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9:30AM - 1PM 2 - 5PM
3017 Mountain Rd, Glen Allen
Post Offices
“For USPS this location is honestly pretty good. I’ve been many times in the past few months for a variety of things and they’re always willing to answer questions. They don’t necessarily go above and beyond in their desire to help customers but I can always get done what’s needed. Recently I needed to mail something ground and only had a priority box. I covered 85% of it with white paper and labels but there was still some red sticking out designating it as originally a priority box. The other gentleman seemed to want to help and ship my item anyway but Jeff was a stickler for the rules, which I get. He kindly helped me repack it and mail - but then charged me $4 for the box unexpectedly. At my firm we would have just comped the box but I guess a government institution doesn’t really have incentive to so that. Anyway, overall I always have a positive experience with just slight annoyances as can be expected from USPS. Compared to other locations this one is solid.”
“I feel a little bad posting a 5star review after only good experiences at this post office, but here we are. It's been fine. I haven't used their extra services beyond sending packages, but that has been a fine experience. Good luck fam.”
“This particular location is awesome, Brenda and Cassandra are the best in the business,,great customer service skills, really pleasant demeanor,and very knowledgeable at their job,so kind and friendly,I highly recommend this post office,,,,ten stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐.p.s. automatic doors would be nice,for elderly and handicapped....”
“Truly how is anyone supposed to find this place? The entrance is labeled a Hampton Inn and some new restaurant, no mention of a post office until you’re already inside the building with no markers. Perfectly fine service but a real pain to locate.”
8:30AM - 1PM 2 - 5PM
301 England St, Ashland
Post Offices
“Our regular postman from this office is lazy and rude. Complains and throws packages to our office door if they don't fit in the regular mailbox. He flat out won't deliver anything requiring a signature because he doesn't want to get out of his truck and doesn't even leave a notice of attempted delivery so you end up having to go to the branch to get your packages which can be confusing because the tracking will just show a delivery exception with no information.
On the other hand the actual post office branch is great. Front counter staff are always really friendly and helpful. Every time I have to come in to get a package the postman refuses to deliver they at least are able to find it quickly and are apologetic about the hassle.”
9:30 - 11AM 12 - 4PM
205 N 2nd St, Richmond
Post Offices
“Shiela! You’re the best. USPS should be honored to have you working for them. So very kind and courteous. She makes that place feel like a mom & pop store in the middle of downtown.”
“The workers are fantastic. They know their stuff, helpful, pacient, and nice, all you have to do is show a little decency. They have to deal with some of the dumbest humans on earth and stay sane. XOXOXOX”
9AM - 5PM
2608 Buford Road, Richmond
Post Offices
“We will miss this little post office at Buford Road Pharmacy. It is so efficient and convenient, and we always get waited on immediately. The P.O. decision to close it is most unfortunate.”
8:30AM - 5PM
8050 Mechanicsville Tpke, Mechanicsville
Post Offices
“Great service and great people here. All places have rules and regulations not just the post office. Not sure why it’s such a problem for people here. ??♂️ have seen the clerks here endure harassment by people on numerous occasions for things beyond their control.”
“I've been running business through this postal office for sometime and never had any issues. Asked employees and staff for help and they were very kind and helpful!”
“I've been here three times in the past year and have had zero concerns. Y'all a bunch of Karen's that need to evaluate yourself and your life and be more grateful.”
8:30AM - 5PM
9540 Chamberlayne Rd, Mechanicsville
Post Offices
“My September 3rd visit was very good. I had excellent help with my international package. The friendliest employee, I think his name was Alan, made the visit most enjoyable.”
“I’ve always had a great experience at this post office. The staff is polite, helpful, and patient — even when the line gets long.
As someone who runs a local business (Let’s Party – we do kids’ entertainment across Virginia), I ship things regularly and really appreciate how understanding and professional the team is. Thank you for your excellent service!”
“Shelby gave excellent customer service!! I had to send an insured package to California and didn't even know which packaging to use. Shelby helped me with everything while efficiently keeping the line moving. I am very pleased with my experience at the Brook Rd USPS in Richmond VA.”
10AM - 1PM 2 - 4PM
3004 North Ave, Richmond
Post Offices
“Had to pick up a missed package that I had to sign for. My interaction with the clerk was pleasant and easy. Gerald is amicable and chatty with customers. He is certainly not the curmudgeon warned about in earlier reviews. I feel safe coming back to this place in the future.”
“Great experience with Carmiesha for our passport appointment. Really friendly, patient with our child. Very fast.
Note: If you're going for a passport, my experience was that it was VERY worth reviewing the State Dept info about what you need to bring with you so that you can get through the appointment quickly.”
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“Just moved to the area and I ship out A TON of packages. I first went to the USPS on Salder Place in Innsbrook and the man working there was overly nice to the man in front of my but as son as I got to the counter the entire attitude changed and he acted like I was a problem for him. I laughed in his face because of the obvious intentional behavior. I found the Mountain Road location and the woman at the front has been heplpful and pleasant every time I have gone in. Today she even used a translator app so she could help the man in front of me who didn't speak English to make sure she was able to get what he needed done correctly. Will only be using this post office because of her!”