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“ALWAYS… great! Pick up sooner than expected.
Been coming in here for over 15 years.
Spot on every time!
They treat home owners as good as they do the lawn services… rate customer service!”
“We just went to Elliott’s for Christmas lights and JASON was absolutely awesome. He helped us find everything we need for lights and even more!! We will definitely be back!!”
“Love this place. If you need and outdoor grilling spices or equipment, go to Jabos. The best selection of spices, sauces, pellets, and cooking equipment in Rowlett.”
“Always great customer service. They reseach the parts I need and ensure I have it within 24 hours if not on site. The convenience of getting g what I need ,when I need it and the knowledgeable staff make the cost worth the while.
Delivers to job site .”
“My go to for tarps and less expensive tools! They have some innovative design and specialized equipment as well process more reasonable than Lowe’s and Home Depot for sure”
“This is an excellent place for plumbers and homeowners alike!! It’s nice to talk to folks who really know what they’re talking about. Highly recommend shopping here for your plumbing needs :)”
“These guys are amazing, finally got what I was looking for, someone to talk with me about what i needed instead of just browsing some chinese dropshipper's site and hoping for the best. They have a customer for life in me and in my company. The quality of the product is MILES above what you can get cheaply on Amazon or Alibaba and the pricing is very competitive!”
“I’ve not been in a brick and mortar Northern Tool for a while, because it’s been more convenient to order online.
Northern Tool always has a great online tool selection with great sales and great everyday pricing.
They often carry items I can’t find at other stores, and their “brand” items have proven to be affordable and reliable.
Shipping is fast, and usually free, and they make it easy to purchase what you need.”
“Good place to buy some items. They have been traditionally a made in China shop, but I saw other countries of origin today. The overall quality of merchandise has improved since my last review. They don't give away as many free items as they used to, and I haven't seen any 20% off coupons. You pretty much pay the marked price, but some items do go on sale. The store is a great help if you are doing serious work. They stock things that the big box stores don't.”
“Over $600 on window cleaning supplies. We would’ve spent probably closer to $1000, but he helped us not only save money but find better smaller parts that we can use the equipment that we prefer to use instead of buying more equipment that would only need to be used every now and then. Any window cleaner come here and keep this guy in business I can tell he’s very passionate about window cleaning.”
“We needed to have two of our outside doors adjusted after having new floors installed. Parrish and Nicholas came out on time, looked over what was needed and asked questions to find out what our expectations were. They were very detail-minded. Thank you very much to both of you. Both door repairs turned out perfectly and at a fair price.”
“This is the first time my husband and I have visited the store. I was shocked at how big it was. We didn’t purchase anything, it was more to get acquainted with the inventory. There seemed to be a steady line being rung out at the register which seemed good. There was also a “live” Facebook video going on towards the back.I personally do not know anything about this craft but came with my husband. I was impressed at the things offered at this store. It definitely gave my husband a starting point for whatever he is considering creating.As far as customer service, most people seemed to know what they needed or were perusing for. I did hear questions answered at random times but for the most part people seemed to know what they were there for.I am sure we will visit again.”
“I bought a TORO chainsaw from the center, after a few cuts the saw stopped. I called the center and after a day Alonso called me back and diagnosed the issue. I sent the battery and charger for further diagnosis .Alonso founf battery was faulty and sent out another one.even after 30 days from purchase they solved the problem without sending me to the wilderness of manufacture warranty. Great service highly recommend. RS”
7:30AM - 5PM
2430 K AVENUE PLUMBING SUITE, Plano
Hardware Stores
“Austin provided courteous and efficient service to get my water line fixed. I walked in a few minutes before and he provided all the parts needed correctly. Thanks Austin! It's why I keep coming back - Jeff Dano (Richardson)”
“Very nice. Took the time to help me find what I was looking for and answer my questions and price inquiries on various products. Even took to the time check on specialty TIG filler rod for me and their prices. Very pleased with service.”
7:30AM - 4:30PM
2401 Executive Dr, Garland
Hardware Stores
“I have been working with John and his team for several years and have always been well taken care of. If they didn't have an item I knew I could get it in reasonable time frame. Since the new owners have come on board we have seen a great cost savings. Keep up the great work.”
“The Hispanic cashier was very welcoming and provided awesome customer service. I’m from Princeton and had to come here due to the young white girl in McKinney treating me like trash.”
“I have been going to this little piece of paradise for 30 years. There hard work to source and stock some of the hardest to find goodies is unbelievable. You look around and dig to the back of the shelves only to see something you needed for some project. I try to take an afternoon off just to look and dig for the hard to fins things I need. But don't misunderstand and think it's a mess. It's not. The items are lined up and organized so we'll like something your OCD friend would be proud off. They just gave do much from do many different field's of endeavor that it can't all be spread out. The prices are to cheep to talk about. I will close with this. Get there go there be there for the tool time of your life. It's like a trip to canton without having to walk around for miles. And you will Remer where you parked.”
“This review is about Riley and Derek from the Wylie TX store.
I was looking for a riding lawn mower. I know I wanted good quality and a good price. Riley was extremely patient with me, he took the time to explain the different riding lawn mowers they carry, but I cannot tell you how many times he was about to ring the price and I changed my mind as to which tractor I wanted. He was very, very, very patient with me. He helped me with the credit application, he did all the work and not once became impatient with me.
My next dilemma was how to get the tractor from point A to point B. I KNOW they could have loaded the tractor to my truck, but the problem was HOW I was going to unload it without destroying the tractor or killing myself. So Riley and Derek put their thoughts together and Derek was so kind that he delivered the tractor on his truck to my house the next day. Derek took the time to show me how the tractor worked, he made me ride the tractor so I could become familiarized with the machine, and he answered all my questions.
This purchase could not have happened without Riley and Derek. It just shows you THEIR dedication, teamwork, awesome customer service, and most importantly, DEDICATION and LOYALTY to their employer (Tractor Supply Company), by going out of their way to help a client and make a sale.
Winners find a solution to every problem, losers find a problem to every solution.
This team is a winner, they find a solution to every problem!!!!!
Thank you Riley, thank you Derek.”
“Marti Jo Stanley in Kitchen and Bath was FANTASTIC to work with! She assisted us with appliance purchases for my son's first home and took the BEST care. She was knowledgeable, friendly, attentive and didn't let us walk out without making sure we had everything we needed in order to avoid returning for missing parts, etc. HIGHLY recommend Marti Jo! :)”
“SW Door did a great job for us installing custom new front and back doors in our 30-year old house nearly 10 years ago. They were helpful, on-time, fairly priced, and even spoke English. But I didnt review them then. This review is for going above-and-beyond. A few months ago a tiny part of our front door locking mechanism came loose, fell out, and was lost. It was a special crew that held the door handle in place and was difficult to find. SW Door took my call and worked w the original manufacturer to identify the piece and get it shipped for me -- at no cost. There was no real revenue opportunity here TODAY for SW Door, but they did the right thing and really helped me out. So next project I have they will certainly earn my business -- again. And I might note, the doors they installed almost 10 years ago operate like a champ. Very satisfied and I'd highly recommend them.Service: General door installation”
“I talk to Jack @ Wilson Plywood when I was stressing about finding the right size baseboard. He was very knowledgeable, and his guidance and knowledge helped me to learn and understand more about the product I needed. He even gave me his cell # so that he can help me even further. I sent him some photos with existing base board and new base board and he confirmed that it was the right fit. Thank you Jack.”
“**Review of Plano Power Equipment**
I recently had a somewhat challenging experience with Plano Power Equipment regarding a part order, but the resolution ultimately showcased their commitment to customer service.
Initially, I faced several communication issues over the span of three months regarding the status of my order. It was frustrating to be left in the dark about parts I needed for my equipment. I reached out multiple times and felt that my concerns weren't being addressed as promptly as I had hoped.
However, I want to highlight the exceptional assistance I received from the parts team. They stepped up when it mattered, demonstrating a genuine commitment to resolving my issues. Winon, in particular, was incredibly helpful and proactive in assisting with my order. She took the time to provide updates, clarify any confusion, and ultimately ensured that I received the parts I needed.
While I wish the initial experience had been smoother, the way the team, especially Winon, wrapped everything up left a positive impression on me. It’s clear that Plano Power Equipment values their customers and is willing to go the extra mile to provide good service.
Overall, I appreciate their efforts to turn around a challenging situation. I will certainly consider returning in the future, confident that they care about their customers’ needs.”
“Friendly staff, professional techs, and reasonable prices. The handle pulls were aligned perfectly, and they had a good selection of modern / contemporary styles. The cabinets look awesome now!”
“I don’t normally write reviews but I had to give a shout out to Sean at Ace Hardware Plano. I came in needing bolts and screws to put a projector together and Sean immediately helped me, found exactly what was needed, after having to do a little search because it was a different size, and even took everything to the back to tighten it so I was ready to go!! What GREAT & HELPFUL customer service!! Thank you Ace Hardware and Sean!”
“Little tight backing into unloading area. No dock , they put a pallet jack in your trailer and pull skids to the rear of trailer so forklift can take off the pallets. Nice folks. Takes about an hr - hr and half to unload 20+ skids. I delivery to this location from NC often and never had any issues. Keep up the great job !!!”
“This is my favorite Lowe’s, I’m here a lot. Mel works in the garden section and he is so helpful! He helped me load the heavier items in my car and find the flat cart I needed. It’s people like Mel that make this Lowe’s a personable experience.”
“Had a Great Experience yesterday!! Immediately upon arriving Delia acknowledged me with a hello and asked if I needed help. She made sure I left with what I needed and even gave me some pointers on how to plant my seeds. Thank you so much Delia, I will definitely be returning.”
“I just wanted to leave a quick review about one of your workers Justin. He was FANTASTIC! He was so kind to me when he was getting orders together and helping me find what I needed! Justin mentioned he is also in college and working! He is juggling school and work!? With such a great attitude and passion for his work! WOW! Just WOW! What a great kid! Need more hard workers like him! I will always go to this Home Depot as long as Justin is there working!!”
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“Everything I was seeking was there, but some of it was not where one would expect (even the help). Kudos to the sales associate who located the "missing lumber" location and then brought it to our checkout register, making Lowe's our one stop after all for the day's yardwork.”