{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“This verizon store was very knowledgeable and helpful. George took his time with us and explained everything before completing the transaction. This store had two employees working George and Louis. Both of the employess were working with several customers and still provided excellent service.”
“These guys were amazing. Definitely professional. Replacement screen oem and the installation was flawless. Job well done highly recommend these guys. If I ever have an issue you guys are my go to. Can't say thanks enough.”
“Xavier & Johan were amazing on this Saturday evening setting us up with our new home service. As soon as we walked in, they assisted us and welcomed us immediately. Store was nice and neat not busy and they were both amazing. Very conversational is a plus and we were elated to sign up with AT&T.”
“Five stars is insufficient for the level of service provided. My hard drive was fully recovered and Taj was very flexible in working with me. I would not hesitate to recommend at the highest level.”
“I had a very unusual problem that the manager Mason was very nice and helpful getting fixed for me. He worked for 3 hours to get the issue resolved and went out of his way to make sure I was taken care of!”
“Today I met Nicole Tucker at the AT&T store in Frisco. She greeted me immediately and was pleasant thru entire meeting. I had more than one issue with my IPhone and she was knowledgeable, thorough and was able to help with my issue. She was patient and kind and coming from an old person it was very much appreciated.”
“I fixed my iPad screen here. Both representatives I dealt with were very friendly and professional and it was half the price that I was quoted for an Apple affiliate.”
“Vince was an outstanding employee. He didn't rush me. He didn't sale me something I didn't need. He was also very knowledgeable. If I had to buy another phone I would definitely ask for him. Thank you so much.”
“Tony just totally saved my life. AT&T online could not help me troubleshoot my phone problems. They told me I could potentially be out of service for up to 5 days.... I brought it to this location. To y fixed my problem in literally 4-5 seconds. This place rocks”
“fantastic experience with Christopher A at T-Mobile! I was having a frustrating issue with my phone, and they went above and beyond to help me troubleshoot and resolve it. They were incredibly knowledgeable, patient, and friendly throughout the entire process. I'm so grateful for their expertise and dedication to customer service. Thanks to them, my phone is working perfectly again! I highly recommend T-Mobile for their exceptional support.”
“I went to a place called IFIX in the colony they completely screwed up my phone more I found this place in frisco he got me in and out in Less than 15 minutes!!! I highly recommend this place both guys were so sweet!!!!”
“Great customer service! I went to trade in my phone and I would say 5 stars to these fantastic employees doing everything they can to help me! Couldn't recommend a store more! ?”
“Had to do some technical gymnastics pairing an Apple Watch to my iPhone. Endy figured all the snags from a software update to a new password. Cannot recommend highly enough! Thanks Endy!”
“I went into the store, and the professionals Dominick and Tomeka were super when attending to me. They should be commended for their work. They had exceptional customers- T-MOBILE personnel skills.
Thank you for everything!”
“Wes provided outstanding service and assistance on our cellular phone issues. He was very knowledgeable on all processes and procedures for transfer, activation, and functions. We purchased air pods after Wes discussed their improvements. You should keep Wes and hire more like him. Wes A. Manager AT&T Custer Bridges, 6111 Custer Rd. Suite 120.”
“Great customer service! In and out to exchange a case bought online in less than 4min! Easy transaction with nice helpful employees! I recommend this store to anyone.”
“I highly recommend this store, they seem to have good promotions anytime I need a phone. The staff was very knowledgeable and helpful. And I really appreciate that they help you set up your phone and helped out with transferring my info from my old phone to my new phone. The girls helping me out were very patient and helpful.”
11AM - 6PM
1275 US Hwy 380, Frisco
Mobile Phones
“I would like to give this Verizon store a round of applause.
I walked in nine minutes before closing, which I honestly felt bad about, but I had just come from a very frustrating experience at another location. From the moment I walked in, I was immediately greeted and my concerns were addressed right away. I was quickly paired with someone who was fully able — and willing — to help me.
There was plenty of staff available, which made a huge difference. No one seemed frustrated or annoyed that I came in so close to closing time. Instead, the associate took his time and made sure everything I asked for was handled properly.
He honored my request to pay for the phone upfront, honored my promotion, had the phone shipped directly to me, and gave me a very clear and detailed breakdown of the pricing differences between the storage options. He even helped me decide which option was best based on how I personally use my phone.
Although he ended up staying about 20 minutes past closing, he never once showed irritation or rushed me — even while I was trying to hurry out so he could get home to his family or wherever he needed to be. His professionalism and attitude truly stood out.
I am very disappointed that I do not recall his name, and I do not see his name listed on my receipt, because he absolutely deserves recognition. I would give him a 10 out of 10 without hesitation. After being a Verizon customer for 22 years, I am extremely grateful for the outstanding customer service I received at this location.”
“Make sure you go and see Carl. I received World class service from him from the beginning to the end! I was not asked to write a review which definitely made me want to write one.”
“Our problem with our router after a move is not yet solved, but I have to shout out Chris, Sheree and Adriana at this store. These three worked tirelessly to try and help us on a busy Saturday night, working the system on their end to get our home internet access back-absolutely critical for our work, even on a weekend. They could not have worked harder for us, and we appreciate them! Whether AT&T follows through or not remains to be seen, but either way, these three deserve a huge raise!”
“Excellent customer service with great mobile and watch plans.
Coming from Google Fi to T-mobile due to lack of coverage, Dropped and Missed calls every time I came out of home.
Scott helped us migrate our entire family plans over to T-mobile. Helped us answer every question and concern we had and recommended a better plan that meets our needs and everything. Scott is very knowledgeable about all the plans and different services and could recommend with us in mind. I am very thankful to Scott.”
11AM - 6PM
8845 Gary Burns Dr Ste 110, Frisco
Mobile Phones
“Especially switching from Mint Mobile (which isn’t bad for the price if you don’t use much data). Cricket is on AT&Ts network which works extremely well even the hotspot works really well so well I can watch movies and live video chats with no issues. And you get 150 Gigs of cloud storage with the $60 plan. It’s sad that I’m this excited about it but it’s really that good”
“I went in to compare features and size for a Samsung watch. The rep who helped me, Nila, was very knowledgeable and friendly and made selecting the right model of watch and buds a breeze. She even found me a discount I may have otherwise missed. Any other Samsung devices or services I need, I'll be certain to come here. Kudos to Samsung for setting up a clean, friendly retail space for products that can frankly be a little confusing to compare online.”
“Android sales expert Fred helped me so much with buying and setting up my new phone. He’s very knowledgeable, patient and helpful. I truly appreciate his help. Thanks!”
12:00 PM - 6:00 PM
12244 FM 423 #400, Frisco
Mobile Phones
“We upgraded my husbands iPhone and had A plus service from Jesse and Mason & shout out to Cliff as well! Best experience ever at Att store in all of the many years experiences we have had!!! Typically long and tedious with lots if waiting but not so today... highly recommend this store all techs knowledgeable and fast!”
“Rico was very helpful and knowledgeable on the different devices in the store! I am obsessed with my new phone Samsung S24...
Also he was super nice with my 3 kiddos. Go Holla at Aimua and Johnathan as well their customer service is/was everything!”
“Great location with amazing staff. I had the pleasure of working with Kimar and he took such great care of my mom and me. He was so informative and thorough and I truly appreciate it. Request him when you come to this location.”
“WELL ALL I CAN SAY IS CHRISTIAN, DONNA DONNYA AND OTHERS THAT I DONT KNOW THEIR NAMES R PEOPLE OF INTEGRITY AND DO WHAT THEY SAY THEY R GOING TO DO. HOPE THE COMPANY HAS THE MERRIEST OF CHRISTMASSES AND THE HAPPIEST OF NEW YEARS! THANK YOU FOR YOUR INTEGRITY A SATISFIED CUSTOMER?”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“The Zagg team at Stonebriar are incredibly helpful. I purchased the Zagg screen protector with the warranty and had to replace the screen protector twice. Dustin replaced it both times and he was amazing.”