is the manager for this location but everytime I come she is running things with such ease and urgency without feeling rushed. She made my experience so much better, given what I was going through with my car. Thanks so much Carmen, I really appreciate the way you take pride in making sure your customers are satisfied!”
7:30AM - 6PM
19177 Preston Rd, Dallas
Car Rental
“Just amazing customer service from Richard (manager of the store) I had several opportunities and interactions and each time the service was amazing. There was a mistake on my bill and he fixed it right away and waited on the phone with me until I received the new receipt.”
“The 16 foot truck we rented sucked but all of the employees that I have encountered made up for bad equipment. I give the staff 5 STARS. Extremely kind, friendly, and overall helpful. The only reason I would rent from Budget again would be because of the staff.”
8AM - 6PM
3933 N Central Expy, Plano
Car Rental
“Cody, a Customer Service Representative, the male station manager, and the lady general manager (my sincere apologies for not obtaining their names or business cards) at the Hertz Plano Local Edition on US 75/Spring Creek Parkway delivered an outstanding experience during my three-week Ford Explorer rental.
My partner Jeff and I, recently returned to McKinney after a 16-year assignment in Australia, needed a dependable vehicle to transport moving boxes.
This trio of Hertz professionals provided service marked by exceptional efficiency, professionalism, and genuine warmth, far surpassing other rental experiences in the DFW area.
The Explorer required an oil change before the system would approve the rental, resulting in a 60-80 minute wait while the vehicle was serviced.
This provided an opportunity to engage in pleasant conversation with Cody, the station manager, and the general manager while completing the rental paperwork.
Each demonstrated remarkable dedication to their roles: Cody’s enthusiasm as a CSR, the station manager’s steady leadership, and the general manager’s seasoned expertise, honed over nearly two decades of service.
Their cohesive teamwork and evident enjoyment of their work made the time pass effortlessly, reflecting a well-managed operation.
As a retired IBM partner, DEA Special Agent, and USAF Colonel—a rare triple retiree—I have observed operational excellence across diverse industries.
The Plano Local Edition exemplifies this standard, with a team that executes their responsibilities with precision and takes pride in their service.
My heartfelt thanks and commendation go to Cody, the station manager, and the general manager for their exemplary performance.
The Plano Local Edition has earned my loyalty and will be my preferred choice for all future rentals.
Regards,
Lord Philip Zornes”
8AM - 6PM
2930 Preston Rd #920, Frisco
Car Rental
“Brad is getting 5 stars. Phenomenal customer service and I know he makes everyone’s day better. He is the reason we will continue to use Hertz and genuinely made a lasting customer service impression. We need more Brads in the world!”
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“I reached out to this company a few weeks ago for Transport for my older brother who was at PATE in Anna, they wouldn't take him to his appointment, it ended up being cancelled but we just moved him to a new facility in Allen and reached out again for a ride to his Dr's appointment this past Friday, excellent service! My mom and both of my brothers said that Burnet was absolutely wonderful! He even helped my younger brother lift and transport my older brother inside the Dr's office! My mother couldn't have been more pleased with his customer service as well as his I guess bed-side manner he is now our go to person moving forward for any transportation needs for my brother.”