Mobile Phone Accessories near Watauga, TX

30 locations found near Watauga
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“My wife and I went to the store yesterday to upgrade a phone. We were fortunate enough to be helped by Jack. First and foremost, Jack reviewed our account to see if he could save us money. After a review we learned we could save a substantial amount of money and increase our service coverages. We ended up purchasing several items. Jack took the time to explain each of the pros and cons of each device and did not try to up-sale us. We enjoyed Jack’s customer service so much we went back to the store today to get another device. If you are looking for a pressure free, friendly, enjoyable experience and need a new or upgraded device, I recommend you go see Jack.”

4.1 Good46 Reviews

“Kamish (not sure about spelling) solved our problem, finally! I spent hours over the course of a week with customer support trying to figure out why the phone SIM card would not sync to the network. Kamish was able to do an “upgrade” in the system ($27) with our existing phone and with a new SIM card. Took about 30 minutes. This all occurred due to using an eSIM card for international travel and swapping back to using the physical SIM. I would highly suggest if you travel abroad, just buy a burner phone with data and voice in that country. Also, the customer support team needs more training and they need to have reference numbers for the call. I’m surprised that all they have are internal notes about the call but no follow up emails. That’s not good. I had to call every time and get the same procedures. Check the IMEI, ICCID, updated iOS, reset network settings. At least billing department sent me a ticket number when I requested refund for the eSIM cards that provided no coverage in Costa Rica. For now I’m satisfied with the outcome. But overall, Boost won’t have me as a customer for much longer.”

3.5 Good28 Reviews

“This location is great. The people work with you and appreciate your business. However, my review is for AT&T as a company. One day last week I got off work and my phone was off! I drove straight here. The store manager called customer support and the representative told me that I didn't make a payment in June and July. I knew I did. She then said my payments were made BUT they had been reversed, saying I took the money back! I told her not only did I NOT do that, but I didn't even know that was possible! A few days later, I saw a payment made to AT&T from my PayPal account on 6/22. I see a payment made to AT&T from my Capital One bank account on 7/19. What I do NOT see is the reverse of these funds coming back to me. Now they're trying to make me pay for June & July when I've already paid!! Did I mention that I paid a $207 bill in August and my balance was $0 in August. Then all of a sudden here it is October and I failed to pay in June & July!! This is absolutely insane and I need to know where my 2 payments are!!”

4.9 Superb104 Reviews

“Trey M was great to work with no problems at all. Overall it was the best experience I’ve ever had in getting a phone. He was funny and I was out of there in no time at all. He transferred the stuff from my old phone just like that without me even having to ask, it was just a fantastic experience!”

4.8 Superb93 Reviews

“This warmly welcoming store has left the BEST impression on me, my family and my friends. My family and I have been clients for over 15 years. Every time we need a new phone, phone case, chargers etc., we always find the best deals and prices, not to mention their network has the best 5G LTE network, when you switch you get a FREE PHONE, and you get 4 lines for $100 with UNLIMITED DATA!! Perfect for the whole family. In addition, they have the best prices and amazing deals that don’t compare to other competitors. Moreover, having the most amazing friendly faces such as, heraldo and Osiel who are no longer there, but always helped me to get the best deals. Noemi however has been the most wonderful and helpful person I’ve ever met, she helped me log back into my iCloud without a hesitation, and always informs me of deals they were having that I couldn’t help but bought a phone for my dad. I really appreciate boost hiring people who know about phones and have patience with their clients. Not to mention they also have the most understanding, hospitable managers/ owners such as David and Jessica. I would definitely come back here for the years to come. Thank You Boost for being part of my family.”

4.9 Superb54 Reviews

“The employee Maria Sigala was a amazing employer that attended me with the best experience and good offer that she provided me with a awesome phone , I recommend people to come and have a great experience of service here :)”

4.8 Superb50 Reviews

“I thought my phone was unrepairable... and they fixed my screen with no problem ,it didn't take but 20min for them to fix, and for a reasonable pŕice...price.... My phone is like NEW again!!! Ty for the great Service”

4.8 Superb48 Reviews

“My phone was not able to get network from Friday night I visited this store on Saturday and the person Juned who was working at store he took his time and call customer care and tried to fix that issue and he told me that I will be able to get network after 1 hr and I really got my network back. He is very humble and he gave very good customer service. I appreciated his help.?”

4.8 Superb39 Reviews

“Alejandra, Grate costumer service. I was looking for a phone but she didn't have in the store what I was looking for. She did say, she will get it for me. WEEK LATER CAME BACK AND SHE GOT ME MY PHONE. THANK YOU! RECOMMEND THIS LOCATION. ASK FOR Alejandra if she's not there. Will come back to her if I need me a new phone”

4.7 Superb50 Reviews

“Colin and Dixie we’re super super helpful! Outstanding and quick service and they even helped me save money on my monthly plan by just looking in my account! Great experience today”

4.5 Superb117 Reviews

“I visited the ZAGG store today because my iPhone 15 Camera cover was shattered. No issues with the Camera Thanks for ZAGG recommendation I was protected. This ZAGG stores product have protected my expensive phone several times. Thanks ZAG for being there for me!”

4.7 Superb33 Reviews

“Very helpful team here! Repairs for my Galaxy s23 were done quickly and the price was the best in the area. Highly recommend and I'll be back next time I need a repair done.”

4.8 Superb17 Reviews

“I had to change the credit card for my auto payment. The young man was very helpful and saw me coming to the door, opened it up for me, and helped me right away. He was very kind and helpful. I had a few questions about my account, and he answered all of them for me. It's wonderful to see a kind-hearted young man like this being extremely helpful.”

4.3 Superb106 Reviews

“My wife and I were in the store on axle avenue switching from cricket. The young lady working (I can't remember her name) was very helpful and very pleasant she dealt with all of our issues and never missed a step. If you need a boost store this is the place to go. I highly recommend them for any cell phone needs. Thank you for helping us out!”

4.3 Superb66 Reviews

“Love this Guy Sahid he very knowledgeable reasonable and helpful I've been doing my family cell phone bizz here for the last three years . Honest man come check him out. Family owned and operated just great peopleNo thank you for your great service.”

4.6 Superb18 Reviews

“I was not intending to buy a device at Cricket Wireless today. But I was sold by Nancy professionalism and A1 excellent customer service skills. If anyone deserve employee of the year it sshould most definitely be her. Thanks Nancy. Job well done.”

4.4 Superb32 Reviews

“"I recently used Celltech for my phone repair and I was really impressed. Their team fixed my screen in no time, and it looked brand new. The staff were super friendly and explained everything clearly, which I appreciated. I was surprised by the reasonable prices – it didn’t break the bank. Plus, they finished the repair the same day, so I wasn’t without my phone for long. Everything felt professional yet approachable. If you need a phone repair, I'd definitely recommend giving Celltech a try."”

4.2 Good129 Reviews

“Raj is the BEST!! He works very fast!! It didn’t take him long at all! Reasonable pricing and very professional!! I will definitely be back for his services!!!”

4.3 Superb44 Reviews

“Ramón is always taking time to ensure that the customer is satisfied. He changed stores and now he is where he is because I like the treatment that Leda still offers.”

4.5 Superb17 Reviews

“I came in on Saturday to upgrade two phones on my plan Jeff H helped us greeted us very promptly was very knowledgeable he did an awesome job. I came back in on Sunday was greeted by Pablo to upgrade another phone and he did awesome as well you have some really great employees here. Thank you.”

4.3 Superb27 Reviews

“Hi I came into the store pretty frustrated and I just want to say that Ana really made my whole day ! May God Bless her I felt her anointing when I walked in the store ! She is the best I’ll be back ✨”

4.2 Good49 Reviews

“I went to the store to return my trade in and to check on something with my account. Everyone was helpful but Chasity was outstanding. She noticed I was a Marine vet and acknowledged my service and thanked me. Although I don't expect it, it's very much appreciated when someone takes the time to pay attention to details. While I was in the store, numerous other customers and reps had questions and concerns that needed her assistance, and she managed her time efficiently and effectively so that everyone got the right attention and their needs taken care of. Outstanding Chasity! Thank you for a great experience.”

4.2 Good37 Reviews

“Hello, my name is Stanislav.Yesterday, I sought assistance and consultation at this store. My consultant was a guy named Dolph. I would like to highlight his fantastic professionalism. I asked him many challenging questions and presented tasks, to which he effortlessly provided answers and solved the problems. Thank you, Dolph. I hope your professionalism and ability to tackle complex tasks will lead to success in your dream job. Keep it up!”

4.1 Good74 Reviews

“Friendly, helpful staff. Quick attention to incoming customers even during a Friday afternoon. No pressure service.Just FYI - they outsource any repairs beyond resets and software.”

4.1 Good46 Reviews

“I received professional service when I visited the store on Rufe Snow. I was helped by Porsia, I'm not sure if I am spelling her name correctly. She went over and beyond to help me. She displays the type of work ethic and attitude that I wish every person in customer service would have! She sealed the decision for me to continue my phone service with Cricket now and in the future! In fact, anytime that I've ever had a problem and had to call Cricket, I've always been satisfied with how I am treated. Keep up the great work!”

4.1 Good35 Reviews

“Good repair phone repairs, decent prices. Just wish unlocking a phone wasn't expensive, considering I know how easy and cheap it is for them. I get it though, get it by any means necessary! Hustle on playas lol”

4.2 Good6 Reviews

“I lost my phone so i went to the Tmobile store to find out what i had to do. Ashley M met me as soon as i walked in and worked quite efficiently for almost an hour until all my questions were answered and problems solved. Ashley went above and beyond my expectations and i feel sure she far exceded carrying out the minimum requirements if her job. Ashley was friendly, knowledgable, patient, and thorough. I was impressed to experience such excellent service in a day and time when customer service seems to be a thing of the past. I give Ashley 5 Stars!”

4 Good65 Reviews

“Out of 5 star, I give her 6. I was adding two lines to my existing account and this hard worker named Hanna helped us above & beyond with her 6 star customer service. She worked patiently with us, guiding us step by step in every part of the process. She meet our needs and work patiently with us. So Hanna, if you are reading this, thank you so much for your time and your patience. You are amazing!From start to finish everything was beyond expectation.”

4 Good49 Reviews

“Natalie and Emily are awesome! They provided great customer service to me and my daughter. They were able to answer all of my questions and take of my cell phone service needs. The store was clean and everyone who walked in got treated with the same great service! I will be continue to come to this location!”

4 Good47 Reviews

“I wish I knew the guys name that helped me today. I went in due to my phone constantly saying I am offline. I've been to one store before and what they did worked for an hour. The guy did everything he could to help me out but sadly its a hardware problem. I had no service at all and couldn't use anything. I live an hour away and had no clue how to get home. He tried to help with looking up directions and road names. Sadly I'm not good at remembering that stuff haha. I got a cheap phone in the meantime that way I could get home. He was extremely nice and I appreciated all his help since I was stranded”

4 Good6 Reviews

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