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8:30AM - 5PM
2492 Stanley Road, JBSA FT SAM HOUSTON
Post Offices
“I was in and out super quick and the clerk was able to take care of everything while I was standing right there - so different than past experiences! I really like how USPS is innovating these days!”
7:30AM - 5:30PM
1064 Vance Jackson Road, San Antonio
Post Offices
“I love my local post office! These guys always hustle to get the customer in and out in a timely matter! They are never not busy! But no matter if there is one or three guys working, they are always friendly, patient and professional no matter who approaches their counter. Keep up the good work!!!!”
“I was helped by Carlos today & he was very polite and patient! I went to another USPS before coming to this one and the customer service was extremely rude. So glad I came to this location! Highly recommend!”
3:30 - 5PM 9AM - 2:30PM
615 East Houston Street, San Antonio
Post Offices
“Saw other reviews in the area for postal passport services and was scared because of how bad the reviews were, went downtown early morning and had a great smooth experience. They treat you how you treat them so be kind (:”
“Friendly staff, but they are under staffed at the front, they need a self service area. This would help the lines for prepaid packages & QR codes. Ahmed is very nice & needs more staff up front helping when there are two other cashier areas vacant.”
“Lee in the San Antonio office has been so amazing throughout my entire process!! I decided to leave Spectrum after 2 weeks because of too much miscommunication on the representative who actually started my service. After requesting to end my service, my call was transferred to Lee. He was able to walk me through promotions and get everything setup and transfer my services from my previous provider. The customer service is truly one of a kind. I experienced issues during the transfer process. After getting it taken care of, Lee said he would do a follow up call to make sure that things were still working out. He did just that! I honestly thought he would forget, but he didn't. I can say Lee is 60% of the reason why I'm still a customer, the other 40% is the price! His customer service skills need to be studied and used throughout training. He deserves so much from this company, I truly hope you guys value him as an employee! I hope he see this and know that everything he's done is so appreciated!”
“Today I had a very nice experience at this location. I had two US Postal Service employees go way out of their way to help me today, and it was very much appreciated!”
10AM - 5PM
8452 Fredericksburg Rd, San Antonio
Post Offices
“When it comes to USPS offices, this is as close as it gets to good service and cleanliness. 'Ive been in offices all over the US for various reasons. This is certainly one of the better locations.”
“I had an excellent experience at United States Postal Service thanks to Norah. She provided outstanding customer service, was very professional, patient, and kind throughout the whole process. She went above and beyond to help me and made everything easy and stress-free. It’s rare to find someone so dedicated and friendly. Thank you, Dora, for your excellent service — truly appreciated! 5 stars!”
“I usually don’t leave reviews for public institutions but I had a great experience getting my passport renewed here. Everyone was patient, efficient, helpful and friendly. I had to wait about an hour to get my passport renewed but that was expected since I didn’t make an appointment.”
“The guy named Jorge he so sweet!! He literally always so chill and very fast ! As soon as he hears the bell 🔔 from the door he immediately come out and stops what he doing and helps ! Tysm keep this guy!!! def sweet!!”
“All employees are very very attentive here, going above expectations ensuring everything's safely getting where it's going. It's the genuine care that makes me happy with all services being done at this location. Round of applause too all. ⭐⭐⭐⭐⭐”
“Lacey was wonderful! I did not seal my folded postcard letter, and she was kind enough to do it for me instead of handing the tape dispenser, (like other employees do). Lacey provided me with the best customer service at a post office that I have not received in a long time. Thank you Lacey for giving me a friendly smile and exceptional customer service. I will do the receipt survey as well. 😉 GOD bless you and your family.”
8AM - 10PM
10250 John Saunders Rd, San Antonio
Post Offices
“I know the post office wasn't what it used to be back in the day. But this group has grown on me..... the girls up front are amazing and efficient at their jobs. Marissa the Bomb, Alex always smiling. Working long hours here can't be easy. But it does not give Antoine the right to talk to customers and snap his fingers at them. I've been visiting this post office daily for 3 years and you get a rookie that wants to give you attitude. I don't care if he's contracted or is an employee, there is never a reason to be rude. I've seen rude and I've seen threatening customers where I personally had to get involved in police reports. So I don't appreciate that an employee would treat me the same way. Someone needs to review this individual's profile or better yet the person that hired him should get retrained.
Keep up the great job!!
Now the couriers are a totally different issue. Our business moved and have mail ON HOLD, yet they keep sending it back. Joshua specifically has claimed mail ended going out to our old address but would come back. I arrive the following day and no mail. This happens about 3 times a week, and there is NO REASON OR EXCUSE FOR THIS. Our mail is government mail and will not be sent again. So, losing money while a courier gets paid to be allowed to make mistakes is UNACCEPTABLE.
12/30/2023- Our old office manager called me, while showing our old empty office to a potential tenant, and advised me we had a stack of mail! To my surprise, I drove to our old office, which now our mail is BOTH ON HOLD AND FORWARDED, and still courier was delivering it to the old location. What on earth does it take? Is reading even a requirement anymore? Some mail was dated November 2023. This is just awful service.”
8:30AM - 6PM
15610 Henderson Pass, San Antonio
Post Offices
“Terry & Earnest work here. They make you feel so welcomed, and helpful. Nice to go to a Gov place and get treated well. Very knowledgeable and very fast serving.”
“went to the postal office for my passport appointment. Norma was very kind and helpful! i was a bit nervous but Norma made the process feel really easy and made me feel extremely comfortable plus, my picture turned out great! 10/10 recommend :)”
“I wanted to leave this review even though my visit was a while back. When I went to the Medical Center Post Office, the woman who helped me was incredibly kind, patient, and professional. Her customer service really stood out and made the experience smooth and pleasant. She even gave me a receipt to complete a survey, which I unfortunately misplaced. I hope this review still reaches her because she truly deserves the recognition.”
1 - 4PM 8AM - 12PM
8601 Midcrown Dr, Windcrest
Post Offices
“Been here several times and it's one of my favorite post offices. There are normally two women who work here and they always have smiles on their faces and work efficiently. When I say there is never a line there is practically never a line. The longest I have seen was three people. My items are scanned that day.”
“I've had to visit this annex twice so far concerning packages related to my mother's passing. The staff has been very polite and helpful.On a side note, i have noticed that postal workers here are far more happier and better at the customer service aspect of their jobs than those in Albuquerque.You all must treat them right for them to so jovial! Postal workers deserve our respect. So don't forget to say 'hi' once in a while to your local postal carrier.”
“This location does not have a customer service window. I know that when I ring that buzzer I am interfering with their regular job duties, and I try to be courteous and kind to the person that opens the window to help me. I have always been very satisfied with the service I have received.Believe me, it's not their fault that our packages sometimes don't get to us, and they would prefer that it did. Just remember that you catch more flies with honey than with vinegar.”
“Went for my passport and I had nothing but excellent service. it was easy to get in, easy to get out, they took a good picture of me, and they got my show on the road ...so see you guys in Paris!!”
“Excellent service and friendly helpful clerks! I love my post office experience everytime I've gone. I drive from the converse location to this one due to how helpful and friendly and professional the staff is. I give it 10 stars.”
8AM - 5:30PM
7411 Barlite Boulevard, San Antonio
Post Offices
“It's true the lines are long, most times, but my review is basically for the older gentleman working at this location. He's been patient the few times I've been there, and has always taken care of whatever business I was there to do.
The location itself is meh!”
“Love this place Beware, The Somalian nightmare and his girlfriend frequent the 281 & Bitters area businesses looking for 5 finger discounts. They either live in the local apartments or they’re homeless. Beware if they approach you.”
“I recently had a great experience at the Live Oak Post Office on Landmark Dr. I was helped by Alacelia (spelling?) She helped my wife and I with our mailbox keys. I had left them hanging in my mailbox and she took it upon herself to ask the Postal Carrier that next day. Unfortunately I couldn’t find my keys. But she did take my phone # down and contacted me to let me know she had held my mail and I could come pick it up. She was very professional and courteous. She should be commended for her customer service. I’ve never had a problem with the Live Oak Post Office on Landmark Dr. I have lived here since 2007. Well done Live Oak Post Office.”
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“I seem to be getting all my mail. And the tellers are always courteous when I talk to them. They have limited hours so it's difficult to pick up mail from my box. They don't have any hours on the weekends.”