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“Kem at Boost was awesome. He helped me upgrade to the iPhone 16e and made the whole process smooth and stress-free. He took the time to explain everything and made sure I was set up properly before I left. The phone has been great so far, and I really appreciate his help. Highly recommend asking for Kem if you stop by.”
“Very fast and professional repair of our iPhone 15 pro which had a completely busted glass. Genuine prices, The owner was very friendly and kind. Would highly recommend to anyone with their Phone troubles!!!”
“I went to the Verizon store Bailey Boswell Rd., Thursday afternoon and had a great experience with Megan who helped me out exchanging my phone and getting a new one.”
“First and foremost I want to say thank you to Danni, Ocean, Logan, and Nick. I do hope I spelled everyone's names correctly, you four are so amazing and very patient with my husband and I going back and forth with wanting to get a new phone and to wanting to switch over from AT&t to Verizon. Not only did you guys give us a great deal, Logan you were giving out different suggestions that we could add to our account, you didn't have to but you did. Nick, thank you for your kind words and great customer service! Danni, you were the first one to get us hooked on the thought of moving over to Verizon. Ocean, my husband wanted to personally thank you for helping him! We are a Verizon family now and I don't think we'll be leaving.”
“Fast removal of broken screen protector. Expertly applied application of new one. Quick to honor warranty of $12 replacement with friendly attitude. Store is very clean, well organized, and bright. Will return.”
“I had a fantastic experience at this phone shop. The staff were incredibly friendly, knowledgeable, and patient—they took the time to explain different models and helped me choose the perfect phone for my needs. The prices were fair, and they even offered great deals on accessories.”
“LeDale at the Keller store was patient and persistent as he helped me overcome, forgotten, passwords, locked out info and persevered with a smile. He knows his stuff and works with excellence. Great job!!”
“Jeremie Curfman was outstanding! Not only was he extremely knowledgeable, he was patient beyond measure helping me to navigate and understand how to get my two devices working properly. I highly recommend going to see Jeremie a the ATT store off Davis Blvd in NRH with any of your device tech needs!!!”
“The assistant manager Dakota was amazing! He had us in and out so quick! Got us set up on a brand new account for such a great price and even was able to reimburse me for the pay off at my old carrier! 20% off of our WiFi and we got a reward card for signing up with him. He is awesome! Looking forward to working with him again soon, I will only go to this location from now on!”
“The gentleman that assisted me today was very helpful. He did not have the phone I was looking for but one of his other stories did. Due to the inconvenience of me driving out further to pick up that specific phone he threw in a free cell phone case which I thought was very nice of him.”
“Alejandra, Grate costumer service. I was looking for a phone but she didn't have in the store what I was looking for. She did say, she will get it for me. WEEK LATER CAME BACK AND SHE GOT ME MY PHONE. THANK YOU! RECOMMEND THIS LOCATION. ASK FOR Alejandra if she's not there. Will come back to her if I need me a new phone”
“We were at Colleyville location today and had a great experience with Jared and Jon. They made buying and setting up our new phones so simple. They were great to work with and made sure we knew all the features on our new phones. We would definitely recommend AT&T.”
“This warmly welcoming store has left the BEST impression on me, my family and my friends. My family and I have been clients for over 15 years. Every time we need a new phone, phone case, chargers etc., we always find the best deals and prices, not to mention their network has the best 5G LTE network, when you switch you get a FREE PHONE, and you get 4 lines for $100 with UNLIMITED DATA!! Perfect for the whole family. In addition, they have the best prices and amazing deals that don’t compare to other competitors. Moreover, having the most amazing friendly faces such as, heraldo and Osiel who are no longer there, but always helped me to get the best deals. Noemi however has been the most wonderful and helpful person I’ve ever met, she helped me log back into my iCloud without a hesitation, and always informs me of deals they were having that I couldn’t help but bought a phone for my dad. I really appreciate boost hiring people who know about phones and have patience with their clients. Not to mention they also have the most understanding, hospitable managers/ owners such as David and Jessica. I would definitely come back here for the years to come. Thank You Boost for being part of my family.”
“Had a s23 ultra with a busted screen and these guys went out of their way and got it done in less than an 30 minutes! Great service highly recommended everyone Bedford. Euless. Hurst arises”
“Dereck helped set up an internet account for our buisness Brittney Cuts. He is very polite, professional, and knowledgeable. I would recommend him for any of your AT&T needs.”
“Wonderful customer service, the lady who helped me was very professional and nice, let me know on deals and things about my plan that I didn't know 10/10 service.”
“I have done business with Smart Fix Cellphone Repair for several years. I have always found them reasonable on prices, and they can handle a variety of repairs. I also have purchased my phone service, and accessories with their assistance.”
“"I recently used Celltech for my phone repair and I was really impressed. Their team fixed my screen in no time, and it looked brand new. The staff were super friendly and explained everything clearly, which I appreciated. I was surprised by the reasonable prices – it didn’t break the bank. Plus, they finished the repair the same day, so I wasn’t without my phone for long. Everything felt professional yet approachable. If you need a phone repair, I'd definitely recommend giving Celltech a try."”
“I was in and out in 15 minutes tops on Christmas Eve. I got new phone service to an existing phone. Second time I've been here ans nothing but good things to say.”
“I was not happy with metrobytmobile so I switched to boostmobile.
Linda was awesome, she helped me with all the process to keep my same# and got me a nice phone the sams25fe for only $99. What a Great deal. She Also helped me transfer all my stuff. Tnx so much Linda.”
“My phone broke suddenly and had to get a new one. The young man helping me was very knowledgeable and patient, helping me decide which phone would be best as a replacement. Nothing but good vibes from him.”
“Awesome experience!! I can’t quite remember the associates name but he was extremely helpful and got my problem fixed for me with no problems. Great customer service I recommend this location to any other boost mobile customers or future customers”
“Good repair phone repairs, decent prices. Just wish unlocking a phone wasn't expensive, considering I know how easy and cheap it is for them. I get it though, get it by any means necessary! Hustle on playas lol”
“I don’t remember the employees name but my husband and I came into this store on 1/10/25 to replace my husband phone that broke. This employee went way beyond the normal customer service. There was a problem with the switching of his phone number but in the end she went way beyond what she had to do to make sure everything was resolved and worked out! I will find out tomorrow her name bc she did an awesome job!”
“Lifesaver!! My husband's iPhone fell off the back of his truck at Buc-ee's at 35W access road. Someone flagged us down and told us. We circled back and got the SOS crash notification on family's phones. It got run over. Had a Defender case and screen protector. Att said to take it here for repair. 3:45pm on a Sunday. She was super helpful. Said she would do her best. 50/50 chance. We showed up at 4:45 and she was wrapping up. SHE FIXED IT!! She is so sweet too!!”
“Shyams expertise and knowledge was impressive! I would highly recommend him to others and will definitely look for him specifically on my next visit to the Southlake ATT store. Thanks to him we'll continue to be loyal ATT customers!”
“Jersee was so helpful! We went in today to upgrade our iPhone 15 to a iPhone 17 pro max and she made the experience so enjoyable and easy! Thank you jersee for the recommendations and helping make the upgrade smooth!”
“I read the reviews before I came here, and called before I headed over there and on the phone I forgot who I talked to but she was really friendly and really helpful and then I went in and it was a totally different experience than the negative comments I read in the reviews. I met with the same lady I talked to on the phone with she was very nice very very helpful I still have to go back and get a phone because I couldn't get the cash but she even gave me a charger before I left because I told her what was happening with my phone and I'm sure that charger wasn't cheap it's like a turbocharger. And I was going to write a good review before she even gave me the charger and that just topped everything off and now my phone is working perfectly after I tried multiple chargers this is the only one that would charge it and she gave it to me free of charge. I'm definitely coming here for all my T-Mobile needs while I'm in fort Worth. I studied the place while I was in there different employees working with different customers and everyone was really chill and seemed very helpful I didn't see one aggravated customer, and I did ask about the reviews and even mentioned that this place is a lot better than some of these reviews made it out to be and come to find out one of the really long bad reviews on here somebody put down and it wasn't even this isn't even the right store they wrote a wrong review for this store thinking it was the another store but I highly recommend this place for your customer service.”
“The boy Fabián G gives excellent service whenever I come to this store, he is so kind and helped me do everything, I configure my phone and download the applications, very grateful to him, thank you Fabián, keep it up”
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“JC was wonderful, he helped me with getting a new phone and setting it up. Also helped show different options to see what was the best fit for me. Would recommend coming here! Thanks for your help!”