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“Wow. This was truly the best customer service experience I’ve ever had. Nathan at the Kohl’s Amazon return desk was absolutely amazing. Even though there was a long line and a lot of pressure, he stayed calm, professional, welcoming, and an amazing problem-solver. Even after I messed up my return, he fixed everything in minutes. He made me feel comfortable and respected. Kohl’s should recognize him .
What really stood out was how he treated every customer with kindness—making eye contact, greeting people with “Good evening,” and ending with “Have a good night” and a smile. Even when he had to step away to put boxes aside, he communicated clearly and kindly.
This kind of customer service is rare. Nathan has excellent problem-solving skills, great memory, and a wonderful attitude.
This kind of customer service creates a welcoming environment and makes you want to come back to the store again and shop.Nathan deserves recognition—and honestly, a raise or a leadership role.Thank you so much, Nathan—you truly made my day.”
“I stopped by today because my last purchase had been charged to the wrong card, which meant I could not receive the 30% discount linked to the other card. It was most likely caused by a computer issue at the time.
Since the purchase had been made five days earlier, I went in with very low expectations and had almost accepted that I might lose the discount.
I was wrong. Ketna from the AYS department understood the situation immediately and resolved it within minutes, without making the process complicated. She recognized that the way she handled the issue could turn a frustrating situation into a positive customer experience—and that is exactly what she did.
Thank you, Ketna, for your understanding and excellent service.”
“The staff was not friendly at all, I asked them if they could help me with the price of a pair of pants that didn't have a label. With a mocking face they told me go to the checkout I can't help you”
“We go here very often and love talking to the workers, especially an older woman with glasses (need to get her name!). Last week, my daughter lost her stuffed lamb in one of the aisles and by the grace of God, a sweet employee found it and we were able to get it back two days later! This is our favorite location and we’re excited for the much needed remodeling”
“Usually I have a wonderful experience with all the employees in this store. The morning manager doesn’t always open the doors at 6:00 am and leaves customers waiting outside!”
“I'm recently arrived in Garland and found that I prefer the Marketplace location for certain grocery items that other locations do not stock. The employees and cashiers are FRIENDLY, which is a new Walmart experience for me and I really appreciate that. Decent selection in grocery; missing some things I'm used to, but I'll get those online. Good store, I'll be spending time and money.”
“This was actually a trip to the gas pumps…. The cashier was super nice and helpful after I dropped my Red Bull…. I did it so I was going to pay. She made sure I got a new fresh one and said don’t worry about it, I will take care of it. Thank you! Cashier with long dark hair approximately 50-60. Didn’t get her name. Dallas area was covered in ice so I got to use my fancy snow setting in my Acura!”
“This pharmacy in particular has always treated me very well, as you may expect from reading some of the reviews, the customers that have issues here ARE the issue. Service here has always exceeded my expectations.”
“My husband had a very nice treatment even though he is very afraid to go to the dentist, he left very calm and good attention from the staff and the doctor ??”
“This is a great pharmacy. We fill prescriptions for 3 people in our family. They are always super knowledgeable, kind, and efficient. Lawrence, Angel and Eziel are terrific. They get to know you, and if there is any issue, they solve it immediately. I moved from CVS to Walmart Neighborhood, and I couldn’t be more pleased! Love the staff!”
“I did have to be patient for a employee to come to the area I needed sporting goods should always have a employee in it for licenses and things that are sold in that department when someone needs help I then had to wait on the machine to change my license but still did not print out the way I wanted it to be accurate but it is accurate in the system when it gets scanned I had other questions and things but I had to go I do like that the employee who came is knowledgeable about that department thank you I give her 5vstars I typically give myself 5 stars at self checkout since most the guests do their own work bagging checking out etc that I like employees to do because it's jobs for the economy and helps people who need to have a job to pay to live I do not like self checkouts and invisible ghost riders on the maintenance equipment and other things that have replaced peoples jobs to me it's not the same walton way I did like when there was more cans and zme and department managers and more salary management I feel like guests were taken care of more and faster so they could go be more productive for other responsibilities I don't like that they summer up management and employees the ten foot rule I have not seen done in a long time I am glad the door employees are checking receipts and that self check out employees don't treat everyone like they are theives they usually act rude and do does the cosmetic employees when they check people out it's not our fault everything behind glass and we need their assistance they act so bothered to have to unlock something for a guests I remember the days when csns would get people to help the elderly and disabled people with their groceries to their vehicles we need those days every day”
“I got my first pair of bifocal glasses two years ago. I wanted a new pair but was lost and confused. Myra at the vision center took time to explain things to me and helped me pick the perfect pair. She even noticed that my first pair weren’t done right. She asked me if I have to lift my glasses or lower my face when reading. I said OMG yes I do. She said it’s because your bifocal squares are in the wrong position. And she made sure my new pair would be right. She was awesome!”
“This is the only store I’ve found that carries the Wax Jeans brand. I went to Target first, but none of the shorts were comfortable or stretchy. I came here instead and purchased the most comfortable jeans ever! The quality is great, the prices are amazing, and I’ll definitely keep coming back. Highly recommend! Please don’t ever stop selling these jeans.”
“I like this location, pretty consistent in finding the things I need here and the employees are helpful/ friendly, I can usually get in and out pretty quick. I live closer to the miller and Garland rd Walmart but the employees there are extremely rude and look like they hate their job so I come to this one instead 😂 I don't mind driving a lil further for better service..”
“star ? ? ⭐️ ? ? ✡️ ? ? ⭐️ ? ? ✡️ ? ? ⭐️ ? ? ✡️ ? ? ⭐️ ? ? ✡️ ? ? ⭐️ ? ? ✡️ ? ? ⭐️ ? ? ✡️ ? ? ⭐️ ? ?”
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“I’m always shopping here, and it’s honestly my favorite place to shop. The deals are always great, and the customer service is consistently excellent. Everyone is so friendly, helpful, and welcoming, which makes every visit a great experience. It’s hard to find a place that combines amazing prices with such outstanding service, but this store does it every time. I highly recommend it to anyone looking for great value and a positive shopping experience.”