Floor & Decor in Houston, Texas, is a top choice for homeowners and contractors looking for quality flooring and renovation materials. They offer unbeatable prices on a wide selection of tile, wood, stone, laminate, and luxury vinyl flooring, along with cabinets, countertops, and installation materials. The store is known for its knowledgeable and enthusiastic staff, who provide exceptional customer service. Customers have praised employees like Emily, Jay, Jill, and Ruby for their expertise and willingness to help, making the shopping experience enjoyable and stress-free. Jill, in particular, received accolades for her kindness and support, helping customers find the right products despite their initial uncertainty. While some customers noted challenges with loading assistance, the overall experience at Floor & Decor remains positive thanks to the dedicated staff. Many customers express their intention to return for future projects, highlighting the store’s commitment to quality service and customer satisfaction. With expert design services and free in-store pickup, Floor & Decor stands out as a go-to destination for anyone looking to renovate or enhance their living spaces.
Jill was the greatest. Helped a color challenged old man pick out the right quarter round.
June 2026
Carmen at the Pro Desk was AMAZING and very helpful! Super knowledgeable about everything from tile to grout and trim.
June 2026
Had a great experience with Kelly.Socorro, and Carmen with helping me help my customers finalize their tile selection. They were so very helpful and professional with us. Workers like this give business value!
