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“I had the best experience with these two you ladies that helped me. YesI am a grumpy old lady at times, and I did have a crazy day before I got to you all. So if I seemed a tad bit mean with a bad attitude, I am truly sorry, because you two ladies were really super nice. I am older. When things happen we don't understand we tend to take it out on the next person we see. Your a great person and you deserve 1000 percent A plus in customer service.. Thank you. Christy Newton.”
“Not so much about the vehicles but would help feeling safe driving and reliable. More so about customer service. Very friendly, courteous and quick staffs especially Stephany and Ryan, even previous employees. Would recommend this Melrose location any time any day.”
“The process was quick, easy, and expedited without issue while picking up the car and dropping it off. Friendly staff and everything was explained in detail during the pickup. Grateful for the key drop off for an early morning car rental return. They were no issues with the car and perfect for my travel needs throughout my trip.”
“Another great experience from the National team at the ROA airport
Cars are always clean and in great condition. Staff is very cordial and professional. Overall everything is a great experience”
“I had to have a rental car due to my car being rear-ended and having to be in shop for repairs. I am pleased with my experience with Enterprise. The car itself was a good choice, clean, maintained, and new. The personnel were friendly, courteous, and efficient. I was kept informed about the status of the insurance company payment authorizations. I appreciate the convenience and the professionalism of using Hollins Branch Enterprise.”
“Everything went smoothly, from making the reservation, to picking the car up, and dropping the car off, and everything in between, and it was a holiday weekend! Will definitely use Enterprise again for our rental car needs.”
“I bought my van from them and I drop it off,and they go over it and fixes and gets it inspected. The owner is very nice and helpful when you are looking to buy a vehicle”
“Have had only good experiences here over several rentals. The one time I had an issue with a vehicle, they swapped me into a better one quickly. Will definitely continue renting from them when the need arises.”
8AM - 12:30AM
5202 Aviation Dr NW, Roanoke
Car Rental
“On my recent trip to Va used enterprise rental. From pre booking to return of vehicle everything was very seamless and easy. Definitely be booking with enterprise for any future rental needs. There was 1 small issue with the vehicle we had selected to rent but Enterprise was able to get it cleared up and us on our way within 5 mins of checking in. From reserving the rental to pick up to drop off everything went very smoothly.”
8AM - 11:30PM
5202 Aviation Dr NW, Roanoke
Car Rental
“Don Monroe the Roanoke airport branch manager is an absolute gem. His customer service, personality and overall amazing attitude not only to the customers but to his work is absolutely outstanding. I will definitely be coming back just because of him, thank you again to him for all his help and making our rental experience the best.”
8AM - 12AM
5202 Aviation Dr NW, Roanoke
Car Rental
“Nice rental car counter directly next to the terminal. They are open to rent for that last arriving flight at 12 midnight. Info on the website says they close at 12mn-but all companies were there for the Delta flight arriving then.”
“Very nice VW Atlas rental. Nice customer service. Another Budget billed me for a sensor 5 months after I returned their rental; hopefully that doesn’t happen here.”
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“I needed to rent a car for a few days while my car was in the shop. The rental process was seamless, and everyone I dealt with was professional and courteous. I only ended up needing the car for a couple days, and it ran fine without any issues. I returned the car a day early and ended up being charged significantly less than what I had been expecting to be charged. Overall, my experience was very positive, and I would not hesitate to rent from this location again.”