“This verizon store was very knowledgeable and helpful. George took his time with us and explained everything before completing the transaction. This store had two employees working George and Louis. Both of the employess were working with several customers and still provided excellent service.”
“These guys were amazing. Definitely professional. Replacement screen oem and the installation was flawless. Job well done highly recommend these guys. If I ever have an issue you guys are my go to. Can't say thanks enough.”
“Great customer service, I will be recommending this location to my friends and family. Radhika was very respectful and thorough while explaining everything to me. Will definitely be back to work with Radhika when I’m ready to get new service.”
“Five stars is insufficient for the level of service provided. My hard drive was fully recovered and Taj was very flexible in working with me. I would not hesitate to recommend at the highest level.”
“I had a very unusual problem that the manager Mason was very nice and helpful getting fixed for me. He worked for 3 hours to get the issue resolved and went out of his way to make sure I was taken care of!”
“Today I met Nicole Tucker at the AT&T store in Frisco. She greeted me immediately and was pleasant thru entire meeting. I had more than one issue with my IPhone and she was knowledgeable, thorough and was able to help with my issue. She was patient and kind and coming from an old person it was very much appreciated.”
“I fixed my iPad screen here. Both representatives I dealt with were very friendly and professional and it was half the price that I was quoted for an Apple affiliate.”
“Vince was an outstanding employee. He didn't rush me. He didn't sale me something I didn't need. He was also very knowledgeable. If I had to buy another phone I would definitely ask for him. Thank you so much.”
“fantastic experience with Christopher A at T-Mobile! I was having a frustrating issue with my phone, and they went above and beyond to help me troubleshoot and resolve it. They were incredibly knowledgeable, patient, and friendly throughout the entire process. I'm so grateful for their expertise and dedication to customer service. Thanks to them, my phone is working perfectly again! I highly recommend T-Mobile for their exceptional support.”
“Jakob was amazing, he helped me from start to finish. Super patient with me. You can tell he truly cares about the clients. I am not the person to write reviews but I feel he went above and beyond with his customer service. Very knowledgeable and professional.”
“I went to a place called IFIX in the colony they completely screwed up my phone more I found this place in frisco he got me in and out in Less than 15 minutes!!! I highly recommend this place both guys were so sweet!!!!”
“Great customer service! I went to trade in my phone and I would say 5 stars to these fantastic employees doing everything they can to help me! Couldn't recommend a store more! ?”
“Had to do some technical gymnastics pairing an Apple Watch to my iPhone. Endy figured all the snags from a software update to a new password. Cannot recommend highly enough! Thanks Endy!”
“I went into the store, and the professionals Dominick and Tomeka were super when attending to me. They should be commended for their work. They had exceptional customers- T-MOBILE personnel skills.
Thank you for everything!”
“Wes provided outstanding service and assistance on our cellular phone issues. He was very knowledgeable on all processes and procedures for transfer, activation, and functions. We purchased air pods after Wes discussed their improvements. You should keep Wes and hire more like him. Wes A. Manager AT&T Custer Bridges, 6111 Custer Rd. Suite 120.”
10AM - 5PM
1275 US Hwy 380, Frisco
Mobile Phones
“I was in this store yesterday with my daughter because I had problems activating my phones, but since I arrived everyone was very friendly and responsive, especially Jalen who was extremely patient throughout the entire process and fixed everything. I thank you because it is a super customer service that deserves 5 stars. The entire staff is truly a team. I simply recommend this store 100% thanks for your help Mr. Jalen.”
“I highly recommend this store, they seem to have good promotions anytime I need a phone. The staff was very knowledgeable and helpful. And I really appreciate that they help you set up your phone and helped out with transferring my info from my old phone to my new phone. The girls helping me out were very patient and helpful.”
“Wow! Colbi, the store manager, is the absolute best. I went into help my employee with his very complicated phone return situation. He went above and beyond. Listened, called multiple venues, stayed on hold, and resolved the problem to the best of his ability. We are truly so thankful for you and your staff!”
“Make sure you go and see Carl. I received World class service from him from the beginning to the end! I was not asked to write a review which definitely made me want to write one.”
“Our problem with our router after a move is not yet solved, but I have to shout out Chris, Sheree and Adriana at this store. These three worked tirelessly to try and help us on a busy Saturday night, working the system on their end to get our home internet access back-absolutely critical for our work, even on a weekend. They could not have worked harder for us, and we appreciate them! Whether AT&T follows through or not remains to be seen, but either way, these three deserve a huge raise!”
“Excellent customer service with great mobile and watch plans.
Coming from Google Fi to T-mobile due to lack of coverage, Dropped and Missed calls every time I came out of home.
Scott helped us migrate our entire family plans over to T-mobile. Helped us answer every question and concern we had and recommended a better plan that meets our needs and everything. Scott is very knowledgeable about all the plans and different services and could recommend with us in mind. I am very thankful to Scott.”
11AM - 6PM
8845 Gary Burns Dr Ste 110, Frisco
Mobile Phones
“Especially switching from Mint Mobile (which isn’t bad for the price if you don’t use much data). Cricket is on AT&Ts network which works extremely well even the hotspot works really well so well I can watch movies and live video chats with no issues. And you get 150 Gigs of cloud storage with the $60 plan. It’s sad that I’m this excited about it but it’s really that good”
“I went in to compare features and size for a Samsung watch. The rep who helped me, Nila, was very knowledgeable and friendly and made selecting the right model of watch and buds a breeze. She even found me a discount I may have otherwise missed. Any other Samsung devices or services I need, I'll be certain to come here. Kudos to Samsung for setting up a clean, friendly retail space for products that can frankly be a little confusing to compare online.”
“Android sales expert Fred helped me so much with buying and setting up my new phone. He’s very knowledgeable, patient and helpful. I truly appreciate his help. Thanks!”
12:00 PM - 6:00 PM
12244 FM 423 #400, Frisco
Mobile Phones
“We upgraded my husbands iPhone and had A plus service from Jesse and Mason & shout out to Cliff as well! Best experience ever at Att store in all of the many years experiences we have had!!! Typically long and tedious with lots if waiting but not so today... highly recommend this store all techs knowledgeable and fast!”
“Rico was very helpful and knowledgeable on the different devices in the store! I am obsessed with my new phone Samsung S24...
Also he was super nice with my 3 kiddos. Go Holla at Aimua and Johnathan as well their customer service is/was everything!”
“Great location with amazing staff. I had the pleasure of working with Kimar and he took such great care of my mom and me. He was so informative and thorough and I truly appreciate it. Request him when you come to this location.”
“WELL ALL I CAN SAY IS CHRISTIAN, DONNA DONNYA AND OTHERS THAT I DONT KNOW THEIR NAMES R PEOPLE OF INTEGRITY AND DO WHAT THEY SAY THEY R GOING TO DO. HOPE THE COMPANY HAS THE MERRIEST OF CHRISTMASSES AND THE HAPPIEST OF NEW YEARS! THANK YOU FOR YOUR INTEGRITY A SATISFIED CUSTOMER?”
“The Zagg team at Stonebriar are incredibly helpful. I purchased the Zagg screen protector with the warranty and had to replace the screen protector twice. Dustin replaced it both times and he was amazing.”