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“I walked in looking for a starter that, according to Cummings, was on back order for 105 days. Fortunately, Haylie quickly located a starter that was readily available and had me on my way in under five minutes. For a fast and professional service, I highly recommend visiting Haylie at Advanced Starter Service!”
“I woke up to a dead battery. My neighbor called and they had one in stock, so he picked it up and installed it for me. He suggested that I go get an alternator test. Tracie was very professional and performed the test for me. Great customer service.”
“Ordered a battery for an old laptop on Wednesday. Picked it up on Friday.
They called to let me know when it would arrive.
Nice customer service”
“I was here when the store opened. I was helped by Joe. He barely had time to clock in when I walked in after him. Instead of him telling me to hold on, he asked me how he could help. He was patient, kind and knowledgeable! Customer service is not dead! Part of it is working at this store! Thank you, Joe!!”
“I have used this location for several years. The staff are always friendly and very knowledgeable. I sure appreciate the good service and good products. Thank you.”
“I like coming to this location cause of The Customer service the days that I have gone it has been friendly staff. One staff member here her name is Amanda she has the best attitude always helpful that is why I come here.”
“In my 10+ years as a loyal O’Reilly’s’ customer, never have a come across an employee as helpful, considerate, and overall exemplary as Brandon. Thanks again Brandon.”
“Always my go to auto parts store. Usually very friendly and helpful staff. Must have been a bad day. The clerk seemed annoyed when I asked him to take a look at a fuse in my car.”
“Carlos & Nestor are hands down the best parts reps ever!!! Great location, manager is always available and more than happy to help with all your issues, BEST OREILLY’S Location in GP!!”
7:30AM - 10PM
500 Pleasant Run Rd, Lancaster
Battery Stores
“If you visited this o Reilly while the lady was the manager, yall need to come back. Now Alan is the manager and is absolutely fantastic!!! He speaks español and is fabulous on his customer service along with his employees. I highly recommend coming to this o Reilly.”
“Recently got my s23 ultra screen replaced here. 1st one I'm guessing was bad and had "ghost touching" took it back and they replaced it again no problem. So far so good with the replacement screen.”
“I love O'Reilly's. They are so helpful when this senior woman stumbles in looking for anything to do with my car needs. They always treat me respectfully.”
7:30AM - 10PM
3425 N Belt Line Rd, Irving
Battery Stores
“They open all the boxes before taking them out and they set aside the best to sell at a higher price...it's no joke unless you use a lot of what you find, but missing parts are sometimes useless, and people hoard everything as if it were the end of the world. once is good but the store lost the joke”
7:30AM - 9PM
2116 E Ledbetter Dr, Dallas
Battery Stores
“I have to say that out of all of the parts stores in the DFW metro area these are by far the best of the lot. They seem to always have in stock what other parts stores have to order. I switched to them long ago after an employee at a autozone sold me 2 front right calipers instead of a left and a right. Then I had to go back to the location and return one for the right part. Which cost me valuable time. The only thing that could happen that would make O'Reilly auto parts a hands down favorite is a 24 hr location somewhere in the metro area preferably a centralized location for everyone.”
7:30AM - 10PM
113 E Jefferson Blvd, Dallas
Battery Stores
“In and out fairly quick for brake pads. Out of my way but welcome to Dallas. Been here since 03.Like O'Reilly better than AutoZone that customer pays for their advertising. No thanks ?”
“O'Reilly Auto Parts Irving, TX # 2168Feb. 16, 2023I was at this store to have a starter tested. I was attended to by Jose. I want to thank him for his knowledge, patience and intelligence in helping me to resolve an issue with my car. Thank you Jose and thank you O'Reilly Auto Parts”
7:30AM - 9PM
7028 Greenville Ave, Dallas
Battery Stores
“I got into my car after a long day at work and noticed an abnormal jerking with my car with a check engine light on. I immediately went to O’Reilly’s and Juan was able to help me. He was kind knowledgeable and very professional. He was able to assist me in not only finding the product I needed but making sure I had all my questions answered before leaving the store. I highly recommend this store but specifically Juan. Based on my experience he seems like a star employee! 5 star review because of him.”
7:30AM - 10PM
1800 N Story Rd, Irving
Battery Stores
“Had a battery issue and called O'Reilly..Story Rd..Irving Tx..spoke w Cody and after a jump start took car over there. Cody met me and took care of everything in professional, efficient and customer service skills outstanding. He made sure my car started and explained warranty.Awesome employee and I will return as I know he cares and takes care of his customers.”
7:30AM - 9PM
3231 S Lancaster Rd, Dallas
Battery Stores
“Always great service wish I knew the lady's name, but I know she's been there like eight years she sets you in and out and runs the store everything flows super smooth when she there. Which it seems all the time. Lol. Cuddos O'Reilly's she needs a raise.”
“It is an excellent place where they serve you very friendly, in your language if you understand English they speak Spanish and if you do not understand Spanish they speak English to you that is a shulada that you feel at home, thank you for your good service %?”
7:30AM - 9PM
3109 Martin Luther King Jr Blvd, Dallas
Battery Stores
“James took care of me! He was very knowledgeable. I drive Land Rover, and at first I was told they didn’t have my brakes pads for my SUV. So I went to Auto Zone and a few more places. My mechanic Toby called and James answered the phone and did the necessary research to find exactly what I needed. Then he referred me to the Live Oak location to find my rear brake pads!!!!!! James should be the supervisor!”
“I've been to this location twice this week after getting a new battery. Each time Jeffrey offered outstanding customer service. He was extremely knowledgeable and was a huge help.”
7:30AM - 10PM
2154 Fort Worth Ave, Dallas
Battery Stores
“My oil light came on after all the places closed on a Saturday. O'Reilly's doesn't do oil checks but he told me I could come up their anyway. He checked my level and got me the oil I needed. He truly saved me from waiting until Monday to know what I needed to do. Truly appreciate that kind of customer service!”
7:30AM - 9PM
2425 W Illinois Ave, Dallas
Battery Stores
“Great service, I have never had such an incredible service at an auto parts store. Herb was fantastic and provided perfect service with a kind attitude. Thanks Guys”
“This is a brand new location for O'Reilly Auto Parts located behind Chick-fil-A Burger King and across the street there's a Cane's Chicken it's also located in the Aldi parking lot next to a blood plasma center! Lots of parking available. So far with the team customer service is on point. Team members will come from behind the counter to serve customers.n”
7:30AM - 9PM
2215 S Marsalis Ave, Dallas
Battery Stores
“I stopped by this O'Reilly this morning. Ulysis Herrera was so nice and knowledgeable!! I will definitely be referring my friends and family to O'Reilly Auto Parts!! Thank you!!”
7:30AM - 10PM
4016 W Illinois Ave, Dallas
Battery Stores
“This location is great. I would not recommend the Illinois and Cockrell hill location at all, I was threaten by the manager person to get off his parking lot.,just because I wanted a refund.”
7:30AM - 9PM
2072 Singleton Blvd, Dallas
Battery Stores
“Thank you for allowing the car washes as a way for families in the community to raise money for their needs. My family is forever grateful. You allowed us to raise funds to give a proper funeral service for our beautiful cousin which passed unexpectedly. Blessings to everyone ”
7:30AM - 10PM
3407 W Northwest Hwy, Dallas
Battery Stores
“I am giving five stars to Dan because he was super helpful! He put on license plates and wipers out in the HEAT today for me. In this day and time, we don't get good customer service anymore so I feel it's important to kudos the people that do give good customer service. We are quick to complain so let's be quick to compliment as well, hago!”
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“Carlos was extremely helpful in finding me the correct windshield wipers for my vehicle... Because I was clueless lol.And he was extra kind to put them on for me.Carlos is an asset to O'Reilly Auto Parts!!!”