Macon was a great help over the phone picking out birch gas logs to replace the horrible fiber logs provided by builder 21 yrs ago. Were installed today by Robert, such a nice, friendly and competent service man. A++ Rating for us. Thanks
December 2023
Very helpful. Even though they were not open they took the time to show us their options, not rushed. We will be going back soon!
November 2023
Really pleased with both the purchase experience in 2017 and coming in today for a service question. They're welcoming, supportive, and the store is fascinating to peruse.