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“Javier was a huge help from the jump walked in and was given all the information i had asked for and went a step further by getting me approved and starting all the paperwork that needed to get done, safe to say expectations were exceeded. Great outcome and communication look forward to the future with SSFCU”
“To whom it may concern I came to americas branch for security finance and was very please with Yasmeen taking care of me. She was very helpful and professional .”
“Luis provided outstanding service, he was very attentive, professional, and made sure all my questions were answered. I truly appreciated his friendliness and patience. I'II definitely come back and request Luis again for another great experience!”
“Good afternoon . Excellent services since I entered the bank. From the attention when you arrive to when you leave. I never imagined such professional attention towards me as a foreigner. Grateful to the manager.”
“I would like to say that Gloria did such a wonderful job she took her time to help us find our 1099 int she was really thorough and she took her time and she really helped us a lot I give her 10 Stars. I was so glad to see Sandra with her big smile and welcoming Spirit to the for the customer service for the branch on Golden key”
“Professional staff and very helpful. All my concerns were addressed in a timely manner which is hard to get at any banking institution nowadays. Definitely recommend this branch to service all your needs. Ask for Omar, he took great care of me.”
“The lady who helps us out was very helpful and friendly totally recommend coming into Transmountain bank, Daniela A. Martinez was so patient and kept a warm smile throughout the time she helped us out.”
“Absolutely phenomenal bank, great customer service, hard working staff, and truly salt of the earth people. This is a local owned and operated bank so its not staffed like a Wells Fargo or a Chase but the difference you get here is personal service. I actually know and am friends with my banker, you will never achieve that at a national bank!”
“Martha was my first light representative and was very professional and very, very helpful . She answered all my questions and helped me with what I needed. I was worried I wasn’t going to be able to do what I was asking help with but Martha, reassured me that she could help me. Martha, is a keeper and deserves a raise for sure. Thank you again Martha and First Light Federal Credit Union. Martha Thomas”
“It was a pleasure to work with Liz Garcia and her team during the home buying process for my client! We had a smooth transaction throughout the process.Professional, knowledgeable, friendly and efficient!Highly recommended!”
“Great service! Strongly recommend Mr. Juan Alonso for he is the best Treasury Management Assistant I have ever had in any bank. I moved to a different city and I never changed banks solely because of his service. Thanks Western Heritage for hiring such great employees!”
“Thank You Nathan for running such a smooth operation. Your staff is awesome especially Alondra, Luis and Carlos. Very professional and well trained great customer service. Keep up the good work.”
“Terry is an absolute class act. I have been banking at Vantage for a few years now originally “international bank”. The personalized service I get and help offered at this location is VIP. It’s not always smooth sailing with banks but when you work directly 1 on 1 with the someone it makes these processes seamless. Happy with this branch and Vantage Bank. THANK YOU TERRY!”
“I love this bank, the personnel is very profesional, friendly, nice and always very happy. They have proven to be the best bank in town. As soon as you walk in the door they know your name and make you feel very comfortable. As a business operating in El paso for well over 10 years they have made us feel like family. Vantage Bank By Shadow Mountain is the best bank in town.”
“Sam and his team are true professionals and they make my clients feel at ease because he has a lot of knowledge and he explains everything thoroughly. I will definitely work with Sam and his team again.”
“It was a very pleasant experience that I had as I entered WSFCU first off all its very clean organized and Arial,wasvery helpful knowledgeable about the services that are offered which made feel really special and I sincerely do appreciate it, your all doing a great job & Overall GOD BLESS YOU'LL RICHFULLY AMEN ALELUYA ??& REMEMBER TO BLESS AND PRAISE THE LORD JESUS CHRIST AMEN, & once again thank you'll very much ?!!!”
“I do banking on line. However, due to an injury I am not at home to use my computer. Getting business thru Luna is very diffcult for both of us. Waitd over 10 minutes to get someone to help. Paying $1.00 to get acct balance is not fair either. Thank you for allowing me to voice my concern.”
“Ms. Cisneros was extremely helpful and knowledgeable. She was very kind and took her time to explain everything to me, even when I had a hard time understanding. It was a great experience which I have not experienced in other banks. Outstanding job!”
“I recently had to deal with a death in the family. The staff at the bank helped me out very much. The manager Mr Jackson especially took care of me. Thank you Lorena also”
“MERRY CHRISTMAS!!FirstLight customer service Representatives. I have always been pleased with your establishment, and will always be your family member. Thanks for everything you do, and for everything you will do to help me sustain my lifestyle financially toward the coming year.”
“Hello, Every time I have gone to this bank (Vista Del Sol) they are very friendly and helpful. Apparently they are a very good team, they are efficient and fast. ??”
“(Translated by Google) I have been with this bank for about 10 years. I have never had any problem. The employees are always very professional and friendly. I hope it continues as well as before.(Original)He estado con este banco alrededor de 10 años. Nunca he tenido ningun problema. Los empleados siempre muy profesionales y amables. Espero que siga tan bien como antes.”
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“I've been banking with armed forces bank for over 15 years, by far the fort bliss branch is the best and most professional. They not only helped square away my finances throughout a messy divorce, but help me set them up for my future plans and my kids further education. If you are going to bank, bank here”