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“The postal worker was very friendly and outgoing. He knew his job well. I highly recommend the US Postal Office before President Tumpy decides to close it down for some stupid reason!!”
“I just happened to stumble upon this shop while trying to find somewhere to ship something. The employee here was so nice and friendly and helpful. I recommend using if you’re in the area.”
“I can’t share what a weight that has been lifted! Esme was communicative & punctual! She came in & helped my daughter get her room back organized and helped her create systems. I don’t know how she did it I thought she’d run when she went in there ??. But she had a plan & executed on sight! I will definitely use her expertise in the future”
“In a span of 22 years, of all the various Post Office locations I’ve been to in San Antonio, this one on Broadway 78209 stands out in customer service. Even when the customer line gets long the clerks, to be specific David and Marco, who I personally find excel in their service, are professional, efficient, always very polite and kind (a rare service quality to be found at the USPS customer locations), giving each customer -regardless of their ethnicity and/or language barrier- a respectful and professional assistance and treatment. Unquestionably my favorite location in this city.”
“This post office isn't the closest to my house, but I come here because the service is always good. Even when the staff is super busy (like today), they're very helpful & I appreciate them for that.”
“I usually don’t leave reviews for public institutions but I had a great experience getting my passport renewed here. Everyone was patient, efficient, helpful and friendly. I had to wait about an hour to get my passport renewed but that was expected since I didn’t make an appointment.”
“not sure why people are giving this place negative reviews. it is very clean and staff has been helpful. this has been my go-to post office location for 3 years.”
“I'm not sure why this location is rated low. It took a minute or two for someone to come up to the desk but they apologized (which I was fine with anyway).
The gentleman that assisted me was friendly and efficient. Helped me quickly figure which shipping option worked best for me and that's it.”
“This 5 star review is not for the post office, it’s for Jose. Hang out in here for more than a couple of minutes & you’ll realize Jose is the man that everyone comes to when they don’t know something. Idk about the rest of this place but you can tell Jose is a work horse & a good dude. Love to buy you a beer sometime man!”
“Being new to Stone Oak, I was a little weary of going to Post Office due to the reviews. I decided to give it a try and I’m glad I did! The staff welcomed everyone who entered. They were nice, apologetic of the wait, and very professional.”
“First time sending gifts out since moving to Texas this year, and they helped me with all my questions and were so nice about it. They even helped make sure it wouldn't get damaged at all in the transit. I was in and out pretty quickly.”
“Been here several times and it's one of my favorite post offices. There are normally two women who work here and they always have smiles on their faces and work efficiently. When I say there is never a line there is practically never a line. The longest I have seen was three people. My items are scanned that day.”
“I've had to visit this annex twice so far concerning packages related to my mother's passing. The staff has been very polite and helpful.On a side note, i have noticed that postal workers here are far more happier and better at the customer service aspect of their jobs than those in Albuquerque.You all must treat them right for them to so jovial! Postal workers deserve our respect. So don't forget to say 'hi' once in a while to your local postal carrier.”
“Mary and Jmarie Friday 6 minutes before close were eagerly helping me with my passport application and make sure I got it right. She spot me Stick the wrong label on the envelope and just save my day for the important documents. They also open on Saturdays. Thank you for keeping helpfulness and cheerful staff that don't kick me out or nasty about anything. Love my post office”
“My experience was great Mrs.Angela was quick even made myself copies when send documents for my husbands passport. Saved me money and was super sweet during the process.”
“Surprised by the low ratings as I've have great experience with this post office. If I have a delivery issue and need to contact USPS support, the support team sends this office my message and I always receive calls the next day. My issues are always resolved. I've never had any issues with in person visits either. I'm very pleased and satisfied with this post office.”
“Mary is awesome! She helped me straighten out a change of address after three attempts going to the Converse post office. If you have issues, ask for Mary, she is thoroughly trained on post office procedure.”
“I recently had a great experience at the Live Oak Post Office on Landmark Dr. I was helped by Alacelia (spelling?) She helped my wife and I with our mailbox keys. I had left them hanging in my mailbox and she took it upon herself to ask the Postal Carrier that next day. Unfortunately I couldn’t find my keys. But she did take my phone # down and contacted me to let me know she had held my mail and I could come pick it up. She was very professional and courteous. She should be commended for her customer service. I’ve never had a problem with the Live Oak Post Office on Landmark Dr. I have lived here since 2007. Well done Live Oak Post Office.”
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“I went to this Post Office because I had a bad experience with Jesse at the Schertz Post Office. Danny is amazing at The Converse Post Office. He was very nice and extremely helpful. I will start going to this Post Office in Converse.”