“The staff at this place is beyond amazing! They are always helpful, friendly and welcoming. I come here often to drop off large quantities of mail on behalf of my mother for her business and these guys are patient with me everytime. I greatly appreciate it and I can’t say enough of these guys.
I highly recommend anyone to use this USPS if you are near the area. Thanks for y’all that you do. God bless. ?”
“Went to renew my passport, great service! Very helpful and friendly.Very nice post office, feels like the 30s. Great mural!Have an appointment and/or you've got to go early!”
“I just happened to stumble upon this shop while trying to find somewhere to ship something. The employee here was so nice and friendly and helpful. I recommend using if you’re in the area.”
“I can’t share what a weight that has been lifted! Esme was communicative & punctual! She came in & helped my daughter get her room back organized and helped her create systems. I don’t know how she did it I thought she’d run when she went in there ??. But she had a plan & executed on sight! I will definitely use her expertise in the future”
“Despite the reviews this was the closest location so I took my shot. Not disappointed! Smooth processing line fairly fast and customer service was excellent. My experience was a positive one considering it was a Friday afternoon.”
“This young guy helped me today when I went in I didnt catch his name but he had glasses short hair and black polish. There was a guy was a wait in line but as I waited I heard him greeting customers in a very polite manner and he even helped the people physically when they didn’t know what to do. I also only waited like 5 mins in line he was pretty fast.”
“Have]d a salesman come to the door for Internet and phones. Just changed to ATT but changing again to Spectrum.Robert spent quality time getting us set up as I work from home.A+++ service.Thanks for sending great people out, we really enjoyed having Robert assist us.⭐ ⭐ ⭐ ⭐ ⭐”
8AM - 10PM
10250 John Saunders Rd, San Antonio
Post Offices
“I want to give 10 stars if I could but its not available! The today's visit was amazing experience with USPS employee named "Marissa". She was very courteous, helpful and professional about voter registration information where I could not figure out. She was able to help me with Voter registration number, precinct and school district number. She was able to help with all the information I needed and I was able to send my mail! Thank you for all you do USPS!”
“Post offices get too much slack about customer service. Guys, this isn't a 5 star restaurant, it's a post office. Chill.
Overall, clean and well stocked. Gentleman working the front desk was very friendly!
Tip, bring your own tape, I've been shipping through USPS for over a decade, they've never offered tape and never will, they don't need to. Go to Walmart and buy a $0.50 tape.
Thanks USPS :)”
“I usually don’t leave reviews for public institutions but I had a great experience getting my passport renewed here. Everyone was patient, efficient, helpful and friendly. I had to wait about an hour to get my passport renewed but that was expected since I didn’t make an appointment.”
8:30AM - 12PM
2000 S Hackberry St, San Antonio
Post Offices
“Been going to this post office for more than 20 year always had a great experience with the staff very professional, under staff but still very patient with customer’s,”
“This location is great and super convenient. The employees are very friendly and helpful. I wish the hours at this location were longer and/or that they would add a package drop off kiosk because I often am not able to go during the short open hours (currently 10 am-1pm). If my package is larger than 4x4 it doesn't fit in the drop chute. I think that would increase the business here as well.”
“not sure why people are giving this place negative reviews. it is very clean and staff has been helpful. this has been my go-to post office location for 3 years.”
“I've noticed that this PO has a lot of negative reviews but I wanted to take the time to recognize an employee that was really helpful. Carrie (sp?) listened to my concerns about not being able to obtain my mailbox keys. Later that day, I found them under my door mat. Thank you for your assistance and please keep providing such good customer service!”
8:30AM - 1PM
15610 Henderson Pass, San Antonio
Post Offices
“I didn't have a mailbox key.
They said it could take two weeks to get a new one. Enrique Quezada, the mail carrier, took my problem into his hands. After two days, he delivered three mailbox keys to my door
He was very kind and helpful.
Mr. Enrique Quezada, thank you for the great service.”
8:30AM - 12:30PM
9155 Schaefer Rd, Converse
Post Offices
“The staff is courteous, professional, and attentive. They explain services to help the customers in a manner to that is clear and concise. I appreciate having this service in the community. The carrier for the route I am on is awesome.”
“They make getting a passport quick and fast! No need to buy money order or use a check if you use a debit card! They have made it extremely easy and simple! Thank you!”
“The staff are always kind and helpful when I come in. The line moves relatively quickly and they’re always very thorough and communicative about my options for anything. Not sure why they have such a low rating but hopefully this bumps it up as I prefer this location!”
“This location does not have a customer service window. I know that when I ring that buzzer I am interfering with their regular job duties, and I try to be courteous and kind to the person that opens the window to help me. I have always been very satisfied with the service I have received.Believe me, it's not their fault that our packages sometimes don't get to us, and they would prefer that it did. Just remember that you catch more flies with honey than with vinegar.”
“I've had to visit this annex twice so far concerning packages related to my mother's passing. The staff has been very polite and helpful.On a side note, i have noticed that postal workers here are far more happier and better at the customer service aspect of their jobs than those in Albuquerque.You all must treat them right for them to so jovial! Postal workers deserve our respect. So don't forget to say 'hi' once in a while to your local postal carrier.”
“My experience was great Mrs.Angela was quick even made myself copies when send documents for my husbands passport. Saved me money and was super sweet during the process.”
“Mary and Jmarie Friday 6 minutes before close were eagerly helping me with my passport application and make sure I got it right. She spot me Stick the wrong label on the envelope and just save my day for the important documents. They also open on Saturdays. Thank you for keeping helpfulness and cheerful staff that don't kick me out or nasty about anything. Love my post office”
“This is for the person who helped me, NOT the office itself. I have had issues with this post office for years. The woman at the front is always rude, slow, and clearly doesn’t want to be there. The line is always outrageous and people complain. Today, I walked in and the line was moving which I thought was odd. I got to the front and a nice man named Dion was at the window. Let me tell you, the difference in service was wonderful. He made a trip that I usually dread so pleasant. Hopefully this service continues.”
“This is the easiest post office for me to get to. I'm very glad it's here. I wish there was a post office closer to me, I've never lived anywhere where there isn't a post office in my zip code, but here I am. The people who own or work here are very nice, I've never had a problem.”
“This is a review for my neighborhood carrier. My carrier is Abraham Hei. He always greets me with a smile and is incredibly knowledgeable with any post office questions that I may have. I’d like to let someone know that he’s an asset to the Post Office and deserves a pat on the back. Thank him for me.”
“Mary is awesome! She helped me straighten out a change of address after three attempts going to the Converse post office. If you have issues, ask for Mary, she is thoroughly trained on post office procedure.”
“Been here several times and it's one of my favorite post offices. There are normally two women who work here and they always have smiles on their faces and work efficiently. When I say there is never a line there is practically never a line. The longest I have seen was three people. My items are scanned that day.”