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“This training was extremely useful and i highly recommend.... I was and is an inexperienced driver (1year) and i left the training feeling more knowledgeable and yet comfortable operating our forklift”
7AM - 7PM
6101 Midlothian Tpke, Richmond
Truck Rentals
“One of the top 3 professional, courteous, respectful places to conduct uhaul business at. Never had any issues with this location. In 5 years of using uhaul. I have never had any issues with this location. Uhaul equipment is always clean, up to par and ready.”
7:30AM - 8:30PM
2602 Mechanicsville Tpke, Richmond
Truck Rentals
“They do great work on diesel trucks. They work hard to make everything right in the hot weather they make your air conditioning super cold and in the cold weather they make sure your heat is toasty warm. They are the best to work with because they listen to your concerns and always make it right”
“We found the owner-operator to be fair with us. We did not encounter any serious issues. When one or two minor issues did arise, there was a quick response and resolution.”
“Every time we rent with Enterprise we have a great experience that keeps us coming back next time we need a rental. We have rented other vehicles with Enterprise but this was our first time using Enterprise Truck Rental. From start to finish, everyone was terrific. I was checked in quickly, everything was explained clearly, all my questions were answered, and the process was smooth and easy. No problems with the vehicle. It was clean (for a utility van), no weird smells, everything worked great. We have other options closer to us but it was well worth it to go out of our way to rent with Enterprise Truck Rental and I would do it again in a heartbeat. Thanks so much!”
“I’ve rented trucks from multiple locations around the Richmond area from Ryder and want to give a shout out to Harrison, Amanda and Jordan. They’re always extremely helpful when calling to set up my reservations and come grab the trucks. They go above and beyond to help get everything set up for our business. Thank you guys so much!!!”
“The customer service I received at this location was amazing. They were respectful, quick, and fully explained everything I needed to know and what to expect. I will, for as long as I am in the area, return to this location for my moving needs.”
“This branch is usually the only one I use for my trucking needs. Fast, easily and they go out their way to make sure I’m well taken care of. I own a vending machine business and I moved machines a lot. They always take care of my needs. Also thank you to Patrick for his amazing customer service. He went over and beyond to make sure I was taken care of. Thank you to the staff there”
“Andrew Deluca-Rios was really accommodating considering that I had tried 3 locations on the Mechanicsville Hanover side of town and could not find a furniture dolly. He let me use theirs at the Belt Blvd location. Hopefully Uhaul begins to have real time inventory tracking online so customers can make one trip to get what they need.”
“I am genuinely surprised to see this place with a less than 4/5 overall rating. The location is a bit hard to find because the Budget sign isn't on the building and it just looks like a gas station, but I have never had such good customer service from a rental company. Everyone was very nice and knowledgeable. We were even given a discount after realizing we booked too small of a moving truck. They upgraded us two sizes and didn't charge us for the upgrade. I highly recommend these guys.”
“Storage units were very clean all employees were very helpful.and accommodating if you have any issues they will gladly solve them.the managers were all top notch.”
“Great overall experience from check in to drop off. Very informative. Friendly. Easy location to get in and out of. The BP gas station was really easy to get in and out of, right down the road within a mile for refueling. Don't let the look of the place fool you, it was a great experience! I would definitely rent again. This wasn't my original rental location but I'm very happy with the service.”
8:30AM - 5:30PM
8513 Staples Mill Rd, Richmond
Truck Rentals
“Exceptional service by Nicole the general manager today! All Team members were wearing masks and social distancing was respected with proper signage. I do not know what that other reviewer below is talking about.I was in and out in no time and with a smile on top of that!I recommend with hesitation!”
“Great customer service, Amanda is great, and so is the service department, I had an issue with a truck I was picking up, and they sent a tech out right away to fix the issue. William, the service department manager, is great and makes sure all concerns are taken care of as soon as possible.”
“My wife and I received excellent, professional service here. The gentleman who owned this agency was incredibly organized, funny, and helped tremendously with giving us a tour of the truck. This is certainly the best truck rental facility in RVA.”
“Was sent here by another U-haul after I was misquoted both availability and pricing info. Tamia - greeted me warmly even though she was hard at work. She immediately took ownership of my problem and working with not much availability was able to help me find a solution. I was super impressed and VERY grateful. 5-star customer service. Hope she is recognized by leadership as the asset she is as demonstrated to this grateful customer.”
7AM - 7PM
900 N Lombardy St, Richmond
Truck Rentals
“The online process was super easy and pretty fast. You do take a lot of pictures but it's to protect yourself from future damage claims. Returning via the app was pretty fast too. Thank you”
7AM - 7PM
4511 W Broad St, Richmond
Truck Rentals
“Excellent service. U-Haul website messed up my reservation when I made it online, but Jessica was able to correct it for me and get me exactly what I was looking for. Thanks Jessica!”
“This is a small joint, and I was skeptical, but the staff were extremely friendly and seemed to know all of their other customers really well too. I'm honestly shocked, what a great experience from top to bottom.”
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“This location is clean, convenient and safe. Sondra the property manager is very personable and truly goes the extra mile for her customers. Her professionalism and thoroughness is top tier! One important aspect to be aware of is that the rental rate increases- it WILL go up significantly after about 3 months. If you can pay up in advance it will work in your favor. But overall a positive experience.”