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“Excellent and Outstanding customer service!
I was greeted right at the door with bright smiles!!
I loved their attitudes and wasn’t rushed. The agent was knowledgeable of all the questions I was concerned about!
Thanks for the great customer service!!”
“Elvis came and fixed our WiFi connection and notified me about the problems with the fiber optic cable and informed me the cable is bad so he sent maintenance out to fix the cables!”
“Wasay and Talha were very helpful to me with replacing my glass screen protector. Polite, professional and very helpful. Every single employee at this location that we have used for 6 years now has been absolutely amazing! Love our local Verizon crew! Keep doing a wonderful job, your customers certainly appreciate you all!”
“Oscar is literally the most amazing person ever!!! I have been fighting between customer service and lake Jackson location this morning to get my phone situation figured out and this man helped me in a matter of 20 minutes!! This man is absolutely amazing and actually LISTENS to the customer and does everything in his power to help! I absolutely have no other words except he is amazing!! Given I been fighting this issue since 7:30 this morning and it’s now 10:30 Thank you so much Oscar!!”
“i went there to pay my phone bill. they told me about the upgrade on my account and I was eligible for a phone so cheap. the girl helped me transfer all the stuff over. they also gave me a free case and glass. this was my first time coming at this store, will definitely return here to pay the bill every month. highly recommended and impressed.”
“Switched from AT&T last night to T-Mobile. Salesman Caleb was fantastic and very patient with all my questions. I had a lovely experience with him and would highly recommend everyone to check out this store!”
“I went to this location a few days ago because I was having problems with my phone . Yamila was able to solve my issue .The young lady was very helpful and answered all my questions . She was very kind and understanding .”
10AM - 7:30PM
10610 Fondren Rd #101, Houston
Internet Service Providers
“Im so happy With my New Phone the regular price of the Phone was 299 and i get it for 160 and she give me a case and screen protector for free thank you so much lisbeth for the deal.”
“Ramiro and Nick were amazing just to came in to check store and they were nicely greeted me and offered me cold water but I was good I see good people are working inside differently coming back”
“When I say I have not had customer service be this great in a long time Jasmine went above and beyond for me when I needed it most! I wasn't able to make it there until 15 minutes before closing and she helped me save money as well as getting a new phone I was in need of immediately. Her professionalism and positive can do personality was top tier. I had a great experience working with her :) THANK YOU JASMINE YOU WERE AWESOME!”
“I love working with Sahara at this store! She has helped me multiple times. I will be coming back next month for my upgrade. So pleased with her service and the overall vibe of this store! I feel like it’s a little hidden gem in the heights. Great service and friendly smiles. A great combo! Thanks guys.”
10AM - 8:30PM
7071 Lawndale St B, Houston
Internet Service Providers
“If you're in the Lawndale/Manchester area and you need a good, reasonably priced phone talk to Mike and he'll take care of you. This is the best Boost Store I've been in. It's clean and organized, not cluttered like some of the other stores. Talk to Mike, get a good phone and walk out happy...”
“The customer service was excellent. Both the sales guys tried to help fix my outdated phone. They tried and tried but ended up having to upgrade. What is better is the deal they were able to give me.”
“Loved the store service and how the Rep and his manager helped me! Ray and Jumanji are the best, what an awesome store!! Just got the A15 5g service and everything, love them!!”
“Great customer service.i went there for my phone fix and Alex give me excellent deal that I couldn't deny.i purchased my new phone and he help me transfer My information from old phone to new phone. I recommend this come visit this store”
“beatris was amazing she listened to what I needed a took good care of me she's amazing also the manager Franni knows what she's doing store was cleaned and smelled amazing 10 out of 10 !!!!!”
“Daniela and Matthew were amazing, they helped me with my phone and were extremely patient and supportive. Come see them for help they won’t disappoint ????”
“It was a pleasure having, Yusuf, to help me this evening with my phone issue. He was courteous and attentive to my situation and did everything that he could to rectify it. He also had a genuine concern for the problem I've been experiencing. Truly five star service, thanks again,
Yusuf!!!”
“To Tmobile's regional management. Give Julian G and Kevin Q for their patience, attention to detail and above all else the customer service no A.I can replace....a fat raise. Exponentially well deserved.”
“Juana was exceptional when it came to assisting me with my new phone number. I felt very comforted when asking questions about my new plan. Switching over was easy and i’m happy with my new service. Thank you for all the help!”
“I went with my 87 year old mother today on a Sunday to get her a new iPhone. With older generations and new technology, this can sometimes be tricky. The two girls, Kam and Annahi, were both so helpful and friendly, and they made the experience way less painful than it could have been. They were friendly, funny, and open. Great customer service all the way!! Good people. Thanks!!”
“Had great service experience with Sophie she explained everything so well and broke down every price cost and effect it any was to happen. We went for a bill issue and left with 2 Apple Watches!
Best experience I’ve had so so fare with any T-Mobile store.”
“This t mobile store is the best. I went to get my new phone and was in and out within 20 minutes. Customer service was impeccable. Thank you Elmer Vidal for setting me up with my new phone. You are the best.”
“i went up there recently to get a brand new plan and mona is a wonderful she helped me through the whole process and was very nice and even offered water for the hot sun fantastic employee and fantastic service!”
“I stopped by because I received a text that my phone was going to be slower because I used to much of my data, the attendant was very polite and explained to the situation, she also mentioned to me about another line, and the benefits and I was glad cause she showed me a couple of phones and a cover and I left their very much satisfied, she stated that she was from another store and she was just filling in, but anyway she was awesome. Thank you for the great service and for my new phone.”
Open 24 hours
9801 Westheimer Rd # 409, Houston
Internet Service Providers
“Veronica has been nothing but patient and helpful, the whole team at World Cinema have helped me so much as I settle into my role as head of maintenance at my local hotel. I’m grateful to have such a knowledgeable and easy experience with them!”
“Hyatt was professional, helpful and went over and beyond to help me transfer my phone and iPad to 16’s
I would recommend this store to anyone !!! Thank you guys”
“My Xfinity modem wasn't working due to a power issue. I tried using the Xfinity online assistant and called customer service for help, but both left me stuck in endless loops with no answers or options to speak to a real person. Even when I finally got the option for a technician visit, it wouldn’t be scheduled for another three days. Frustrated, I decided to go to the local store to get a replacement. The staff there were helpful, and the process was quick and easy. My internet is working fine now.”
“Great job Verizon 2071 Westheimer Rd. Houston location!! Mr. Victor is the perfect balance of technical expertise, communication and problem-solving skills, and being a leader to his team by assisting them to provide a great customer service experience for everyone. He made sure that my entire immediate family was taken care of because I had to go back multiple days to sign everyone up and the service was excellent every time. A special shout out to the store owner for having Mr. Victor and the other assistant manager Ms. Alexandra, who was a joy to interact with, work at your store because great leadership starts at the top. The work culture at this location looks to be thriving and flourishing so if you are looking for great customer service and pricing, stop by this location, you’re welcome in advance.”
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“I recently had a fantastic experience with Alexa at T-Mobile. She was incredibly knowledgeable and patient, helping me navigate through my options and find the best plan for my needs. Alexa took the time to answer all my questions and even provided helpful tips on maximizing my service. Highly recommend seeking her assistance if you're at T-Mobile!”